GovComms: The Future of Government Communication8 Heinä 2022

EP# 132 Digital Literacy across our Population

This week we are joined by CEO of the Digital Skills Network (DSO), Patrick Kidd.

Patrick and host, CEO and Founder of contentgroup, David Pembroke, discuss the importance of developing digital skills. The pair first begin by addressing what digital skills are, how to upskill your employees in digital skills and how companies can make better use of their employees digital skills.

"A classic example is core part of this is almost like it's language and awareness. We tend to find that lots of people are automatically not enamoured by the idea of a digital career, not enamoured by the idea of accruing digital skills, and that's so often because of the language that we use which is impenetrable and tends to talk technology that nobody really understands. So, how do we actually move away from using this complex language to talking really simple language?" - Patrick Kidd

David and Patrick continue to discuss how government should be thinking about this skill acquisition. Patrick explains that "there has to be a sort of a tacit recognition of the fact that no matter what job you're doing, the job itself isn't necessarily changing, but the way that the job is being done is changing". According to Patrick, without the full support of leadership, employees may not be able to develop their digital skills as quickly.

Discussed in this episode:

How government can aid the development of digital skills
Why developing digital skills can improve efficiency
What core skills underpin successful interactions with systems

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