Bonus Episode: Winning Customers On Quality With United Airlines CEO Scott Kirby
Airline Weekly Lounge20 Marras 2021

Bonus Episode: Winning Customers On Quality With United Airlines CEO Scott Kirby

"We will win customers on quality,” Kirby said at the Skift Aviation Forumon November 17, 2021. And he had plenty of examples quality improvements to cite: The addition of premium-heavy “high-J” Boeing 767-300ERs that fly to Europe, the Bombardier CRJ-550 that met pilot contract rules while bringing a dual-class product to smaller cities, and a return of in-seat entertainment screens to its domestic mainline narrow-body fleet to name a few. And, while further out, United is investing in new spaces in Denver and Newark, and possibly in Washington, D.C. Listen now for the full interview with Skift contributor Brian Sumers. Read more coverage of the airlines industry at skift.com/airlines

Jaksot(422)

Airline Weekly Lounge Episode 80: Dismay at Cathay Pacific

Airline Weekly Lounge Episode 80: Dismay at Cathay Pacific

Cathay Pacific has seen all its oxygen sucked out of the room by the hyper growth of the Chinese carriers. Is there anything to be done? Sometimes waiting is the best option. Australia has two major a...

5 Syys 201735min

Airline Weekly Lounge Episode 79: Turkish Airlines' Turnaround

Airline Weekly Lounge Episode 79: Turkish Airlines' Turnaround

After losing $300m in 2016 as a result of some horrific exposure to terrorism and political tumult, things are looking up for Turkish Airlines. In its second quarter, the airline posted a 5% operating...

15 Elo 201731min

Airline Weekly Lounge Episode 78: The United Weigh

Airline Weekly Lounge Episode 78: The United Weigh

United is still trailing its peers, but can it catch up? That’s the question we weigh first in this episode. In the second quarter, American Airlines bested United with a 16% operating margin versus U...

1 Elo 201747min

Airline Weekly Lounge Episode 77: Another Win for Delta

Airline Weekly Lounge Episode 77: Another Win for Delta

The airline is on such a roll that not even a grouchy demagogue can stop Delta. The Atlanta-based carrier posted a better second quarter than it did last year, and it leaves Delta with at least a slim...

18 Heinä 201743min

Airline Weekly Lounge Episode 76: Six Months in 30 Minutes

Airline Weekly Lounge Episode 76: Six Months in 30 Minutes

Terror attacks… a blockade… Alitalia… The first half of 2017 has been interesting—even against the airline industry’s high standard in that department. In just a 30-minute episode we attempt to unpack...

4 Heinä 201733min

Airline Weekly Lounge Episode 75: Qatar Airways' Lessons

Airline Weekly Lounge Episode 75: Qatar Airways' Lessons

So this is happening: A major international airline faces a blockade. We admit it—this is a new one for us, with little to no history as a guide. Nonetheless, Qatar Airways faces a travel and trade em...

20 Kesä 201730min

Airline Weekly Lounge Episode 74: Fueling Success

Airline Weekly Lounge Episode 74: Fueling Success

Ryanair was one of just three individual airlines in Europe to post an operating profit in the first quarter. The success came not only by way of the airline’s juggernaut of a business model, but also...

6 Kesä 201732min

Airline Weekly Lounge Episode 73: Southern Comfort

Airline Weekly Lounge Episode 73: Southern Comfort

Having just weathered a once-in-a-generation economic crisis, the airlines of South America just enjoyed a smooth first quarter. All the major South American airlines profited, and some even posted ma...

24 Touko 201729min

Suosittua kategoriassa Politiikka ja uutiset

uutiscast
aikalisa
ootsa-kuullut-tasta-2
politiikan-puskaradio
rss-ootsa-kuullut-tasta
tervo-halme
rss-vaalirankkurit-podcast
rss-pinnalla
otetaan-yhdet
rss-podme-livebox
rss-asiastudio
the-ulkopolitist
et-sa-noin-voi-sanoo-esittaa
rss-tasta-on-kyse-ivan-puopolo-verkkouutiset
aihe
linda-maria
rss-pallo-keskelle-2
rss-polikulaari-pitka-kiekko-ja-muut-ts-podcastit
rss-50100-podcast
rss-girls-finish-f1rst