Scaling High Performing, Multinational Teams (feat. Andy Hilliard)
Software Development, Finance and AI6 Maalis 2024

Scaling High Performing, Multinational Teams (feat. Andy Hilliard)

In this podcast episode, Krish Palaniappan interviews ⁠Andy Hilliard⁠, CEO of ⁠Accelerance⁠, about offshoring and building effective globally distributed teams. They discuss the importance of understanding cultural differences in offshoring, the challenges of offshoring for different types of positions, and navigating the risks of offshoring with defined vs undefined vision. In this conversation, Andy Hilliard discusses the challenges and trends in outsourcing software development to offshore service providers. He highlights the importance of having a strong product ownership role and the need for both clients and service providers to invest in developing product ownership capabilities. Andy also emphasizes the proliferation of overnight service providers and the importance of vetting and integrating offshore teams into the client's ecosystem. He discusses the challenges of understanding cultural differences and the need for clients to spend time overseas to build relationships and trust. Finally, he introduces his book, 'Synergia,' which provides a blueprint for building effective globally distributed teams in the new era of software development.

Takeaways

  • Understanding cultural differences is crucial in offshoring to ensure effective communication and collaboration.
  • Different types of positions may have different suitability for offshoring, and it is important to choose the right offshore partner based on their expertise and track record.
  • Offshoring with a clearly defined vision is more straightforward, while offshoring to fill a knowledge gap requires a partner with subject matter expertise.
  • To navigate the risks of offshoring, it is important to become a servant leader to the service provider and integrate them into your environment. Clients and service providers need to invest in developing strong product ownership capabilities.
  • Vetting and integrating offshore teams into the client's ecosystem is crucial for successful outsourcing.
  • Understanding cultural differences is essential for effective collaboration with offshore teams.
  • Building relationships and trust through spending time overseas can lead to better outcomes in outsourcing.
  • The book 'Synergia' provides insights and strategies for building effective globally distributed teams in software development.

Chapters

00:00 Introduction and Background

06:42 Understanding Cultural Differences in Offshoring

13:01 Offshoring for Different Types of Positions

22:15 Navigating the Risks of Offshoring

28:21 The Role of Product Ownership in Offshore Service Providers

30:13 Challenges of Outsourcing to Service Providers

32:43 The Proliferation of Overnight Service Providers

36:00 The Importance of Leadership Positions in Service Providers

38:22 Understanding Cultural Differences in Offshoring

41:04 The Importance of Trust and Commitment in Offshore Relationships

45:42 The Book: Synergia - A Blueprint for Building Effective Globally Distributed Teams

Andy Hilliard (Accelerance)

Snowpal Products

Jaksot(416)

(Part 1/2) AWS Summit, DC: My thoughts (on workshops, sessions, etc).

(Part 1/2) AWS Summit, DC: My thoughts (on workshops, sessions, etc).

(Part 1/2) I attended the AWS Summit in DC last week, and here are some of my thoughts. #snowpal #projectmanagement #apidevelopment #softwaredevelopment Integrate Snowpal APIs. Subscribe on AWS Marketplace. Get help from Snowpal Professional Services. Learn. Succeed. Grow. Hone your skills on Snowpal Education. Manage personal and professional projects on Snowpal. Download from App Store and/or Play Store.

12 Kesä 20239min

PowerSync: Have a need to keep your data in sync with on-device databases?

PowerSync: Have a need to keep your data in sync with on-device databases?

PowerSync is a Cloud Service that helps keep your data in synch with your Web/Mobile clients -- as long as you use a SQL Database, and perhaps Flutter as a framework (not sure if they support other frameworks). ----more----I have not used this yet but it certainly piqued my interest so I met with their team recently, and here are my initial thoughts. For more information, check out https://www.powersync.co. ----more---- #snowpal #projectmanagement #apidevelopment #softwaredevelopment Integrate Snowpal APIs. Subscribe on AWS Marketplace. Get help from Snowpal Professional Services. Learn. Succeed. Grow. Hone your skills on Snowpal Education. Manage personal and professional projects on Snowpal. Download from App Store and/or Play Store.

15 Maalis 202316min

Importance of Design Decisions in Software Development: It can hardly ever be overstated.

Importance of Design Decisions in Software Development: It can hardly ever be overstated.

While all design decisions are important, some tend to have a longstanding effect compared to others. And it isn't always easy to tell which ones those are. So, how should you address those? #snowpal #projectmanagement #apidevelopment #softwaredevelopment Integrate Snowpal APIs. Subscribe on AWS Marketplace. Get help from Snowpal Professional Services. Learn. Succeed. Grow. Hone your skills on Snowpal Education. Manage personal and professional projects on Snowpal. Download from App Store and/or Play Store.

7 Maalis 20237min

Testing API on Postman: Some of the features Postman offers (and should you use them?)

Testing API on Postman: Some of the features Postman offers (and should you use them?)

Do your development and/or testing teams have an interest in testing APIs on Postman? If so, how do they go about it? #snowpal #projectmanagement #developer #api Integrate with Snowpal. Subscribe to Snowpal API. Manage personal and professional projects on https://snowpal.com

7 Maalis 20236min

Go SDK and Go Recipes: A first look at our approach.

Go SDK and Go Recipes: A first look at our approach.

A quick first look at our approach behind the Go SDK we are working on, which will also include a set of recipes. #snowpal #projectmanagement #developer #api Integrate with Snowpal. Subscribe to Snowpal API. Manage personal and professional projects on https://snowpal.com

7 Maalis 20236min

There’s always a few ways to learn something new: Tutorials, Training, Classes, Lessons (some work slightly better than others!)

There’s always a few ways to learn something new: Tutorials, Training, Classes, Lessons (some work slightly better than others!)

Continuous Learning is key to most fields and Software Development is no different. But, how you go about doing it might end up making all the difference. #snowpal #projectmanagement #developer #api Integrate with Snowpal. Subscribe to Snowpal API. Manage personal and professional projects on https://snowpal.com

7 Maalis 20237min

Why I think the hiring process is broken. And lacking. Do you agree?

Why I think the hiring process is broken. And lacking. Do you agree?

A simple example to prove that the Hiring Process in general is quite broken. And lacking.  #snowpal #projectmanagement #developer #api Integrate with Snowpal. Subscribe to Snowpal API. Manage personal and professional projects on https://snowpal.com

3 Maalis 20239min

Development Efficiency is not optional. And it is no less important than Production Stability.

Development Efficiency is not optional. And it is no less important than Production Stability.

What in the world could Development Efficiency have anything to do with Production Stability? Well, when you have to do one thing, you can do it the not so efficient way and get away with it. Maybe even when you are doing 5 things. But, what if you need to do 10 things? Or, 25 things? Or a 100 things? #snowpal #projectmanagement #developer #api Integrate with Snowpal. Subscribe to Snowpal API. Manage personal and professional projects on https://snowpal.com

3 Maalis 20237min