Awaken the design leader within you / Sarah Clearwater / Episode #175
Service Design Show11 Touko 2023

Awaken the design leader within you / Sarah Clearwater / Episode #175

Is design facing a leadership crisis? If you’re nodding in agreement, you’re not alone.

As service design professionals, we know the power of our craft to create meaningful change. Yet, we often struggle to find the support necessary that allows us to have a long-lasting impact. And when those around us in leadership roles fail to advocate for the value of design, progress stagnates, and burnout becomes all too common.

But here’s the good news.

You can lead the change today, regardless of your job title or position. So, how do you start leading in an authentic way that aligns with your values and the realities of business?

Our latest guest, Sarah Clearwater, interviewed design leaders to find out. She shares her insights in this week's episode with us.

If you want to grow the impact design has on your organization and are tired of waiting for others to pick up the torch, tune in to this conversation!

Yes, taking on a leadership role can be daunting. But what’s the alternative…

Keep pushing for positive change!

- Marc

--- [ 1. GUIDE ] ---

00:00 Welcome to episode 175

05:15 Who is Sarah

06:45 Lightning Round

09:00 What is Design Leadership

10:15 What is the status quo

14:15 Practice vs functional leadership

17:45 How did we get here

21:00 Being context-aware

25:00 The lightbulb moment

26:30 Reflection is a key practice

31:15 Limiting biases

33:00 How does leadership manifest

35:30 When the interplay breaks down

36:30 Maturing beyond the craft

40:15 Go where the energy is

43:00 Setting boundaries

46:30 Growing in increments

47:15 Understanding our position

49:15 The quality of our stories

53:30 You have the potential to lead

56:00 The absence of leadership

58:30 Direction rather than a destination

59:30 Why not start today


--- [ 2. LINKS ] ---

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals.

https://www.servicedesignshow.com/circle

Jaksot(317)

A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04

A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04

As a service design professional, what is your primary role...!?Are you the host who sets the table for collaboration and creates a safe space for everyone?Or are you maybe a trusted advisor, working ...

10 Heinä 20251h 1min

How to Create Change That Actually Sticks / Jen Briselli / Ep. #231

How to Create Change That Actually Sticks / Jen Briselli / Ep. #231

What's the last time you did something you didn't know how to do...For me, it was last week when I took up the idea of building custom Cornhole boards (fun and addictive sport, look it up) with my kid...

3 Heinä 20251h 10min

Beyond the Draft: Adding Richness and Reliability to Your AI Journey Map

Beyond the Draft: Adding Richness and Reliability to Your AI Journey Map

What does it take to spend more of your time creating real impact...That's the central question we're exploring in our Journey Management Playbook series.In the last episode, we did something pretty a...

26 Kesä 20251h 4min

The 'Trojan Horse' Strategy for Sustainable Service Design / James Chudley / Ep. #230

The 'Trojan Horse' Strategy for Sustainable Service Design / James Chudley / Ep. #230

Let's be honest, unfortunately not many business truly cares about sustainable services... The energy debate around AI is finally highlighting digital services' environmental impact. But every service...

19 Kesä 20251h 5min

The Unconventional Design Tools That Move The Needle In-house / Inside Service Design / Ep. #03

The Unconventional Design Tools That Move The Needle In-house / Inside Service Design / Ep. #03

Have you ever thought about...What a therapist, a grandma, and an organ donor teach you about service design?I know, this might sound like the start of a strange joke, but it gets to the heart of a bi...

12 Kesä 20251h 9min

 Why Your Best Work Goes Unnoticed (and What to Do About It) / Kat Thackray /Ep 229

Why Your Best Work Goes Unnoticed (and What to Do About It) / Kat Thackray /Ep 229

Ever feel like your most crucial work goes unnoticed? Just like the essential "cooling fluid" of a car, much of service design's impact—making teams efficient and processes smooth—operates in the back...

5 Kesä 202559min

From Data to Structure: AI Sensemaking For Your Journeys / Journey Management Playbook / Ep. #03

From Data to Structure: AI Sensemaking For Your Journeys / Journey Management Playbook / Ep. #03

It's time to continue our journey...In episode 1 of the Journey Management Playbook we pinpointed a key business challenge that we want to tackle. The focus of episode 2 was all about gathering qualit...

29 Touko 20251h 7min

Why Good Design FALLS FLAT And How To Fix That / Brad Alphonso / Ep. #228

Why Good Design FALLS FLAT And How To Fix That / Brad Alphonso / Ep. #228

Why does doing good service design often feel like an uphill battle...Okay, I'm on a mission this year to find the best recipe for BBQ Chicken Wings (recommendations are welcome, by the way).Over the ...

22 Touko 20251h 1min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
ostan-asuntoja-podcast
hyva-paha-johtaminen
rss-rahamania
herrasmieshakkerit
rss-lahtijat
rahapuhetta
rss-tarkeista-asioista-2
rss-sami-miettinen-neuvottelija
rss-muutoksenanatomiaa-podcast
rss-rentotapaus
rss-doulapodi
rss-bisnesta-bebeja
rss-sisalto-kuntoon
kultaiset-hoitajat
rss-uppoava-vn-laiva
rss-bisneksen-pehmea-puoli