#308 - The Business Case for IAM with IDPro Andre Koot

#308 - The Business Case for IAM with IDPro Andre Koot

In this episode of the Identity at the Center podcast, Jeff and Jim discuss how to make the business case for IAM and determining the return on investment (ROI). Joined by Andre Koot, they delve into the need for a compelling business case to drive IAM investments. The conversation covers the quantitative and qualitative aspects of ROI, and the importance of stakeholder communication.

00:00 Welcome to the Identity at the Center Podcast 01:39 Training and Professional Development in IAM 03:58 Upcoming Conferences and Events 07:51 The Business Case for IAM 12:51 IAM: Financial and Non-Financial Perspectives 23:08 Calculating Return on Investment in IAM 28:59 Hard Dollars vs. Soft Dollars 30:11 Dollarizing Non-Savings Benefits 31:40 Challenges in ROI Calculations 34:07 Quantifiable vs. Non-Quantifiable Benefits 37:14 ROI in Different Organizational Contexts 39:50 Insourcing vs. Outsourcing 49:02 Communicating ROI Effectively 54:10 Language Nuances and Cultural Context 01:01:35 Conclusion and Final Thoughts

Connect with Andre: https://www.linkedin.com/in/meneer/

The Business Case for IAM (IDPro): https://bok.idpro.org/article/id/97/

Strategic Alignment and Access Governance (IDPro): ****https://bok.idpro.org/article/id/90/

Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/

SailPoint Navigate - October 21-24 in Orlando, FL - Use code IDAC for a $400 discount

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast

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#445 - Sponsor Spotlight - Twine Security

#445 - Sponsor Spotlight - Twine Security

Jim McDonald hosts this Sponsor Spotlight episode of Identity at the Center, made possible with support from Twine Security. Jim is joined by Benny Porat, co-founder and CEO of Twine Security and prev...

2 Syys 52min

#444 - August 2026 Mailbag

#444 - August 2026 Mailbag

Jeff and Jim open with the unavoidable topic of AI agents and the tension between enabling innovation and governing agent permissions, then run through a packed fall conference schedule. The August ma...

31 Elo 49min

#443 - Ghosts in the Machine with John Huyette and Omer Arshed

#443 - Ghosts in the Machine with John Huyette and Omer Arshed

Jeff and Jim are joined by John Huyette, AI Risk Leader at RSM, and Omer Arshed, North American Digital Identity Leader at RSM, to explore how identity controls can help organizations manage the growi...

24 Elo 1h 13min

#442 - Identiverse 2026 - Identity After Dark with Bravura Security

#442 - Identiverse 2026 - Identity After Dark with Bravura Security

Recorded live at Identiverse 2026 in Las Vegas on June 17, Jeff and Jim are joined by Bart Allan, General Manager at Bravura Security, for a live recording with a studio audience. In a late-night talk...

19 Elo 1h 29min

#441 - Identiverse 2026 - Sachini Siriwardene and Ian Glazer

#441 - Identiverse 2026 - Sachini Siriwardene and Ian Glazer

Live from Identiverse 2026 in Las Vegas, Jeff and Jim sit down with Sachini Siriwardene, winner of this year's Kim Cameron Award, along with Ian Glazer of the Digital Identity Advancement Foundation (...

17 Elo 37min

#440 - Identiverse 2026 - Mike Kiser

#440 - Identiverse 2026 - Mike Kiser

Recorded live at Identiverse 2026, Jeff and Jim sit down with returning guest Mike Kiser, Director of Strategy and Standards at SailPoint, for a wide-ranging conversation that spans two of the standar...

10 Elo 52min

#439 - Sponsor Spotlight - Tuebora

#439 - Sponsor Spotlight - Tuebora

This Sponsor Spotlight episode, made possible with support from Tuebora, features Jim McDonald in conversation with Sanjay Nadimpalli, CEO and founder of Tuebora. Sanjay shares his path into identity ...

5 Elo 54min

#438 - Identiverse 2026 - Sean O'Dell

#438 - Identiverse 2026 - Sean O'Dell

Recorded live at Identiverse 2026 in Las Vegas, Jeff sits down with Decoded co-host Sean O'Dell for a wide-ranging state of the union on continuous identity, shared signals, and the identity questions...

3 Elo 39min