83 - Ex-CEOs: Intel, Ford, Qualcomm, WPP – Revisiting Bosses Now Gone
Fortt Knox9 Heinä 2018

83 - Ex-CEOs: Intel, Ford, Qualcomm, WPP – Revisiting Bosses Now Gone

Nothing is forever. Especially when it comes to running a multi-billion-dollar public company. This week, in a Fortt Knox podcast special, we're going to do a little retrospective … interviews with CEOs who, for now at least, are no longer CEOs.

I've been doing this podcast for more than a year and a half, so I've sat down with dozens and dozens of top executives, founders and entrepreneurs. Inevitably, change happens. Sometimes the company's board of directors wants a new strategic direction. Sometimes power struggles erupt. Sometimes personal failings come to light.

This time, the lessons from the highest achievers come with an asterisk. Just because you reach the top of an organization doesn't mean you'll stay there. I would add another: Just because these execs are no longer in their old jobs, don't assume they're done. When Steve Jobs was shoved out of Apple in the '80s, he went on to found NeXT, build Pixar, and return to Apple. Mark Hurd was ushered out of HP and landed what turned out to be a better gig at Oracle.

We start with Brian Krzanich, who was CEO at Intel until three weeks ago. That's when Intel's board of directors learned he'd had a relationship with an Intel employee that violated company policy. I got to know Krzanich when he took over the CEO job from Paul Otellini. Brian likes to be called BK, and I quickly learned that he's most comfortable holding onto his identity as an engineer rather than thinking of himself as a corporate executive. The most memorable part of my conversation with him in January 2017: When he revealed a different kind of mistake earlier in his career that almost cost him his job at Intel.

Mark Fields is another executive who'd spent a long time at his company and climbed to the top before his exit. The bottom line on his departure: The stock wasn't doing well, and some within the company lost patience. Fields was in the CEO seat about three years, and my CNBC colleague Jim Cramer thinks he wasn't given enough time to really make his mark. When Mark and I talked in April of last year about his path to the top of Ford, he said he developed a reputation for volunteering to tackle big problems:

Speaking of boardroom drama, Qualcomm right now has one of the most dizzying situations in techland. The company's locked in a legal battle with Apple over patent payments, it just fended off a hostile takeover attempt from rival Broadcom with an assist from the U.S. federal government, and former CEO and chairman Paul Jacobs – the son of founder Irwin Jacobs – left the board and is trying to raise money to take the company private. Paul Jacobs sat down with me in June of last year and talked about his commitment to Qualcomm. If you think he might give up his fight where the company's concerned, just listen to this:

Sir Martin Sorrell built WPP by putting together various ad firms and PR businesses into an empire the likes of which the industry had never seen. He resigned from the company in April with allegations swirling about personal misconduct and misuse of company resources. He has denied those allegations, and is in the process of relaunching his career with a new venture called S4 Capital.


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Jaksot(147)

99 - KIND Snacks Founder Daniel Lubetzky; Plus, Outsmart the Holiday Season

99 - KIND Snacks Founder Daniel Lubetzky; Plus, Outsmart the Holiday Season

KIND Snacks today is a business valued in the billions of dollars, but this wasn't Daniel Lubetzky's first food company. That would be PeaceWorks – a venture with the lofty goal of bringing Jews and Arabs together through mutually beneficial trade. What they have in common is a strong sense of mission. KIND bars come in mostly clear packaging, intentionally showing buyers exactly what's inside. Lubetzky started out selling $100 worth of bars at a time – he says he now sells more than 1 billion in a year – and he believes in making a simple, straightforward promise about the ingredients inside. In our conversation for the Fortt Knox 1-on-1 this week, I talked to Lubetzky about how his family's legacy as Holocaust survivors informs the way he thinks about entrepreneurship and mission. He also talks about mistakes he made along the way. Also in this week's episode: It’s upon us: the holiday season. I don’t know about you, but I got an email come-on from Amazon about early Black Friday deals the day after Halloween. Talk about scary.   So: If you’re an entrepreneur, how do you break through the noise this holiday season? If you’re a shopper, how will you get the best deals?   Joining me to untangle this retail riddle I’ve got a great panel of experts:   Adam Glassman is creative director at O Magazine, and has been preparing for this season for more than six months. Stephen Sadove is former chairman and CEO of Saks, and an adviser to Mastercard. And Lauren Hirsch is a retail reporter with us at CNBC.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

17 Marras 201850min

98 - BlackBerry CEO John Chen; Plus, How to Beat Amazon

98 - BlackBerry CEO John Chen; Plus, How to Beat Amazon

The theme this week is "underdogs." John Chen has history in this department: His parents escaped communist China to Hong Kong, and his father had to work jobs beneath his education level so Chen could have a shot at a better life. At age 17 he came to the United States to finish high school. After he entered the workforce, Chen hit a roadblock. It wasn't common at the time for engineers to get promoted into broader management positions, and he was still growing in his comfort with communicating as a leader in English, his second language. Fast-forward to today, and Chen has been CEO of BlackBerry for five years. He has taken the company from a dying smartphone maker to a stable provider of security and automotive software. And it's not Chen's first turnaround; after becoming CEO of Sybase in 1998, he led a reinvention that saved the company. In all of my years covering Chen, I'd never heard his personal story. For the Fortt Knox 1-on-1 this week, I finally get to the root of why Chen is so comfortable playing the long game when it comes to leadership ... and how it ties back into the sacrifices he saw as an immigrant and the son of refugees. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

