Why Your Business Doesn't Go Past $3-10M | Ep 9

Why Your Business Doesn't Go Past $3-10M | Ep 9

It’s the people that help drive your business. Today, Leila (@LeilaHormozi) dives into customer retention and the five things you can do to break through this barrier and take your business from wherever it's today to 10 million and above.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(3:11) - How do we define customer success?

(9:27) - 1st way to retain a customer: track, measure, and share ROI to the customer

(10:11) - 2nd way: make sure that the pre and post-sale experience match

(11:46) - 3rd way: shorten the time to value.

(14:50) - 4th way: embody the principle that you never stop onboarding

(16:46) - 5th way: always fill in the product gaps

Follow Leila Hormozi’s Socials:

LinkedIn | Instagram | YouTube | Twitter | Acquisition

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Helping Small Business Owners Navigate Their Biggest Problems | Ep 254

Helping Small Business Owners Navigate Their Biggest Problems | Ep 254

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

20 Maalis 21min

My POWER Framework For Taking Control Of Your Time | Ep 253

My POWER Framework For Taking Control Of Your Time | Ep 253

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

18 Maalis 19min

Belief In Yourself Is Nonnegotiable | Ep 252

Belief In Yourself Is Nonnegotiable | Ep 252

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

14 Maalis 21min

You're Responsible For The Skill On Your Team (But Not The Will) | Ep 251

You're Responsible For The Skill On Your Team (But Not The Will) | Ep 251

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

12 Maalis 39min

The Difference Between Pain and Suffering | Ep 250

The Difference Between Pain and Suffering | Ep 250

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Want to scale your business? Click here. Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

10 Maalis 21min

Advice For Choosing A Life Partner | Ep 249

Advice For Choosing A Life Partner | Ep 249

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

8 Maalis 9min

The 3-Step Decision Making Framework I Teach My Team | Ep 248

The 3-Step Decision Making Framework I Teach My Team | Ep 248

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

6 Maalis 17min

The 5 Responsibilities Of A CEO | Ep 247

The 5 Responsibilities Of A CEO | Ep 247

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

3 Maalis 27min

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