Ep 8: Customer Journey Mastery with Lindsay Lane

Tyler Lessard discussed the importance of authenticity in marketing and the role of customer stories. He emphasized the need for individuals to create and share videos, and how AI can enhance authenti...

22 Helmi 202443min

Join us in uncovering the innovative strategies behind CS Toolkit, a game-changing tool in the customer success landscape, as shared by its founders, Stephen Smith and Brendan McDonald. Dive into our ...

29 Tammi 202430min

In this conversation, Derek Vollebregt, VP of Customer Success at iLobby, shares his background and journey into customer success. Takeaways Create meaningful moments that matter in customer relat...

29 Tammi 202442min

Elizabeth unpacks her journey from Salesforce to leading Go-to-Market Advisors in this enlightening conversation, blending insights with experience. Key takeaways include: 🌐 The unique perspectiv...

11 Joulu 20231min

Join us in our latest CS In Focus podcast episode featuring Elizabeth Italiano, a beacon in Customer Success and Go-to-Market strategies. Elizabeth unpacks her journey from Salesforce to leading Go-to...

11 Joulu 202352min

Tune in to our latest episode of CS In Focus, where we unravel the story behind CS Toolkit with its creators, Stephen and Brendan. From a casual tennis match to pioneering a tool changing the game in...

20 Marras 202356s

Marta Montero, leading customer success for Gatekeeper in North America and APAC, shares her journey from archaeology to tech. With 10 years in customer success, she highlights the industry’s evolutio...

20 Marras 202319min