How to Be Awesome at Your Job22 Huhti 2024

955: Mastering Emotion and Conversation Like a Top Hostage Negotiator with Scott Walker

Former hostage negotiator Scott Walker shares powerful principles for masterful dialogue when the stakes are high.

— YOU’LL LEARN —

1) The number one skill of master negotiators

2) Two tricks to help prepare you for any conversation

3) How MORE PIES help build rapport

Subscribe or visit AwesomeAtYourJob.com/ep955 for clickable versions of the links below.

— ABOUT SCOTT —

Scott Walker is one of the world's most experienced kidnap-for-ransom negotiators. He has helped resolve more than three hundred cases and other crises, such as piracy and cyber-extortion attacks. He spent sixteen years as a Scotland Yard detective engaged in covert, counterterrorist, and kidnapping operations. He left the police in 2015 to support organizations, government departments, and private individuals in securing the release of hostages. He now delivers negotiation workshops to organizations all over the world and is sought after as a keynote speaker. His first book, Order Out of Chaos, is out now and is a Sunday Times bestseller.

• Book: "Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion"

• Website: ScottWalkerBooks.co.uk

— RESOURCES MENTIONED IN THE SHOW —

• Book: "I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships" by Michael Sorensen

• Book: "Never Split the Difference: Negotiating As If Your Life Depended On It" by Chriss Voss and Tahl Raz

• Book: "Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)" by Marshall Rosenberg and Deepak Chopra

• Past episode: 311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss

• Past episode: 693: Building Better Relationships through Validation with Michael Sorensen

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(1210)

1182: Connecting More Powerfully in an AI-Driven World with Gina London

Gina London discusses how to hone in on your presence and purpose to distinguish your communication. — YOU’LL LEARN — 1) The one communication skill AI still can’t replace or replicate 2) How to train...

21 Syys 43min

1181: Finding the Hidden Networks that Multiply Opportunities with Ethel Mickey

Ethel Mickey reveals how the everyday relationships we foster, both in and out of work, shape who gets ahead.— YOU’LL LEARN — 1) Why networking by the books leads to nowhere 2) Why certain “time-wasti...

17 Syys 37min

1180: How to Communicate Like a Pro in the Age of AI with Matt Abrahams

Matt Abrahams explains the pitfalls of outsourcing your communication to AI—and how you can use it to enhance your communication instead.— YOU’LL LEARN — 1) Why polish is no longer an advantage—and wh...

14 Syys 38min

1179: Dr. Martin Seligman on How Agency Propels Flourishing

The father of positive psychology, Dr. Martin Seligman, discusses how to harness the hidden engine of human progress: agency. — YOU’LL LEARN — 1) The key concept that determines whether we give up2) T...

10 Syys 36min

1178: How to Stand Out and Get Hired in the AI-Powered Job Market with Emily Durham

Emily Durham reveals the smarter approach to job-hunting.— YOU’LL LEARN — 1) Why “medium is more” when it comes to networking 2) The keys to opening the door for opportunities3) Why AI-generated resum...

3 Syys 36min

8th Year - 925: How to Stop People-Pleasing and Feeling Guilty with Dr. Aziz Gazipura

Dr. Aziz Gazipura explains the dangers of people-pleasing tendencies and shares actionable steps for overcoming it. — YOU’LL LEARN — 1) The massive costs of being a people-pleaser2) How to not feel gu...

31 Elo 43min

1177: The Seven Shifts Needed to Drive Results and Create Connection with Dr. Michelle Johnston

Dr. Michelle Johnston reveals the powerful shifts that help leaders reengage their teams.— YOU’LL LEARN — 1) How to become the leader people want to follow2) The two words to cut from your vocabulary3...

27 Elo 31min

1176: How to Stay Effective Amidst Chaos with Melissa Swift

Melissa Swift shares strategies for navigating the chaos of the modern workplace more effectively. — YOU’LL LEARN — 1) The four trends making work feel more intense and chaotic 2) How to hone in on w...

24 Elo 40min