[80] Why Are You Building an MSP Business, Really?
TubbTalk: The Podcast for Managed Service Providers25 Loka 2020

[80] Why Are You Building an MSP Business, Really?

In this episode, Richard talks to Erik Thorsell, owner of Minneapolis-based managed service provider Success Computer Consulting. He has been on the MSP journey since 1992, and has experienced the highs and lows of running an IT business.

They talk about Erik’s business challenges and how he tackled them, why self-awareness is important and how to deal with overwhelm. They also talk about the real reason Erik is in business, and why that’s a good question to ask yourself.

They also discuss Erik’s approach to business culture, the change he brought about when he appointed a president for his company, and how he spends his time now he’s no longer on the frontline of his MSP.

In this conversation, Richard and Erik mentioned the following organisations:


Jaksot(200)

[46] From CentraStage to Datto: One Cloud-based RMM's Journey

[46] From CentraStage to Datto: One Cloud-based RMM's Journey

Richard speaks to Christian Nagele & Ian Van Reenen of Datto, a business continuity and management platform.Mentioned in This EpisodeDattoAutotaskAmazon Web Services (AWS)Blog Post – Centrastage at A...

2 Joulu 201832min

[45] Live at DattoCon 2018: What's New for You

[45] Live at DattoCon 2018: What's New for You

Richard speaks with Matt Richards, Chief Marketing Officer, Pete Jaworski, Product Manager, and Adam Stewart, Senior Vice President of Engineering at Datto, which provides business continuity and mana...

25 Marras 201840min

[44] The Evolving MSP

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18 Marras 201852min

[43] How being a Go-Giver can increase your influence and sales

[43] How being a Go-Giver can increase your influence and sales

In this episode, Richard talks to Bob Burg, author and keynote speaker, about his books, The Go-Giver philosophy and dealing with difficult situations.Book: The Go-Giver: A Little Story About a Powerf...

11 Marras 201852min

[42] Live from Continuum Navigate 2018

[42] Live from Continuum Navigate 2018

Richard speaks to Michael George CEO, Bob Kocis CRO and Fielder Hiss, VP of Product, all at Continuum, who support MSPs with a range of tools to help them grow their businesses.Mentioned in This Episo...

28 Loka 201857min

[41] How the MSP staff recruitment industry is changing for the better

[41] How the MSP staff recruitment industry is changing for the better

In this episode, Richard talks to Daniel Welling, of Welling MSP, based in Marlowe, London.Mentioned in This EpisodeIT Trade Association: CompTIAPeer Group: The Network GroupDocumentation Service: IT...

21 Loka 201842min

[40] How IT Companies can Significantly Improve Their Customer Service

[40] How IT Companies can Significantly Improve Their Customer Service

Richard speaks to Ted Stone, Chief Executive of Customer First UK, based in Doncaster and owner of the 'putting the customer first' standard.Mentioned in This EpisodeWebsite: Customer First UKTwitter...

14 Loka 20181h 1min

[39] Why MSPs need to embrace marketing

[39] Why MSPs need to embrace marketing

Richard talks to Paul Green of MSP Marketing Edge, in Milton Keynes, which supports IT providers and MSPs with their marketing.Mentioned in This EpisodeContinuumIT GlueMSP Marketing EdgeEncryption sof...

7 Loka 201849min

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