Enhancing User Experience in Government Services - Carmine Mastrantone - Episode 111

Enhancing User Experience in Government Services - Carmine Mastrantone - Episode 111

In an insightful interview with Charlie Hamer, co-founder of the Public Sector Network, design research leader Carmine Mastrantone discusses actionable methods for creating citizen-centric solutions that can greatly enhance service delivery.

Carmine Mastrantone, Design research Leader & Mentor.

For more great insights head to www.PublicSectorNetwork.co

Jaksot(100)

Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services - Robert (Bob) Osmond -  Episode 149

Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services - Robert (Bob) Osmond - Episode 149

Virginia is leading the charge in digital transformation—leveraging AI and emerging technologies to streamline government operations, tackle complex data challenges, and improve public service deliver...

8 Syys 202518min

Trends in Cybercrime with NSW Police - Matthew Craft - Episode 148

Trends in Cybercrime with NSW Police - Matthew Craft - Episode 148

In this episode, Matthew Craft, Detective Superintendent, NSW Police Force examines the evolving landscape of cybercrime in 2025—what's changed, what's emerging, and what organisations need to know to...

31 Elo 202519min

Data Discipline Is The Foundation of Government Innovation - Josh Wagner - Episode 147

Data Discipline Is The Foundation of Government Innovation - Josh Wagner - Episode 147

In this episode of Public Sector Podcast, we are joined by Josh Wagner, Arizona's State Chief Data and Analytics Officer, as Arizona drives forward with data modernization, AI governance and cross age...

24 Elo 202519min

From Legacy Systems to AI Enabled Technology | Victorian Public Sector's Technology Transformation Journey - Emily Mailes -  Episode 146

From Legacy Systems to AI Enabled Technology | Victorian Public Sector's Technology Transformation Journey - Emily Mailes - Episode 146

In this episode, Emily Mailes, Chief eHealth Strategy Officer at the Victorian Department of Health, joins us for a fireside chat on navigating digital transformation in healthcare. She shares how Vic...

17 Elo 202517min

Conversations with City CIOs & CITOs - Jan Bradley & Scot Barker -  Episode 145

Conversations with City CIOs & CITOs - Jan Bradley & Scot Barker - Episode 145

In this episode, we sit down with two visionary leaders driving innovation in municipal government: Jan Bradley, Chief Information Technology Officer (CITO) of Calgary, and Scot Barker, Chief Innovati...

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How to be Agile in Government Procurement: The Test and Buy Innovation - Mark Lenzner - Episode 144

How to be Agile in Government Procurement: The Test and Buy Innovation - Mark Lenzner - Episode 144

This episode features Mark Lenzner, Executive Director, ICT / Digital Sourcing, Digital.NSW, NSW Department of Customer Service, who explores how the Test and Buy Innovation model is transforming publ...

3 Elo 202521min

Customer-Obsessed Cyber Security - Joshua McKenzie - Epsode 143

Customer-Obsessed Cyber Security - Joshua McKenzie - Epsode 143

In this episode, we hear from Joshua McKenzie, Manager, Cyber Governance, Risk and Assurance, Parliament of NSW who explores how government service providers can strike the right balance between compl...

28 Heinä 202515min

OPOR by Design: Building Resilient and Trusted Health Systems - Jamey Martell -  Episode 142

OPOR by Design: Building Resilient and Trusted Health Systems - Jamey Martell - Episode 142

In our latest episode, Jamey Martell, Senior Director, One Person One Record, Nova Scotia Health Authority, Dr. Julie Maranda, Chief Medical Information Officer, One Person One Record, Nova Scotia Hea...

21 Heinä 202519min

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