Scaling High Performing, Multinational Teams (feat. Andy Hilliard)

Scaling High Performing, Multinational Teams (feat. Andy Hilliard)

In this podcast episode, Krish Palaniappan interviews ⁠Andy Hilliard⁠, CEO of ⁠Accelerance⁠, about offshoring and building effective globally distributed teams. They discuss the importance of understanding cultural differences in offshoring, the challenges of offshoring for different types of positions, and navigating the risks of offshoring with defined vs undefined vision. In this conversation, Andy Hilliard discusses the challenges and trends in outsourcing software development to offshore service providers. He highlights the importance of having a strong product ownership role and the need for both clients and service providers to invest in developing product ownership capabilities. Andy also emphasizes the proliferation of overnight service providers and the importance of vetting and integrating offshore teams into the client's ecosystem. He discusses the challenges of understanding cultural differences and the need for clients to spend time overseas to build relationships and trust. Finally, he introduces his book, 'Synergia,' which provides a blueprint for building effective globally distributed teams in the new era of software development.

Takeaways

  • Understanding cultural differences is crucial in offshoring to ensure effective communication and collaboration.
  • Different types of positions may have different suitability for offshoring, and it is important to choose the right offshore partner based on their expertise and track record.
  • Offshoring with a clearly defined vision is more straightforward, while offshoring to fill a knowledge gap requires a partner with subject matter expertise.
  • To navigate the risks of offshoring, it is important to become a servant leader to the service provider and integrate them into your environment. Clients and service providers need to invest in developing strong product ownership capabilities.
  • Vetting and integrating offshore teams into the client's ecosystem is crucial for successful outsourcing.
  • Understanding cultural differences is essential for effective collaboration with offshore teams.
  • Building relationships and trust through spending time overseas can lead to better outcomes in outsourcing.
  • The book 'Synergia' provides insights and strategies for building effective globally distributed teams in software development.

Chapters

00:00 Introduction and Background

06:42 Understanding Cultural Differences in Offshoring

13:01 Offshoring for Different Types of Positions

22:15 Navigating the Risks of Offshoring

28:21 The Role of Product Ownership in Offshore Service Providers

30:13 Challenges of Outsourcing to Service Providers

32:43 The Proliferation of Overnight Service Providers

36:00 The Importance of Leadership Positions in Service Providers

38:22 Understanding Cultural Differences in Offshoring

41:04 The Importance of Trust and Commitment in Offshore Relationships

45:42 The Book: Synergia - A Blueprint for Building Effective Globally Distributed Teams

Andy Hilliard (Accelerance)

Snowpal Products

Jaksot(410)

Here is how to succeed in your first job

Here is how to succeed in your first job

Landed your first Software Development job? - First of all, Congratulations! - Next, if you are feeling a tiny bit anxious, don't be.   My thoughts (based on my own experience) on how you could go about it to be successful.   ## Be Organized. Be Happy. Be on Pitch.   1. Our SaaS Product - https://pitch.snowpal.com 2. LIVE (Web-only) demo - https://lnkd.in/eE9dvjw 3. App Store: https://lnkd.in/eZ6U_du 4. Play Store: https://lnkd.in/ekYfkxS

23 Loka 20204min

Need to hop on another call?

Need to hop on another call?

If you've ever had to get off the current call to hop on another call, you will *not* be able to relate to this video ;)   1. Our SaaS Product - https://pitch.snowpal.com 2. LIVE (Web-only) demo - https://consulting.snowpal.com/pitch 3. App Store: https://apps.apple.com/us/app/snowpal/id1502153924 4. Play Store: https://play.google.com/store/apps/details?id=com.snowpal.pitch   Be Organized. Be Happy. Be on Pitch.

23 Loka 20202min

On any given day, how much time do you spend in meetings?

On any given day, how much time do you spend in meetings?

Now that a lot of the world is working remotely, there are probably even more meetings than there already were, and there used to a lot to begin with!   Keep an eye on the time spent in meetings. i. Do you need to have as many meetings as you do? ii. Can they have fewer people? iii. Do you have a sense for the collective human hours spent in them?   ## Snowpal Pitch   You can track these things on our SaaS platform as well!   1. Our SaaS Product - https://pitch.snowpal.com 2. LIVE (Web-only) demo - https://consulting.snowpal.com/pitch 3. App Store: https://apps.apple.com/us/app/snowpal/id1502153924 4. Play Store: https://play.google.com/store/apps/details?id=com.snowpal.pitch   Be Organized. Be Happy. Be on Pitch.

10 Loka 20207min

Process Efficiency - keep an eye on the drops that are wasted

Process Efficiency - keep an eye on the drops that are wasted

As they say, every drop makes an ocean. I've noticed time and again that organizations don't keep an eye out for the "little" time that is wasted here and there. It all adds up and no matter how big you are, it is bound to come back and bite you unless you have a concrete plan to handle it.

6 Loka 20207min

Monolithic Apps vs Micro Services - compare and contrast with an example

Monolithic Apps vs Micro Services - compare and contrast with an example

While there may be some arguments about what exactly constitutes a micro service, let's take a simple use case and try to understand it better.

27 Syys 202011min

Optimize the performance of your Web and Mobile Apps (Series: 4/N)

Optimize the performance of your Web and Mobile Apps (Series: 4/N)

You want your pages to render as fast as they can. Most times, it is easier to bump up your hardware but that merely hides the problem, it doesn't fix it.

27 Syys 202014min

Optimize your application performance so your pages render faster (Series: 3/N)

Optimize your application performance so your pages render faster (Series: 3/N)

You want your pages to render as fast as they can. Most times, it is easier to bump up your hardware but that merely hides the problem, it doesn't fix it.

19 Syys 202011min

MongoDB Aggregate Query for faster retrieval of data

MongoDB Aggregate Query for faster retrieval of data

Let's take an example MongoDB Aggregate Query to understand certain fundamentals of aggregate queries.

15 Syys 20207min