Rick Jurkiewicz (The Rugby Football League) on the future of ticketing and fan engagement

"Plan for the absolute worst case scenario. Always. Something will always go wrong. You need to be ready for it every time." If you jump straight to the end of this TicketingPodcast.com season 2 episode with Rick Jurkiewicz - Head of Ticketing at the Rugby Football League - that is the advice you'll get. Listen carefully, but please also lend an ear to everything else that's on Rick's mind, because that's quite a lot, and it's highly engaging all the way through. Rick's career within ticket...