Separate Out Responsibilities For Remote Managed Self Storage

Separate Out Responsibilities For Remote Managed Self Storage

As I began to utilize the remote managed self storage operations model, it helped me to focus on how to separate out responsibilities for greater efficiency and profitability. I put tasks and responsibilities into 3 categories:

  1. Customer Management = Call Center: They handled all sales calls, customer service calls, collections, and payments.
  2. Facility Management = On Site Maintenance Person: they handled all of the boots on the ground duties such as security checks, overlocks, cleaning units, minor repairs, and assisting with auction preparation.
  3. Property Management = Owner Managed or 3rd Party Property Management: they tie all of the systems together with policy & procedures. Supervise the call center & on site maintenance person. Oversee and implement marketing, conduct onsite audits, focus on increasing NOI month after month…on and on.

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Jim Ross - The Self Storage Show & 3 Mile Storage Management

Free 30 Minute Consult with Jim Ross of 3 Mile Storage Management

****In this free 30 minute consult, I have 30 minutes to find 3 ways I would increase your leads, rentals, and revenue for your self storage business!

https://calendly.com/jimross/3milestoragemanagement

The Ultimate Self Storage Management Playbook!

This is the Most Incredible Free Gift Ever...Designed To Increase Leads, Rentals, and Revenue For Your Self Storage Business!

https://www.3milestorage.com

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Connect With Me

Website

https://3milestorage.com/

Facebook Community

https://www.facebook.com/groups/selfstoragecommunity

Podcast

https://podcasts.apple.com/us/podcast/the-self-storage-show-with-jim-ross/id1387362783

LinkedIn

https://www.linkedin.com/in/selfstorageservices/

YouTube

https://www.youtube.com/channel/UC2bGLy48wzIus-1ncSNVM6g

Weekly Newsletter

https://bit.ly/3milenewsletter

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About Jim Ross

I started out in the self storage industry as a self storage manager. I moved up and became a district manager. Eventually after many years in the self storage industry I knew I could use my knowledge and expertise to help owners skyrocket the value of their self storage investments. That led me to create 3 Mile Storage Management.

3 Mile Storage Management offers self storage property management solutions for self storage facility owners that want to dominate their local 3 mile market with a large focus on remotely managed operations.

I enjoy providing value to the self storage industry through speaking at industry events, putting together virtual summits, hosting The Self Storage Show podcast, weekly newsletter and compiling much of the content and online events I've done into The Ultimate Self Storage Management Playbook.

Jaksot(345)

You're Not Alone: Support and Resources for Self Storage Owners

You're Not Alone: Support and Resources for Self Storage Owners

In this episode of "3 Minutes With 3 Mile," we discuss the importance of community and support for self-storage owners. Learn how leveraging resources, networks, and partnerships can help you overcome...

6 Elo 20245min

Self Storage Customer Acquisition: How Much Are You Willing to Spend?

Self Storage Customer Acquisition: How Much Are You Willing to Spend?

In this episode of "3 Minutes With 3 Mile," we dive into the critical question of customer acquisition costs. Understanding how much you're willing to spend to acquire a new customer is essential for ...

5 Elo 20244min

Boost Your Visibility: Uploading a 30-Second Video to Your Self Storage Google Business Profile

Boost Your Visibility: Uploading a 30-Second Video to Your Self Storage Google Business Profile

In this episode of "3 Minutes With 3 Mile," we explore the benefits of filming and uploading a 30-second video to the photos section of your Google Business Profile. This quick and engaging video can ...

2 Elo 20244min

Documenting Self Storage Unit Prep for Auction: The Importance of Photos and Videos

Documenting Self Storage Unit Prep for Auction: The Importance of Photos and Videos

In this episode of "3 Minutes With 3 Mile," we discuss the crucial steps of taking photos and videos to document the process when prepping a unit for self-storage auction. This documentation not only ...

1 Elo 20244min

Interviewing and Hiring: Finding the Perfect Self Storage Manager

Interviewing and Hiring: Finding the Perfect Self Storage Manager

In this episode of "3 Minutes With 3 Mile," we delve into the process of interviewing and hiring the ideal self-storage manager. A great manager can significantly impact your facility's success by ens...

31 Heinä 20244min

Empty Units: The Most Expensive Item at Your Self Storage Facility

Empty Units: The Most Expensive Item at Your Self Storage Facility

In this episode of "3 Minutes With 3 Mile," we discuss why the most expensive item at your self-storage facility is an empty unit. Discover the financial impact of vacant units and learn strategies to...

30 Heinä 20244min

Reviews = Rentals: The Power of Customer Reviews in Self Storage

Reviews = Rentals: The Power of Customer Reviews in Self Storage

In this episode of "3 Minutes With 3 Mile," we explore how customer reviews directly impact your self-storage rentals. Positive feedback not only builds trust and credibility but also attracts more po...

29 Heinä 20244min

Handling 'Headache' Self Storage Customers: Knowing When to Let Them Go

Handling 'Headache' Self Storage Customers: Knowing When to Let Them Go

In this episode of "3 Minutes With 3 Mile," we discuss strategies for dealing with challenging customers in the self-storage industry. Sometimes, it's best not to renew their month-to-month agreement ...

27 Heinä 20244min

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