Mastering Challenging Conversations with Colleen Byers, JD, MBA

Mastering Challenging Conversations with Colleen Byers, JD, MBA

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Colleen Byers, Mediator & Negotiation Strategist, discusses the importance of facilitating difficult conversations to keep good relationships both at work and at home. Follow Colleen on LinkedIn https://www.linkedin.com/in/colleenbyersconflictresolution/ byersmediation.com https://www.byersmediation.com/ Colleen references the phrase, "Why shouldn't they agree with us" which she first heard from Michael Reddington, who is a frequent guest on this podcast. To learn more about Michael Reddington's work, you can go to the episodes where he was a guest, which are the following: The Disciplined Listening Method With Michael Reddington https://podcasts.apple.com/lb/podcast/the-disciplined-listening-method-with-michael-reddington/id1101679010?i=1000556393229 Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

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They’re Not Difficult — You’re Just Not Reading Them Right (Yet)

They’re Not Difficult — You’re Just Not Reading Them Right (Yet)

You don’t have a “difficult people” problem — you have a perception problem. Most of the tension you feel with others doesn’t come from who they are — it comes from how you’re reading them. In this ma...

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You’re Not Bad at Negotiating — You’re Just Missing the Moment

You’re Not Bad at Negotiating — You’re Just Missing the Moment

Most people think they’re bad at negotiating. The truth? They’re just not noticing when the negotiation begins. In this episode, professor and global negotiation expert Suzanne de Janasz joins Kwame ...

12 Kesä 202537min

Your Body Speaks First—Make It Count

Your Body Speaks First—Make It Count

They read you before they hear you. In this episode, Dr. David Matsumoto—renowned psychologist, judo black belt, and expert in nonverbal behavior—reveals how your body language shapes every negotiatio...

11 Kesä 202532min

Why Tough Leaders Fail — And What Robert Irvine Learned Too Late

Why Tough Leaders Fail — And What Robert Irvine Learned Too Late

In this episode, world-renowned chef and entrepreneur Robert Irvine reveals the turning point that changed his leadership forever.  He built his empire through grit and command — but it wasn’t unti...

10 Kesä 202557min

This Is Why People Trust You (Or Don’t) — Backed by Real Stories

This Is Why People Trust You (Or Don’t) — Backed by Real Stories

People don’t trust who you are—they trust what they feel around you. In this powerful episode, Kwame Christian sits down with Shawn Anthony—entrepreneur, talent manager, and host of School’s Over… ...

9 Kesä 202530min

The Real Way to Stand Out — No Shouting Required

The Real Way to Stand Out — No Shouting Required

If self-promotion makes you cringe, you're not alone In this episode, Emmy-winning journalist turned communications coach Jessica Chen shares a new, smarter way to stand out at work — especially if...

8 Kesä 202530min

How to Give Feedback Without Triggering Defensiveness — Backed by Science

How to Give Feedback Without Triggering Defensiveness — Backed by Science

Most feedback fails not because it’s wrong — but because it triggers defensiveness. ⁠Buy the book Let's Talk: Make Effective Feedback Your Superpower by Therese Huston⁠ In this episode, cognitiv...

7 Kesä 202534min

How to Persuade Without Pressure — The Magic Question That Changes Everything

How to Persuade Without Pressure — The Magic Question That Changes Everything

You don’t need pressure to persuade — you need the right question. In this episode, Yale professor and bestselling author Zoe Chance joins Kwame Christian to share the most practical, science-backe...

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