#308 - The Business Case for IAM with IDPro Andre Koot

#308 - The Business Case for IAM with IDPro Andre Koot

In this episode of the Identity at the Center podcast, Jeff and Jim discuss how to make the business case for IAM and determining the return on investment (ROI). Joined by Andre Koot, they delve into the need for a compelling business case to drive IAM investments. The conversation covers the quantitative and qualitative aspects of ROI, and the importance of stakeholder communication.

00:00 Welcome to the Identity at the Center Podcast 01:39 Training and Professional Development in IAM 03:58 Upcoming Conferences and Events 07:51 The Business Case for IAM 12:51 IAM: Financial and Non-Financial Perspectives 23:08 Calculating Return on Investment in IAM 28:59 Hard Dollars vs. Soft Dollars 30:11 Dollarizing Non-Savings Benefits 31:40 Challenges in ROI Calculations 34:07 Quantifiable vs. Non-Quantifiable Benefits 37:14 ROI in Different Organizational Contexts 39:50 Insourcing vs. Outsourcing 49:02 Communicating ROI Effectively 54:10 Language Nuances and Cultural Context 01:01:35 Conclusion and Final Thoughts

Connect with Andre: https://www.linkedin.com/in/meneer/

The Business Case for IAM (IDPro): https://bok.idpro.org/article/id/97/

Strategic Alignment and Access Governance (IDPro): ****https://bok.idpro.org/article/id/90/

Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/

SailPoint Navigate - October 21-24 in Orlando, FL - Use code IDAC for a $400 discount

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast

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#450 - New to Identity with Alexis Bernthal

#450 - New to Identity with Alexis Bernthal

Jeff flies solo for episode 450, joined by Alexis Bernthal, an associate on RSM's technology risk consulting team who found her way to the podcast through a corporate-wide email and a contact form sub...

28 Syys 1h 23min

#449 - Decoded - Transaction Tokens with George Fletcher

#449 - Decoded - Transaction Tokens with George Fletcher

George Fletcher joins Jeff Steadman and Sean O'Dell for a Decoded deep dive into transaction tokens (Txn-Tokens), the OAuth Working Group specification designed to secure requests as they move across ...

21 Syys 1h 10min

#448 - Sponsor Spotlight - Opal Security

#448 - Sponsor Spotlight - Opal Security

Howard Ting, CEO of Opal Security, joins Jeff Steadman for a Sponsor Spotlight covering identity governance for both human and non-human identities. Howard traces his path through RSA Security, Micros...

17 Syys 1h 4min

#447 - Authenticate 2026 Preview with Andi Hindle

#447 - Authenticate 2026 Preview with Andi Hindle

Jeff Steadman sits down with Andi Hindle, conference chair for Authenticate 2026, for a preview of this year's event. Making his seventh appearance on the show, Andi walks through how Authenticate has...

14 Syys 1h 16min

#446 - Rethinking Identity for AI Agents with Rick Scot

#446 - Rethinking Identity for AI Agents with Rick Scot

Rick Scot, Global CIO and CISO at Elevate Textiles, joins Jim and Jeff to talk about how he went from leading a data team to holding both the CIO and CISO seats at a global manufacturing company. Rick...

7 Syys 1h 10min

#445 - Sponsor Spotlight - Twine Security

#445 - Sponsor Spotlight - Twine Security

Jim McDonald hosts this Sponsor Spotlight episode of Identity at the Center, made possible with support from Twine Security. Jim is joined by Benny Porat, co-founder and CEO of Twine Security and prev...

2 Syys 52min

#444 - August 2026 Mailbag

#444 - August 2026 Mailbag

Jeff and Jim open with the unavoidable topic of AI agents and the tension between enabling innovation and governing agent permissions, then run through a packed fall conference schedule. The August ma...

31 Elo 49min

#443 - Ghosts in the Machine with John Huyette and Omer Arshed

#443 - Ghosts in the Machine with John Huyette and Omer Arshed

Jeff and Jim are joined by John Huyette, AI Risk Leader at RSM, and Omer Arshed, North American Digital Identity Leader at RSM, to explore how identity controls can help organizations manage the growi...

24 Elo 1h 13min