Sage Partner - Brian Seidel on the importance of customer self service

Sage Partner - Brian Seidel on the importance of customer self service

Brian Seidel is the CEO and Co-Founder of CIMcloud (by Website Pipeline), a boot-strapped SaaS company based in Greenville, SC. Brian's team invented the Customer Interaction Management (CIM) software category – which combines B2B Ecommerce and CRM integrated with existing ERP/accounting software systems. Through countless mistakes and piles of work (and rework), CIMcloud went from the unfinished basement of Brian's home to the Inc. 5,000 list of the fastest-growing private companies in America for seven consecutive years. Outline
  • Introducing Brian Seidel, co-founder of CIMCloud.
  • Customer self-service is the number one tactic for lowering customer effort.
  • Customer interaction management is a double win.
  • Integrating the concepts from The Effortless Experience into his solution.
  • Who is Brian's hero and why?
Sage marketplace listing for the CIMcloud product on the Sage price list

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