People Analytics20 Syys 2023

From Music Major to Passionate HR Professional: Randy Cazarez’s Transformation

In this episode, Randy Cazarez, HR Director at Panhandle Community Services, shares his journey from a music major to a passionate HR professional. He discusses the pivotal role of a college professor in guiding him toward HR and the rewarding moments in his job. Additionally, Randy provides insights on handling difficult situations in HR and emphasizes the need for HR professionals to assert themselves confidently, understand the business holistically, and demonstrate their worth at the executive table.

Randy Cazarez brings over a decade of experience in the field of Human Resources, with roles ranging from Human Resource Assistant to his current position as Human Resources Director at Panhandle Community Services. His expertise encompasses recruitment, employee orientation, benefits administration, and HR management, making him a valuable contributor to the organizations he serves. Randy's educational background in Human Resource Management and Services from West Texas A&M University further enhances his ability to excel in this dynamic field. Here are a few of the topics we’ll discuss in this episode of People Analytics.

Randy emphasizes the importance of effective communication and creating a supportive work environment in order to retain valuable employees.
Observing behavior and patterns is crucial in identifying when something is wrong with an employee.
Proving the value and effectiveness of HR initiatives is essential to overcoming resistance to change.
HR professionals often face skepticism and constant questioning, but perseverance is key to maintaining a seat at the table.
HR professionals often struggle to be invited to the executive table and have their voices heard.
Building confidence in HR requires observation, assertiveness, and a willingness to challenge established norms.
HR professionals must continuously learn, observe, and adapt to maintain their seat at the table and be taken seriously.

Resources:

Connect with Randy Cazarez:

Connect with our host, Lindsay Patton:

Quotables:

08:42 - “And one of the things that I used to talk to people about passionately was things like workplace violence, sexual harassment, discrimination, the importance of reporting those things, not ever knowing that it was making a difference. Because when you watch people's faces in the crowd, they, they, they kind of like get real clammed up when you start talking about stuff like that, because it's a little uncomfortable.”
19:57 - “And so I think that one of the challenges that, you know, I personally, and that we as HR can all kind of relate on is that, you know, we get to the table, but then when we get to the table, we get questioned at the table. Like, why is this change important? How is this impacting the organization? How, what, what's the return on investment here? What are we getting out of this? Like, for example, training. Training is a big part of change. And when you implement a training such as sexual harassment training, you know, you think about, many organizations will do sexual harassment training. They'll do it because they have to, and they have to go and they have to sit back and say, well, we'll do this, but they miss the mark because they don't actually talk about, like, people will just kind of click through it and they don't really understand the meaning behind it. But when you come in and you introduce something and you say, this is why we're doing this, it makes people to start remembering that.”
07:50 - “So let's talk about a little bit more positive, humbling moments. And those are the moments where in HR you realize that you're helping someone more than you really think you are. And I know those are the moments that you are, you know, they build up and really, really make you love your job.”
14:25 - “And that's such a challenge that employees have, because there, you don't know when you're in a safe environment because there are people, leaders like you who create safe spaces. And then there are people, leaders who people have had a bad experience with. And I, I'm definitely one, one of those individuals. And so it can be, at least from my perspective, as someone who has chronic migraine attacks, I, that bit of information could either help me or hurt me.”
17:35 - Lindsay: “So I know another challenging situation for, you know, many, many people, professionals, is having to earn and keep your seat at the table at the same time. So you, can you talk from your perspective, what that's like?”
Randy: “Yeah. You know, I think HR is an interesting world because we're one, one profession that is constantly forced to earn our seat at the table. But then it's not a, not just a matter of earning that seat, we have to maintain that. Yeah. But what I mean by that is, is, you know, once we get invited to the table, we're not always welcomed at the table.”

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Retaining The Right Staff with theSkimm’s Lisa Dallenbach

Lisa Dallenbach is the Chief People Officer at theSkimm and has been working in HR for over 20 years.Lisa is a strategic Human Resources executive with proven results in high-growth, entrepreneurial, fast-paced environments and is known for leading growth, scaling organizations, and strategically building relationships that drive and achieve business outcomes. Here are a few of the topics we’ll discuss on this episode of People Analytics:What makes a good workplace culture.Effective recruiting and the strategy behind theSkimm’s recruiting. How to create a good first impression with new employees.How to improve your onboarding process. The bubble concept of growth and how it can help us drive more growth.The importance of leaders listening to criticism and feedback.How to set up your employees to be successful in new roles. Effective benefits to help retain staff. Different ways to assess what your employees really want. Resources:theSkimmStaffGeekConnect with Lisa Dallenbach:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

9 Touko 202227min

Optimizing HR with Resume Sieve’s Michael Yinger

Michael Yinger is the Founder of Resume Sieve and is a seasoned senior executive with experience creating, building, and managing organizations and providing strategic advice via Board of Directors membership both in the US and internationally.Over the course of his career, Michael has dealt with senior-level clients, and established efficient organizations and partnerships in a number of different industries, within startups and established companies.He is well versed in business management consulting, including outsourcing and business/technology integration, and has direct experience managing technical as well as strategic initiatives in traditional or matrix management environments. Here are a few of the topics we’ll discuss on this episode of People Analytics:Challenges in HR that haven't been optimized.How to improve sourcing.How to sift through potential job candidates quickly and efficiently.How application tracking systems have improved hiring.The challenges application tracking systems still face.How to empower your recruitment team.How applicant tracking systems can help cut down hiring biases.How to acknowledge and overcome your unconscious biases.What to look for when bringing on a coach.Resources:Resume SieveConnect with Michael Yinger:LinkedInTwitterConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

