Uber's Frances Frei: "Culture can kill a company, full stop"

The Sunday Times’ tech correspondent Danny Fortson brings on Uber’s new head of leadership and renowned company doctor Frances Frei to talk about what she found when she walked into Uber (2:30), its army of first-time managers (5:30), taking Uber to school (6:30), the company's ‘toxic’ culture (7:40), the problem with startups (9:15), arriving as a woman (11:00), the importance of culture (12:20) overhauling Harvard Business School (13:00), making the right diagnosis (17:40), taking advantage of a crisis (18:15), necessary turnover (20:00), the power of diversity (22:40), having less 'do-overs' (23:30), harnessing Uber’s aggression (25:30), being a college basketball player (27:10), stepping on toes (28:30), Uber’s board upheaval (29:45), leadership by committee (31:55), and office push-ups (36:15).

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