How to Get Better Results: Session 230 with John Austin

Today's guest is Dr. John Austin, who has been in the OBM trenches as a student, professor, and frontline consultant for over 20 years.

Before continuing with the usual opening remarks, I'm going to make a rare ask of you. Two asks actually.

This is perhaps one of the most actionable podcasts I've published. If you listen to this show and act on some of the suggestions, you can improve your practice right away. And that's not hyperbole. So the first ask is to make sure you listen to the show in its entirety, and go to reachingresults.com/results-toolkit for additional support.

The second ask is that you take a few minutes and share this episode with friends and colleagues. In your workplace, you might even consider discussing this episode, and more importantly, John's book Results: The Science-Based Approach to Better Productivity, Profitability, and Safety, in your staff meetings.

In this episode, we cover:

• The evolution of OBM practice over the last few decades.
• Why OBM consulting in ABA organizations can be more difficult than other settings.
• How to form better relationships with the people you work with.
• Ways to pinpoint and measure your interactions with colleagues and supervisees.
• The importance of asking questions.
• Agreeing on, instead of setting expectations.
• Why the book Atomic Habits irks me.
• John's conceptualization of Burnout and Psychological Safety.
• What is a Mastermind, and why might you consider joining one.

Other resources mentioned include:

• The Fearless Organization by Amy Edmonson.
• Building a Psychologically Safe Workplace, a TedTalk by Amy Edmonson.
• Teaching Employees How to Receive Feedback: A Preliminary Investigation (Ehrlich et al., 2020).
• ABA on Reddit here and here.
• Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott.
• HBR article: Good Leadership Is About Asking Good Questions.
• John's interview with Dr. Paulie Gavoni.
• My interview with Dr. Aubrey Daniels.
• Rapid Change: Immediate Action for the Impatient Leader, by Joe Laipple.

This podcast is brought to you by:

Behavior University. Their mission is to provide university quality professional development for the busy Behavior Analyst. Learn about their CEU offerings, including their 8-hour Supervision Course, as well as their RBT offerings over at behavioruniversity.com/observations. And check out the Leadership CEU I mentioned here.

ACE Approved CEUs from .... Behavioral Observations. That's right, get your CEUs while driving, walking your dog, doing the dishes, or whatever else you might have going on, all while learning from your favorite podcast guests!