Strategies for Building an Exceptional Workplace Culture and Customer Experience

Strategies for Building an Exceptional Workplace Culture and Customer Experience

Joey Coleman is the founder and Chief Experience Composer of Design Symphony – a customer and employee experience branding firm that assists corporations, non-profits, and small businesses in creating breathtaking interactions for the people they serve. He is also an award-winning speaker at both national and international conferences and is the author of the Wall Street Journal bestseller "Never Lose a Customer Again" and the recently released "Never Lose an Employee Again."

In this episode, we talked about employee retention & appreciation, customer experiences, engagement strategies…

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