Using systemic design to dissolve problems / Arash Golnam / Episode #124

Design is often described as a problem solving approach. But what if you didn't have to solve problems... What if you could let problems disappear by dissolving them? Let me give you an example. Now that we can't do regular school exams due to the pandemic we look for new ways to still do exams. That's solving problems. Dissolving problems is about figuring out how we can achieve the same goals without exams entirely. It might sound like a small nuance but the impact is huge. The way to dissolve problems is through systemic design. And in this weeks episode Arash Golnam introduces us to it. If you ever found yourself working on incremental improvements and solutions that don't address the root cause. And you want to break free from the boundaries and constraints that cause the problem in the first place? Than grab your pen and paper to start making notes as this episode will give you a lot of stuff to think about! I'll be honest, there's a lot in this episode and everything is interconnected. I've already listened to it twice. If you feel a bit puzzled at the end just press repeat :) --- [ WEBINAR ] -— https://go.servicedesignshow.com/systemic-design-webinar --- [ GUIDE ] -— 00:00 Welcome to episode 124 03:00 Who is Arash 04:20 60 second rapid fire 07:15 Systemic vs systematic design 12:30 Current limitations 21:30 Perceptions as the artifact of design 31:00 Layers of relationships 34:15 Starting with systemic design 42:00 Designing for people 47:00 The compatibility of the designer 53:00 When is design? 58:00 Standing the test of time 1:00:30 The designers journey --- [ LINKS ] --- * https://www.linkedin.com/in/arash-golnam-4b982120/ * http://dissolve.design Books * The Timeless Way of Building - https://amzn.to/2RzQTdZ * Zen and the Art of Motorcycle Maintenance - https://amzn.to/3mP3oxF * The Power of Myth - https://amzn.to/32btS2O * The Poetics of Space - https://amzn.to/32f9bmF * I Am a Strange Loop - https://amzn.to/3wQy2LM --- [ HOW TO EXPLAIN SERVICE DESIGN ] --- Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are. https://servicedesignshow.com/free-course