HR Happy Hour 204 - Customer Success and Advocacy

HR Happy Hour 204 - Customer Success and Advocacy

HR Happy Hour 204 - Customer Success and Advocacy Recorded Tuesday March 3, 2015 Hosts: Trish McFarlane, Steve Boese Guest: Howard Tarnoff This week on the HR Happy Hour Show, Trish and Steve were joined by Howard Tarnoff, Senior Vice President for Ceridian HCM, and the person responsible for launching and overseeing the Ceridian's award winning Customer Success Program "XOXO". On the show, Howard shared some of the pretty unique approaches to Customer Success and Advocacy that Ceridian has put in place - creating ways for customers to connect and share information and best practices, highlighting success stories for both organizations and individuals, and engaging customer advocates at numerous points along the HR buying journey. Everything has changed about how organizations and individuals conduct product and market research, how they find and engage with trusted advisors and colleagues, and how they expect the relationship between solution provider and customer to evolve. Innovative approaches like Ceridian's "XOXO" customer success program represent how modern, empowered, and mutually beneficial provider/customer relationships have adapted to meet these changes. We also lamented (yes, again), about the terrible winter weather, we previewed some upcoming events on Steve and Trish's calendars, and dropped the first hint about an exciting HR Happy Hour announcement that is coming soon. This was a great show, and many thanks to Howard for being a part of the fun.

Jaksot(885)

Building Resilience and Mental Fitness in High-Pressure Workplaces

Building Resilience and Mental Fitness in High-Pressure Workplaces

Building Resilience and Mental Fitness in High-Pressure WorkplacesHosts: Mervyn DinnenGuest: Alexandra Kafka, Founder of Oxyzn & Mental Fitness Advocate SummaryIn this episode of the HR Means Business...

6 Maalis 31min

Workplace Movie Hall of Fame - Spotlight

Workplace Movie Hall of Fame - Spotlight

Workplace Movie Hall of Fame - SpotlightHosts: Steve Boese and Trish Steed SummaryIn this episode of the At Work In America show, hosts Steve and Trish discuss the 2015 film 'Spotlight,' which explore...

24 Helmi 35min

HR Connection - How Small Business HR Leads Change

HR Connection - How Small Business HR Leads Change

HR Connection - How Small Business HR Leads ChangeHosts: Sabrina Baker and Marie Rolston SummaryIn this episode of the HR Connection, Marie and Sabrina dive into the day-to-day reality of HR in smalle...

20 Helmi 27min

HR Happy Hour Network - Introducing the HR Connection Podcast

HR Happy Hour Network - Introducing the HR Connection Podcast

HR Happy Hour Network - Introducing the HR Connection PodcastHosts: Steve Boese and Trish SteedGuests: Sabrina Baker, Founder and CEO of Acacia HR Solutions and Marie Rolston, HRBP with Acacia HR Solu...

17 Helmi 21min

Ultimate Business Efficiency: Marketing

Ultimate Business Efficiency: Marketing

Ultimate Business Efficiency: MarketingHosts: Jack McFarlane & Nick SchlemmerGuest: Hailey McDonald, Global B2B SaaS Marketing Leader SummaryIn this episode of The Play by Play, Jack McFarlane and Nic...

13 Helmi 39min

From Personal Crisis to Corporate Solution: The Story Behind Caregiving Support Innovation

From Personal Crisis to Corporate Solution: The Story Behind Caregiving Support Innovation

From Personal Crisis to Corporate Solution: The Story Behind Caregiving Support InnovationHosts: Steve Boese and Trish SteedGuest: Dave Jacobs, Co-Founder and Co-CEO at Homethrive SummaryIn this episo...

10 Helmi 32min

The Hidden Power of Middle Management

The Hidden Power of Middle Management

The Hidden Power of Middle ManagementHosts: Mervyn DinnenGuest: Gary Cookson SummaryIn this episode of the HR Means Business podcast, host Mervyn Dinnen speaks with Gary Cookson about the often-overlo...

6 Helmi 33min

Connecting Operations and HR for the Frontline Workforce

Connecting Operations and HR for the Frontline Workforce

Connecting Operations and HR for the Frontline WorkforceHost: Steve BoeseGuest: Chris Kuntz, VP of Strategic Operations at Augmentir SummaryIn this conversation, Steve Boese engages with Chris Kuntz t...

3 Helmi 30min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
psykopodiaa-podcast
rss-rahapodi
rss-sisalto-kuntoon
rss-rahamania
ostan-asuntoja-podcast
herrasmieshakkerit
rahapuhetta
sijoituspodi
rss-lahtijat
rss-karon-grilli
oppimisen-psykologia
lakicast
rss-startup-ministerio
rss-bisnesta-bebeja
rss-paasipodi
rss-yrittajan-mindset
rss-viisas-raha-podi
rss-draivi