20VC: Why SaaS is Dead | Why AI First Companies Will Win | We are in the Middle of a Cold War for AI Talent | Why Europe is F******* and We Need to Stop Whining with Daniel Khachab, Co-Founder @ Choco

Frank Fillman is CRO/Country Leader Australia for Salesforce where he is responsible for responsible for the overall strategy, execution, success, and growth of the $1B+ Australian market across all industries. Prior to Salesforce, Frank was SVP/GM @ Tableau where he was responsible for the strategy, execution, and growth of Tableau's Top Accounts. Over the last 10 years at Salesforce, Frank's accomplishments include $500M+ new revenue closed in 5 years and $1B+ revenue managed. As a result, Frank has been awarded #1 Sales VP of the Year, North America, 3 times! Huge thanks to Zhenya Loginov @ Miro for the intro to Frank today. In Today's Episode with Frank Fillman We Discuss: 1.) From Selling Kitchen Utensils to Leading $1BN Revenue Line for Salesforce: How did Frank first make his way into the world of sales selling kitchen utensils? Why does Frank believe, "how you handle tragedy defines you"? How did it define him? What does Frank know now that he wishes he had known when he started in sales? 2.) Build and Execute the Sales Playbook: How does Frank define what a "sales playbook" is today? What is it not? Literally, what are the first steps to building a sales playbook? Is it the founder who does it? What does a good playbook have? What does a bad playbook have? What makes the best? What tools should founders and sales leaders use to create their playbook? 3.) Enterprise Deal Dynamics 101: Why does Frank believe that you should never start with the price or "send over numbers"? How can enterprise sellers create urgency in a deal cycle? What works? What does not work? How does Frank advise sales teams on the use of discounting? How open should reps be in communicating the win for them as well as the win for the customer of closing a deal? 4.) Building the Bench: How does Frank structure the hiring process for all new sales reps? Why does Frank believe that all sales leaders want to be super reps? How does Frank rank high potential vs high experience when hiring reps? What matters more; the exec have experience in the sector you are selling into or the deal size? What are the single biggest mistakes founders and leaders make when hiring sales? 5.) Setting Quota and Deal Reviews: How does Frank advise founders on setting quotas? Why does Q1 set the tone for the year? How does Frank conduct deal reviews? How often? With who? What is the agenda? What is the one question that Frank always asks when a rep says, "the client told us it was not a priority and so it slipped into next quarter"? How does Frank advise founders and sales leaders on multi-threading large enterprise accounts? Items Mentioned in Today's Episode: Frank's Most Recent Book: The Go-Giver: A Little Story About a Powerful Business Idea

22 Maalis 202352min

Bill Ackman is the CEO of Pershing Square Capital Management, L.P., an SEC-registered investment adviser founded in 2003. Pershing Square is a concentrated research-intensive fundamental value investor in long and occasionally short investments in the public markets. Bill is also a member of the board of Universal Music Group N.V. He serves as a member of the Investor Advisory Committee on Financial Markets for the Federal Reserve Bank of New York, and a member of the Board of Dean's Advisors of the Harvard Business School. Prior to forming Pershing Square, Mr. Ackman co-founded Gotham Partners Management Co., LLC. In Today's Episode with Bill Ackman We Discuss: 1.) From HBS to Starting Your First Fund: How did Bill go from HBS to raising his first fund in Gotham Partners? How was that first fundraise? From 100 meetings, what worked? What did not work? What were the core fundraising lessons? What did Bill learn about great partnerships from his time with David building Gotham? 2.) Bill Ackman: A Winner's Mindset: How To Deal with the Highs and Lows: On reflection, what have been the most challenging times for Bill professionally? What does he say to himself when he is going through the hardest times? What is his mind talk? When the war is lost and it is time for learning, how does Bill reflect and learn from losses? Bill has previously described himself as "the most persistent man in America". How does Bill know when enough is enough, he was wrong and it is time to change his approach? 3.) Bill Ackman: SVB + Bank Runs and The Future of our Financial System: Why does Bill believe that the depositor guarantees for SVB and Signature Bank have created a "Three Tier Banking System"? What are those three tiers? Why does Bill believe that SVB is now the safest place to deposit your money? Why is First Republic Bank and SVB very different in terms of their exposure? What can be done to prevent further bank runs? What should the Fed be doing? Why are they not doing it? What would Bill do if he was in charge of the Fed? Why does Bill believe the current levels of FDIC insurance are insufficient and outdated? What should be used in their place? 4.) Bill Ackman: The World Around Us & Potential Politician Why does Bill want Jamie Dimon to run for President? If it is Trump vs Biden, who wins? Why does Bill believe Biden's tax policies destroy the US economy? What should we have instead? Why does Bill believe we should give every newborn baby $6,500 and invest it for them when born? What are Bill's 10-Year Long's and 10-Year Shorts? Why them? Would Bill ever run for politics? When is the right time?

