#308 - The Business Case for IAM with IDPro Andre Koot

#308 - The Business Case for IAM with IDPro Andre Koot

In this episode of the Identity at the Center podcast, Jeff and Jim discuss how to make the business case for IAM and determining the return on investment (ROI). Joined by Andre Koot, they delve into the need for a compelling business case to drive IAM investments. The conversation covers the quantitative and qualitative aspects of ROI, and the importance of stakeholder communication.

00:00 Welcome to the Identity at the Center Podcast 01:39 Training and Professional Development in IAM 03:58 Upcoming Conferences and Events 07:51 The Business Case for IAM 12:51 IAM: Financial and Non-Financial Perspectives 23:08 Calculating Return on Investment in IAM 28:59 Hard Dollars vs. Soft Dollars 30:11 Dollarizing Non-Savings Benefits 31:40 Challenges in ROI Calculations 34:07 Quantifiable vs. Non-Quantifiable Benefits 37:14 ROI in Different Organizational Contexts 39:50 Insourcing vs. Outsourcing 49:02 Communicating ROI Effectively 54:10 Language Nuances and Cultural Context 01:01:35 Conclusion and Final Thoughts

Connect with Andre: https://www.linkedin.com/in/meneer/

The Business Case for IAM (IDPro): https://bok.idpro.org/article/id/97/

Strategic Alignment and Access Governance (IDPro): ****https://bok.idpro.org/article/id/90/

Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/

SailPoint Navigate - October 21-24 in Orlando, FL - Use code IDAC for a $400 discount

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast

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#432 - IdentiBeer Rome and 3 Courses of IAM with Alessandro Piscopo

#432 - IdentiBeer Rome and 3 Courses of IAM with Alessandro Piscopo

Jim McDonald takes the Identity at the Center podcast on the road to Rome, Italy, for a special two-part episode. The first segment is an IdentiBeer roundup where Jim gathers quick-fire takes from pra...

6 Heinä 44min

#431 - Tectonic Shifts in Identity Security with Martin Kuppinger

#431 - Tectonic Shifts in Identity Security with Martin Kuppinger

Recorded live at EIC 2026 in Berlin, Jeff and Jim sit down with Martin Kuppinger, founder and distinguished analyst at KuppingerCole. They dig into the tectonic shifts AI is bringing to identity and s...

29 Kesä 1h 1min

#430 - AI for IAM and IAM for AI with Martin Sandren

#430 - AI for IAM and IAM for AI with Martin Sandren

Recorded live at EIC 2026 in Berlin, Jeff and Jim sit down with Martin Sandren, IAM Product Lead at IKEA, for a wide-ranging conversation covering nearly every corner of modern identity security. Mart...

22 Kesä 59min

#429 - Sponsor Spotlight - SailPoint

#429 - Sponsor Spotlight - SailPoint

This episode is presented courtesy of SailPoint. Rob Sebaugh, Senior Identity Strategist at SailPoint, joins Jeff and Jim for a wide-ranging conversation on the past, present, and future of identity g...

17 Kesä 1h 7min

#428 - Modernizing IGA with Thomas Zarnhofer

#428 - Modernizing IGA with Thomas Zarnhofer

Recorded live at EIC 2026 in Berlin, Jeff and Jim sit down with Thomas Zarnhofer, IAM Architect at a major retail company in central Europe. Thomas shares his experience leading a full IGA transformat...

15 Kesä 42min

#427 - Identiverse 2026 Preview with Heather Flanagan and Andi Hindle

#427 - Identiverse 2026 Preview with Heather Flanagan and Andi Hindle

Jeff and Jim are joined by Heather Flanagan, Content Chair, and Andi Hindle, Conference Chair, for a full preview of Identiverse 2026 at Mandalay Bay in Las Vegas. They cover the 2026 theme of trust a...

8 Kesä 1h 13min

#426 - Sponsor Spotlight - Crowdstrike

#426 - Sponsor Spotlight - Crowdstrike

This episode and the Identity at the Center podcast is supported by CrowdStrike. Learn more at crowdstrike.com.Jeff Steadman and Jim McDonald sit down with Scott Kriz, GM of Continuous Identity at Cro...

3 Kesä 1h 2min

#425 - EIC 2026 Recap & IdentiBeer Berlin

#425 - EIC 2026 Recap & IdentiBeer Berlin

Jeff and Jim recap their week at KuppingerCole's EIC 2026 in Berlin, covering standout keynotes, hallway conversations, and sessions on securing AI agents, CIAM, and AI versus nuclear regulation. They...

1 Kesä 46min