10 Marras 201844min

97 - Panera CEO Blaine Hurst; Plus, Why Parents Must Make A Screen Time Strategy

97 - Panera CEO Blaine Hurst; Plus, Why Parents Must Make A Screen Time Strategy

Panera had a problem. At lunchtime, customers were mobbing the counters to order and pick up, and it was a mess. It was frustrating for everyone involved, and management knew they were probably missing out on sales because of it. The company's founder turned to Blaine Hurst to lead the search for a solution. As the company's chief technology officer, he put together a team to make Panera a leader in digital ordering and fast pickup. First through a website and in-store kiosks and now through mobile ordering and delivery, those tech efforts have paid off. The company now books more than $1 billion worth of digital orders a year, and digital is more than a quarter of total sales. To talk about how he got there, I sat down with Hurst for this week's Fortt Knox 1-on-1. The answer isn't what I expected. There was no getting buy-in from across the company about what the problem was before the team crafted a solution. And now that he's the CEO and not the CTO, he's had to shift his methods somewhat. Plus: Richard Freed is a child and adolescent psychologist, and the author of Wired Child: Reclaiming Childhood in a Digital Age; he joined me from San Francisco. Anya Kamenetz is lead education blogger for NPR, and author of The Art of Screen Time: How Your Family Can Balance Digital Media and Real Life; she joined me in New York. And Katherine Omerod is a social media influencer and author of Why Social Media Is Ruining Your Life; she joined me from London. In our conversation I got feedback and a few pointers on how other parents can set boundaries. Be a friend and share this episode with a parent you know. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

3 Marras 201858min

96 - Luis von Ahn, Duolingo CEO: Could Language Be Key to Closing the Wealth Gap?

96 - Luis von Ahn, Duolingo CEO: Could Language Be Key to Closing the Wealth Gap?

Luis von Ahn is familiar with the idea that education is a great equalizer, but the reality he’s observed is different. More often than not, the opportunity for an exceptional education is available only to the wealthy – and it makes them even wealthier.  So what can be done about it?  Von Ahn was born in Guatemala, where much of the population is poor. So after he struck it rich selling a company to Google, he decided to build technology that really does address the wealth gap, by targeting one type of education that does make a difference: language.  That was the genesis of Duolingo. Today, it has touched 300 million users, and has both ad-supported and subscription versions.  Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

27 Loka 201824min

95 - HotelTonight CEO Sam Shank, Plus Cannabis Goes Legal in Canada

95 - HotelTonight CEO Sam Shank, Plus Cannabis Goes Legal in Canada

This week, Canada legalized pot. That’s a big deal because it’s the largest country to do it, and because it’s a major milestone in one of the most impressive rebranding exercises in a generation. When I was growing up, many warned against marijuana as a gateway drug, the province of hippies and slackers. Now it’s becoming a multi-billion-dollar global industry, and Elon Musk is toking during a podcast. Seems like an appropriate time to polish off that old meme: “We would like to congratulate drugs, for winning the War On Drugs.” For the Fortt Knox 1-on-1 this week, I bring you my conversation with Sam Shank, cofounder and CEO of HotelTonight. That business is another example of seizing the moment. Shank had achieved smaller success with a travel technology businesses in the past, but this one was timed to a revolution when it came to life eight years ago. The idea: a smartphone app that finds you last-minute deals on hotel rooms. At first, you couldn't book any further out than a week in advance. The concept has evolved significantly since then. Today, it’s not just on smartphones, and you can now book three months in advance. The startup has raised more than $100 million. Shank has some advice for aspiring entrepreneurs, intriguing insights into why HotelTonight needed to start the way it did, and an update on the prospects of an IPO for the company.  Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

19 Loka 201852min

94 - Carnival CEO Arnold Donald: Achieve Despite the Doubters

94 - Carnival CEO Arnold Donald: Achieve Despite the Doubters

Arnold Donald has led cruise company Carnival for five years – the company is now worth $40 billion. Before that, Donald had a long career at Monsanto. His path to the top of a publicly traded company is unique. He's one of the few African American Fortune 500 CEOs, and rose to his position from roots growing up in segregated Louisiana in the 1950s and '60s. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

13 Loka 201826min

93 - New Rules of the PC Market: A Practical Buying Guide, with Patrick Moorhead

93 - New Rules of the PC Market: A Practical Buying Guide, with Patrick Moorhead

Patrick Moorhead of Moor Insights & Strategies joins on how to buy a PC in 2018. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

6 Loka 201825min

92 - SiriusXM Buying Pandora, and A New Cloud Alliance: Tim Westergren, Pandora Co-founder

92 - SiriusXM Buying Pandora, and A New Cloud Alliance: Tim Westergren, Pandora Co-founder

Pandora co-founder Tim Westergren joins to talk the future of subscriptions online. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

29 Syys 201828min

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