20 Maalis 202353min

Ophelia Brown is the Founder of Blossom Capital, one of Europe's newest but leading early-stage venture firms. Ophelia and the Blossom team have invested in stand-outs including Checkout, Duffel, Tines, and Moonpay. Prior to Blossom, Ophelia was a GP at LocalGlobe and a Principal at Index Ventures where her investments included Robinhood and Typeform. In Today's Episode with Ophelia Brown We Discuss: 1.) From Restaurant-Owning DJ to Leading European VC: How Ophelia made her way into the world of venture and came to found Blossom? What does Ophelia know now that she wishes she had known when she entered venture? What does Ophelia feel she is running away from? 2.) Venture Capital: The Market: Why does Ophelia believe the best venture firms focus either by stage/theme/geography? Why does Ophelia believe that marketing in venture has no substance? How can founders determine between what is real and what is false? Why does Ophelia believe that growth investors have ruined the venture market? When does Ophelia believe VCs will realise that FOMO investing is not a good strategy? 3.) Ophelia Brown: The Investor and Fund Manager: What has been Ophelia's biggest investing mistake? How did it change her mindset and approach? In a world where everyone does seed investing, why does Ophelia not? How was raising the first Blossom fund? What were some of her biggest lessons? Why does Ophelia believe that follow-on investing can damage returns? How does Ophelia reflect on her own relationship to price? When has she paid up and it worked? When has she paid up and it not worked? Does Ophelia think it is fair that many find her curt and abrasive to work with? 4.) Europe: Is Now Really The Right Time? What would Ophelia like to see change in the way European VCs act? If Ophelia could invest in one seed firm, one Series A firm and one growth firm in Europe, what would they be? Why? What are 1-2 of the biggest barriers Europe must overcome in the next 5 years?

17 Maalis 202352min

Adam Grenier is an OG of the growth world. His first role in growth, was none other than Uber where he was Head of Growth Marketing and Innovation building the global marketing growth infrastructure and team from the ground up. He then enjoyed successful spells at Lambda School and Masterclass as VP Growth and VP of Marketing, respectively. If that was not enough, Adam is also a prolific angel having made investments in Superhuman, Table22, and FitXR to name a few. In Today's Episode with Adam Grenier We Discuss: 1.) Entry into the World of Growth with Uber: How did Adam make his way into the world of growth with Uber and Ed Baker? What are the single biggest takeaways from his time at Uber, Lambda and Masterclass? What does Adam know now that he wishes he had known when he started in growth? 2.) Growth: What it is? Why You Do Not Need a Team for it? How does Adam define the term "growth" today? What is the role of "Head of Growth"? Why does Adam believe that you do not need a growth team? How can leaders infuse growth principles, mindsets and metrics into existing teams? WHat are the single biggest mistakes founders make when thinking about growth? 3.) Hiring Growth Mindsets: How to Ask the Right Question: What are the clearest signs to Adam that someone has a growth mindset? What are the right questions to ask to see how they think? How does Adam use tests and case studies to determine the growth mindset of a person? What did Uber teach Adam about the best practices to hire for growth? 4.) Uber: Scaling a Monster and Spending $1BN on Ads: What are some of Adam's biggest lessons from spending $1BN on advertising at Uber? Why at anytime were there 200 people paying for ads with their personal credit cards? Why does Adam believe China was "the wild-west"? How did all of their competitors in China have Uber data? How do growth mechanics, channels and disciplines compare between US vs China?

15 Maalis 202354min

Jackie Reses is the CEO of Lead Bank and previous Exec Chair of Square Financial Services and Head of Lending and Banking. One of only people to have started a bank as a de no; Only tech company to get approved for a de novo. Chair Economic Advisory Council of SF Federal Reserve. Kris Dickson is the CFO of Lead Bank and previously the CAO / CFO of post-BK Lehman Brothers parent co-estate for 10 years. Lehman Holdco estate has liquidated and distributed $129 billion to unsecured creditors through the end of 2022. In Today's Episode on SVB We Discuss: What Happened? How and why did SVB fail so fast? Was it the result of systemic problems or a series of management mistakes? What role did VCs play in the downfall of SVB? What role did social media and online banking play in the failing of SVB? What Now? What happens now? Will depositors have their deposits guaranteed? Will there be a buyer for SVB? Who is the most likely? Should founders be worried about moving their money to neo-banks? Should founders in any circumstances transfer money to their personal accounts? What is the best and worst outcome?