2 Touko 202229min

Retaining The Right Staff with the Skimm’s Lisa Dallenbach

25 Huhti 202227min

Assisting People with Cancer with Twist Out Cancer’s Jenna Benn Shersher

Jenna Benn Shersher is the Founder and CEO of the non-profit Twist Out Cancer which utilizes social media to change the way a cancer survivor shares and a community gives.Jenna has a Masters in Social Enterprise and Administration and is highly experienced in non-profit management, public relations, and leadership development. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Twist Out Cancer was founded.How Jenna moved Twist Out Cancer from a passion project to a full-time job.What it’s like working with people who have a cancer diagnosis. How Jenna helps people reconcile with their cancer diagnosis. The benefits of sharing and connecting in the workplace.How HR can assist people who are dealing with grief and chronic conditions.The best ways to approach the topic of cancer.The Brushes with Cancer program connects artists with people affected by cancer.Resources:Twist Out CancerStaffGeekBrushes with CancerConnect with Jenna Benn Shersher:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

18 Huhti 202238min

Where HR should focus with Series B Consulting’s Andrew Bartlow

Andrew Bartlow is an Author with over 20 years of experience in HR, and is the Founder and Managing Partner of Series B ConsultingAndrew now mentors HR leaders and helps organizations design management processes to support rapidly increasing scale and complexity. Here are a few of the topics we’ll discuss on this episode of People Analytics:Why Andrew likes working with organizations in a high-growth stage.How to prioritize which aims HR should focus on.How to use data to make the right decisions.How to secure funding.The importance of being authentic in your worker retention schemes.The shift of power from employer to worker.The difference between sourcing and selecting applicants.The fundamental link between decision-makers and a company's culture.How to effectively manage employees. Resources:Series B ConsultingThe 6 Questions for ClarityPeople Leader AcceleratorScaling for SuccessConnect with Andrew Bartlow:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

11 Huhti 202225min

HR’s Evolution with Science and Medicine Group’s Tim Toterhi

Tim Toterhi is a TEDx speaker, executive coach, author of several books, and CHRO for Science and Medicine Group.As a Project Management Professional and CHRO with over 20 years of management experience in the Americas, Europe, and Asia, Tim likes practical solutions and tangible results. Here are a few of the topics we’ll discuss on this episode of People Analytics:How HR has evolved over the last 10 years.Why HR professionals need a well-rounded general knowledge of the business.The different areas of a company HR can affect.What HR professionals need to do to take control of their marketing and branding story.Why HR needs to be flexible.The increase in worker autonomy.The importance of making your value mission simple.How to attract workers to your organization.How leaders can help their employees feel proud of their work.How to coach your colleagues to improve their performance.Resources:Science and Medicine GroupConnect with Tim Toterhi:LinkedInWebsiteConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

4 Huhti 202226min

Keeping Care of Your staff During Periods of Growth with MyTutor’s Will Beaton

Will Beaton studied maths and economics at University before joining MyTutor as his first job out of school. He worked up the business and moved around different departments within the company. Will is now the Head of People at MyTutor where he focuses on the employee lifecycle. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Will became the Head of People at MyTutor.The benefits of working in an office and having an HQ.Things to be wary of when in a period of high growth.The importance of having a solid onboarding phase.The value of staff retention when maintaining your companies culture.How to create a culture that encourages employee retention.How to determine your organization's culture when it’s in its early stage.Ways organizations can help their employees feel a deep connection with the company.The metrics MyTutor uses to track the impact they’re making for their clients.Resources:MyTutorAsanaPeopleStoriesConnect with Will Beaton:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

28 Helmi 202228min

How to create a top-class employee experience with Houwzer’s Bennett Andelman

Bennett Andelman is a multi-faceted marketing, communications, and people executive with over 20 years of experience in driving creativity, culture, and community for renowned brands in the home, retail, fragrance, finance, and food arenas.Over the past 11 years, Bennett has built an in-house brand agency overseeing 30 marketing strategists and creatives as a thought leader, on-camera personality, and storyteller. His expertise fits snugly within brand strategy, content marketing, advertising, and culture creation with an emphasis on campaign development designed to drive employee and customer engagement with a track record of success in terms of acquisition, retention, and lifetime value. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Bennett became the Chief People Officer at Houwzer and how he helps keep their employees happy.How to create a top-class employee experience.How to feel comfortable in front of an audience.The creative side of HR and the importance of having fun at the office.Why all the best HR people don’t follow a script and how we can think outside of the box.Why leadership should talk to their employees about challenges in their business.The challenges of being in a virtual or hybrid environment.How to bring fun to the workplace.The effect of giving your employees incentives and perks.Resources:HouwzerMike MaherConnect with Bennett Andelman:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

21 Helmi 202236min

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