SPI 846: We Let the Customers Down (And Here Was My Response)

SPI 846: We Let the Customers Down (And Here Was My Response)

#846 Building a strong connection with your followers means showing them you care, even when things go wrong. That's why doing what feels right is part of my DNA in business. It might be difficult or cost time and money, but owning up to mistakes and going the extra mile to fix them makes all the difference! In today's episode, I share a story about a partnership with a company that resulted in four unhappy customers. That's unacceptable when the trust I've built is on the line. Listen in because you'll hear how I worked with Whatnot, the live shopping service I was streaming on for my Deep Pocket Monster audience, to make up for this error. This is about taking responsibility and learning from mistakes to make anyone affected by them feel heard and valued. Navigating these situations can be tricky, though. Tune in to hear about my approach! Show notes and more at SmartPassiveIncome.com/session846.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jaksot(914)

SPI 58: Pay What You Want with Anthony Vennare from Hybrid Athlete

SPI 58: Pay What You Want with Anthony Vennare from Hybrid Athlete

#058: In this session of The Smart Passive Income Podcast, I interview Anthony Vennare who has built an online biz by asking people to pay what they want. Podcast show notes available here: https://www.smartpassiveincome.com/session58 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

20 Helmi 201350min

SPI 57: What the Music Industry Can Teach Us about Starting and Running an Online Business with David Hooper

SPI 57: What the Music Industry Can Teach Us about Starting and Running an Online Business with David Hooper

#057: In this episode of The Smart Passive Income Podcast, I chat with David Hooper about the parallels between the music industry and online entrepreneurship. Podcast show notes available here: https://www.smartpassiveincome.com/session57 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

13 Helmi 201351min

SPI 56: LinkedIn, Likability and Leveraging Your Affiliates with Lewis Howes

SPI 56: LinkedIn, Likability and Leveraging Your Affiliates with Lewis Howes

#056: In this session of The Smart Passive Income Podcast, we're bringing back Lewis Howes to talk about LinkedIn, affiliate marketing, and more! Podcast show notes available here: https://www.smartpassiveincome.com/session56 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

6 Helmi 201344min

SPI 55: Blog to eBook to Membership Site in Less Than a Year—Starting Smart with Trevor Page

SPI 55: Blog to eBook to Membership Site in Less Than a Year—Starting Smart with Trevor Page

#055: Trevor Page of HowtoProgramWithJava.com joins the podcast to tell how he built an online business outside of the blogging and make money online. Podcast show notes available here: https://www.smartpassiveincome.com/session55 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

30 Tammi 201347min

SPI 54: The Click

SPI 54: The Click

#054: In this session of The Smart Passive Income Podcast, we talk all about the click: a small but incredibly important little action that happens on our sites. Podcast show notes available here: https://www.smartpassiveincome.com/session54 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

23 Tammi 201336min

SPI 53: What They Didn’t Tell Me before I Started My Online Business

SPI 53: What They Didn’t Tell Me before I Started My Online Business

#053: If I could go back in time and tell myself these things about my online business, I would have been much better off. Podcast show notes available here: https://www.smartpassiveincome.com/session53 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

16 Tammi 201339min

SPI 52: How Jazz Musician Steve Nixon Started An Online Business—Success Story Interview

SPI 52: How Jazz Musician Steve Nixon Started An Online Business—Success Story Interview

#052: My guest today is Steve Nixon, another success story who's built an online business outside of the "how to make money online" and blogging niche. Podcast show notes available here: https://www.smartpassiveincome.com/session52 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

18 Joulu 201237min

SPI 51: Tim Ferriss on Promotion from Scratch, Accelerated Learning, Experiments Gone Wrong, Publishing, and More

SPI 51: Tim Ferriss on Promotion from Scratch, Accelerated Learning, Experiments Gone Wrong, Publishing, and More

#051: Tim Ferriss joins the show today to discuss running experiments, accelerated learning, and promoting new projects, including his new book, The 4-Hour Chef. Podcast show notes available here: https://www.smartpassiveincome.com/session51 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

29 Marras 20121h 1min

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