Operational Resilience in the Wake of the CrowdStrike Outage: Insights from PagerDuty's VP EMEA
Tech Talks23 Loka 2024

Operational Resilience in the Wake of the CrowdStrike Outage: Insights from PagerDuty's VP EMEA

In this episode, David sits down with Eduardo Crespo, VP EMEA at PagerDuty, to discuss the critical importance of operational resilience in the aftermath of the CrowdStrike outage that impacted thousands of companies worldwide.

Eduardo provides insights from the frontlines, sharing his perspective on how this "black swan" event exposed the fragility of interconnected systems and the economic impacts outages can have on businesses. He dives into the varying levels of operational maturity across organizations and the urgency for companies to prioritize resilience, automation, and robust incident management practices.

The conversation also explores the evolving role of the board and C-suite in driving these initiatives, the push from regulations like DORA, and the balance between investing in cutting-edge technologies like generative AI while ensuring a strong operational foundation.

Eduardo draws from his diverse background in finance, consulting, and technology to offer a unique lens on the challenges and opportunities businesses face in an increasingly complex digital landscape. Don't miss this timely discussion on a topic that should be top of mind for every technology leader.


Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at www.nashsquared.com

The music on Tech Talks is created by London artist Lemzi: www.lemzi.com

Jaksot(848)

The Truth About AI Strategy: Why Boardroom Disagreement Guarantees Failure

The Truth About AI Strategy: Why Boardroom Disagreement Guarantees Failure

Many traditional enterprises mistakenly believe that simply adopting cloud tools internally means they have a working AI strategy. In reality, true AI readiness requires breaking down entrenched data ...

23 Helmi 30min

The Assumption That Broke COVID Testing (And Why We Need Synthetic Humans)

The Assumption That Broke COVID Testing (And Why We Need Synthetic Humans)

When the UK government rolled out COVID home testing, experts assumed 70-80% of people would return the kits. The reality? Only 30% did. So why do leaders consistently misjudge their audiences? David ...

20 Helmi 33min

Why We Cloned Our Dad’s Receptionist: The Story Behind Linda AI

Why We Cloned Our Dad’s Receptionist: The Story Behind Linda AI

From Goldman Sachs traders to health-tech founders, sisters India and Portia O’Connor are proving that in the age of AI, specificity is everything. They explain why generalist models fail in complex w...

18 Helmi 35min

 The Horizontal Specialist: How to Escape the Vertical Career Ladder

The Horizontal Specialist: How to Escape the Vertical Career Ladder

We are taught to be vertical specialists: stay in your lane, climb the ladder, and fit into a box. But Casey Woo, founder of the Operators Guild, argues that in high-growth tech, the "lane" is actuall...

16 Helmi 38min

Agentic AI: What Happens When The Tools Stop Asking For Permission?

Agentic AI: What Happens When The Tools Stop Asking For Permission?

We’ve accepted AI as a copilot, but Channing Ferrer (Chief Revenue Officer and CEO of the Americas at Brevo) argues we are rapidly approaching the era where software executes entire workflows without ...

13 Helmi 30min

In The Middle Of The Ozempic Gold Rush Habitual Refused the “Easy” Revenue: We Find Out Why

In The Middle Of The Ozempic Gold Rush Habitual Refused the “Easy” Revenue: We Find Out Why

GLP-1 medications like Ozempic and Mounjaro have changed the world, but they aren't a silver bullet. Napala Pratini, co-founder of Habitual, joins David to discuss the “hard stuff” behind the hype: be...

11 Helmi 32min

Beth Paretta Shares The Next Step in Formula E's Silent Revolution

Beth Paretta Shares The Next Step in Formula E's Silent Revolution

The "silent" revolution is getting louder, and faster. Beth Paretta, VP of Sporting at Formula E, joins David Savage to reveal the Gen 4 car. A monster hitting 0-60 in 1.8 seconds. We explore why the ...

9 Helmi 32min

Subscription Fatigue Shouldn't Be Part of Your Fitness Journey

Subscription Fatigue Shouldn't Be Part of Your Fitness Journey

Matt Austin and Ryan Lovelock left the Bank of England to solve a modern problem: subscription fatigue. In this episode, the SPORTL co-founders reveal why they are betting on a "no ties" pay-as-you-go...

6 Helmi 31min