ServiceNow & the Rise of Digital-native companies in the Asia Pacific with Mitch Young
Analyse Podcast24 Marras 2022

ServiceNow & the Rise of Digital-native companies in the Asia Pacific with Mitch Young

"If you think about a modern digital business, what does that mean? Well, it translates to personalized, proactive service and support. At a minimum, it's also the ability to deliver and provide access to self-service. It's about eliminating all of the mundane and repetitive tasks that are required to drive great engagement and customer loyalty and where a process or a workflow is required to be executed. A digital business is about automating and optimizing that request across the enterprise delivered to the right person with the right skills, maybe the right spare parts, the right geographical location, the right availability to deliver on that customer or employee request." - Mitch Young

Fresh out of the studio, Mitch Young, president of Asia Pacific & Japan from ServiceNow, joined us in a conversation to discuss their business activity and focus and explore the rise of digital-native companies in the Asia Pacific. Mitch began with the story of ServiceNow and the interesting customer stories across the Asia Pacific. Then he dived deep into explaining how the modern digital business works and the playbook which executives can use to strategize from automation of workflows by digitization to augmenting artificial intelligence in their businesses for their next phases of digital transformation.

Podcast Information: The show is hosted and produced by Bernard Leong (@bernardleong, Linkedin) and Carol Yin (@CarolYujiaYin, LinkedIn). Sound credits for the intro and end music: "Energetic Sports Drive" and the episode is mixed & edited by Geoffrey Thomas Craig (LinkedIn).

Jaksot(515)

Enabling AI at Scale: Governance as Competitive Advantage with David Hardoon

Enabling AI at Scale: Governance as Competitive Advantage with David Hardoon

"[Question: So what was the biggest misconception for most business leaders usually when it comes to operationalizing AI governance?] Based on my interactions and conversations, now suddenly they thin...

22 Heinä 202557min

The Future of AI Trust: Why Guardrails Actually Accelerate Innovation with Sabastian Niles

The Future of AI Trust: Why Guardrails Actually Accelerate Innovation with Sabastian Niles

"You can try to develop self-awareness and take a beginner's mind in all things. This includes being open to feedback and truly listening, even when it might be hard to receive. I think that's been so...

8 Heinä 202552min

How Apple Accidentally Built China's Tech Superpower and Can't Escape with Patrick McGee

How Apple Accidentally Built China's Tech Superpower and Can't Escape with Patrick McGee

"I quote a study that looked at  84 countries in terms of internal migration and India was dead last. That's not a knock against the culture. It's just not part of the culture that young women in part...

24 Kesä 202558min

Transforming Asia Pacific's Digital Future: IBM's Vision for Enterprise AI with Hans Dekkers

Transforming Asia Pacific's Digital Future: IBM's Vision for Enterprise AI with Hans Dekkers

"At IBM, we really work on two emerging technologies: hybrid cloud and AI for enterprise. These two are deeply connected. Hybrid cloud for us means that regardless of where the data sits whether the c...

15 Kesä 202529min

From Startup Ecosystem Builder  to Strategic Investor: E27 and Orvel Ventures with Mohan Belani

From Startup Ecosystem Builder to Strategic Investor: E27 and Orvel Ventures with Mohan Belani

"If you take a step back and ask, how has the last 10-15 years panned out? The truth of the matter is that Southeast Asia has not done as well as it should have based on the reports and projections th...

8 Kesä 20251h 1min

From Accidental Hotelier to Longevity Pioneer: An Entrepreneur's Journey with Allen Law

From Accidental Hotelier to Longevity Pioneer: An Entrepreneur's Journey with Allen Law

"I think the why is so important, but it's always not really being asked. Most people want to know, 'What's your growth look like?' or 'How is this offering different from another offering?' Those are...

18 Touko 202539min

Building WhatsApp for 3 Billion Users with Alice Newton-Rex

Building WhatsApp for 3 Billion Users with Alice Newton-Rex

"Now, some people are only ever going to want to use WhatsApp to message the people in their life, and they should be able to carry on doing that and have an incredibly simple experience in doing so. ...

5 Touko 202536min

How Databricks Revolutionize Intelligent Enterprise AI in ASEAN with Patrick Kelly

How Databricks Revolutionize Intelligent Enterprise AI in ASEAN with Patrick Kelly

" We did a survey with The Economist globally which obviously included Europe and APAC as well. And we asked the question, 'Does my organization's current architecture supports the unique demands of A...

6 Huhti 202541min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
rss-rahapodi
mimmit-sijoittaa
rss-lahtijat
rahapuhetta
rss-porssipuhetta
rss-neuvottelija-sami-miettinen
rss-rahamania
rss-paasipodi
rss-porssipodi
ostan-asuntoja-podcast
oppimisen-psykologia
rss-strategian-seurassa
rss-h-asselmoilanen
rss-bisnesta-bebeja
rss-merja-mahkan-rahat
rss-inderes
rss-40-ajatusta-aanesta
rss-draivi