12 Maalis 202337min

Amjad Masad is the Founder and CEO @ Replit, whose mission is to bring the next billion software creators online. With Replit, Amjad has raised over $100M from the likes of Peter Thiel, a16z, Coatue and Addition, to name a few. Before founding Replit, Amjad was a tech lead on the JavaScript infrastructure team at Facebook. Before Facebook, Amjad was #1 employee at Codecademy. In Today's Episode with Amjad Masad We Discuss: 1.) From Troublemaker Child in Iran to Silicon Valley Founder: How did Amjad make his way into the world of tech and Silicon Valley having grown up as a misbehaving child in Iran? In what ways did Amjad show early signs of exceptionalism? Why does he always look for this in people he is hiring for Replit? What does Amjad know now that he wishes he had known when he started Replit? 2.) The Future: A New World with AI at the Centre: Why does Amjad believe we will see thousands of billionaires created from the innovation in AI? Why does Amjad believe AI will lead to 100 more Elon Musks? If Amjad were CEO of Facebook, what would he do? Why and how do they have to invest in AI? Will TikTok be banned in the US? How will this be resolved? Why does Amjad believe that 300 people control the future of AI? Is that not concerning? 3.) The Future of Society, Employment and Wages: Why does Amjad believe in 10 years, 1 engineer will be able to do what 100 do today? What will happen to the real wages of engineers? How does Amjad see the inclusion of universal basic income in the future? Is Amjad concerned about societal and civil unrest with wealth disparity widening further? 4.) Building the Replit Army: Why does Amjad believe that so many in tech have gotten too soft in the last few years? Why does Amjad release a "Why You Should Not Join Replit" page and share it with all candidates? How can a founder know if they have good company values or not? Why does Amjad feel we need a spiritual reform in company building? Why are startups and religion the same?

10 Maalis 202345min

Glen Coates is the VP of Product @ Shopify, leading the development of Shopify's core commerce platform. He also oversees the core developer platform and Shopify's partner ecosystem, which includes over 10,000 publicly available apps in the Shopify App Store. Originally a CompSci grad, Glen moved from Sydney to San Diego in 2008 to run US distribution and e-commerce for an Australian eco-products company. In 2010, he attended Columbia Business School for one whole day before quitting to start Handshake, a SaaS B2B e-commerce platform. Glen joined Shopify in May 2019 when the company acquired Handshake. Glen has been in the Vice President role since October 2020. In Today's Episode with Glen Coates We Discuss: 1. From Game Developer in Sydney to Running E-Commerce Warehouse in NYC: How Glen made his way into the world of product and e-commerce having started life as a game developer? Why does Glen believe that the best founders and product people often have their roots in gaming? What does Glen know now that he wishes he had known when he joined Shopify? 2. The Art of Product and Product Management: Is product more an art or a science? If you had to put a number on it, what would it be? What is "product management"? Why can it not be reduced to frameworks? What are "product principles"? How do Shopify use them? How should product teams set them? What makes the very best PMs today? What are the commonalities in them? What is the sign of a poor PM? What would Glen most like to change about the world of PMs? 3. The Art of Product Marketing: What does Glen believe is the true art of product marketing? How did a CEO group teach Glen how to tell truly great stories? How can one tell great stories when you have to cater to multiple different customers/personas? How does Glen evaluate the current state of Shopify's product marketing? 4. Shopify and The Future of Shopify: Why does Glen think it is important for Shopify to have a tops down decision-making process for product strategy? What does Glen believe is the #1 reason why Shopify is such a large and successful company? What is the single hardest element of Glen's role today? How does Glen believe that Shopify will be larger than Amazon in 5-10 years time?

8 Maalis 202350min

Alex Schultz is the Chief Marketing Officer and VP of Analytics for Meta (formerly Facebook), leading Marketing, Analytics, and Internationalization. Previously, Mark Zuckerberg stood up and said, "Facebook would not be a BN user company without Alex". At Meta, Alex has pioneered the integration of product and direct response marketing at Meta and helped launch many of the company's most impactful products and initiatives. Alex is gay and is the executive sponsor of Facebook's LGBTQ+ Employee Resource Group. In Today's Episode with Alex Schultz We Discuss: 1. From Paper Planes to CMO of Facebook: How Alex started his career in the world of paper planes and how that led to his getting a role at an early eBay? What are 1-2 of his biggest lessons from eBay? How did the role at Facebook come about in 2008? Why did he decide to join the early Facebook? What does Alex know now that he wishes he had known when he started his time at Facebook? 2. The Secret to Scaling to 1 Billion Users: Mark Zuckerberg has said that "Facebook would not be a billion-user company without Alex". So what does Alex believe are the 1-2 biggest needle movers in FB scaling to 1 billion users? Why does Alex believe that the best leaders are patiently right? How can management be direct and effective but also show they care and be kind? What have been some of Alex's biggest lessons on people management across different phases of the company? 3. Crucible Moments in Facebook History: Facebook Messenger Split: What was the decision-making process behind splitting Messenger from the core Facebook App? What did they do right and well in the split? What mistakes were made? Rebrand to Meta: Why did Facebook decide it was right to rebrand to Meta? Has the rebrand gone well? How does Alex define success with the rebrand? Reels vs TikTok vs SNAP: Does Alex believe we are moving away from the social graph and moving to content discovery only? How does Alex feel Reels is doing in the race against TikTok? What have they done well? Why does Alex believe SNAP hasn't innovated in the way people think and copied Kakao in cases? What is the key to turning Reels into a monetization machine for Facebook? 4. Alex Schultz: The Person and Leader: How was the coming out process for Alex in the tech community? How did his parents respond to the news? What does Alex mean when he says, "everyone has to mourn their own version of your future self"? Why when he moved to the states was Alex advised to go back in the closet? Does Alex feel we have a long way to go in equalizing the playing field both for homosexuality and trans-gender participation?

6 Maalis 202349min