El Podcast19 Elo 2024

E92: Inside the Invisible Cage: How Algorithms Control Workers w/ Hatim Rahman

Award-winning professor Hatim A. Rahman joins the podcast to discuss Inside the Invisible Cage, exploring how algorithms and AI shape modern work, from gig platforms to corporate offices.

Guest Bio: Dr. Hatim A. Rahman is an assistant professor of management and organizations at Northwestern University's Kellogg School of Management. His research examines the intersection of technology, work, and organizational control. His latest book, Inside the Invisible Cage: How Algorithms Control Workers, investigates how opaque digital systems influence careers, autonomy, and fairness in the modern economy.

Discussed Topics:

The "invisible cage" vs. the "iron cage" in modern workplaces
Algorithmic control on gig and freelance platforms
Rating inflation, Goodhart’s Law, and trust in digital metrics
Parallels to historical labor changes and the rise of bureaucracy
Remote work, surveillance, and the future of hybrid offices
Consumer responsibility, regulation, and the ethical use of AI
Career advice for students entering an algorithm-driven job market

Top Quote:

“People are not products, people are not bathrooms, people are not movies… yet we keep applying the same rating systems to them—and then pretend we’re measuring something real.”

📺Watch the full episode on YouTube➡️https://youtu.be/vxXRA2l7DX0

🎙 The Pod is hosted by Jesse Wright
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Thanks for listening!

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