Building Platforms in Regulated Industries

Building Platforms in Regulated Industries

At HashiConf 2024 in Boston, our host Ashish Rajan had a great chat over some cannolis and a game of Jenga with AJ Oller, AVP of Engineering at The Hartford about how automation, mainframes, and compliance intersect to drive innovation in regulated industries like insurance. They spoke about why regulations aren't barriers but frameworks to prevent failure, the human side of engineering and how to manage change fatigue during transformations and how automation enhances security, disaster recovery, and operational efficiency.


Guest Socials:⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ' s Linkedin

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Questions asked:

(00:00) Introduction

(01:53) A bit about AJ Oller

(02:17) The Cannoli taste test

(04:38) Technology in the Insurance industry

(10:19)What is a platform?

(11:46) What skillsets do you need in platform team?

(14:19) Maturity for building platform teams

(19:5)8 Business case for investing in Automation

(24:49) Does Automation help with security regulations?

(28:10) Leaders communicating automation value to business

(30:37) Cheerleading for digital transformation

(32:32) The Fun Section

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