SPI 846: We Let the Customers Down (And Here Was My Response)

SPI 846: We Let the Customers Down (And Here Was My Response)

#846 Building a strong connection with your followers means showing them you care, even when things go wrong. That's why doing what feels right is part of my DNA in business. It might be difficult or cost time and money, but owning up to mistakes and going the extra mile to fix them makes all the difference! In today's episode, I share a story about a partnership with a company that resulted in four unhappy customers. That's unacceptable when the trust I've built is on the line. Listen in because you'll hear how I worked with Whatnot, the live shopping service I was streaming on for my Deep Pocket Monster audience, to make up for this error. This is about taking responsibility and learning from mistakes to make anyone affected by them feel heard and valued. Navigating these situations can be tricky, though. Tune in to hear about my approach! Show notes and more at SmartPassiveIncome.com/session846.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jaksot(916)

SPI 439: The #1 Most Underrated Way to Grow Your Email List and Brand Today (Let Me "Quiz" You)

SPI 439: The #1 Most Underrated Way to Grow Your Email List and Brand Today (Let Me "Quiz" You)

#439: Randy Rayess is the cofounder of Outgrow, and in this show he shares the different use cases for these email list growth tools, and how they might be useful for you. Podcast show notes available here: https://www.smartpassiveincome.com/session439See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

16 Syys 202049min

SPI 438: How IPA Can Lead to The Best Version of You—Productivity, Staying True to Yourself, and More with Eric Partaker

SPI 438: How IPA Can Lead to The Best Version of You—Productivity, Staying True to Yourself, and More with Eric Partaker

#438: Today's guest, Eric Partaker has dedicated his life to helping others be their best selves in business, relationships, and life. Podcast show notes available at https://www.smartpassiveincome.com/session438See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

9 Syys 202046min

SPI 437: Life After Being a High-Performance CEO with Jon Oringer

SPI 437: Life After Being a High-Performance CEO with Jon Oringer

#437: Jon Oringer is the billionaire founder of Shutterstock.com. Podcast show notes are available at https://www.smartpassiveincome.com/session437See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

2 Syys 202034min

SPI 436: How to Become a Valuable Leader with Dave Stachowiak

SPI 436: How to Become a Valuable Leader with Dave Stachowiak

#436: In this episode, I'm speaking with Dave Stachowiak, and he's the host of the podcast Coaching for Leaders. Podcast show notes available at https://www.smartpassiveincome.com/session436See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

19 Elo 202043min

SPI 435: 7 Terrible Traps Entrepreneurs Fall Into (And How to Get Out of Them)

SPI 435: 7 Terrible Traps Entrepreneurs Fall Into (And How to Get Out of Them)

#435: On this session of the SPI Podcast, I give you a heads up about seven terrible pitfalls that entrepreneurs often encounter. Podcast show notes available at https://www.smartpassiveincome.com/session435See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

12 Elo 20201h 6min

SPI 434: How to Know What to Fix Next with Mike Michalowicz

SPI 434: How to Know What to Fix Next with Mike Michalowicz

#434: Of all the things that seem vital and urgent in your business, how do you know what you should be focusing on right now? You can't address everything at once, so how can you stop putting out urgent fire after urgent fire so you can continue to grow? That's what we're talking about today with Mike Michalowicz. Podcast show notes are available at https://www.smartpassiveincome.com/session434 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

5 Elo 202027min

SPI 433: Black Entrepreneurs Speak Out, Volume 2

SPI 433: Black Entrepreneurs Speak Out, Volume 2

#433: In June we asked Black entrepreneurs in the SPI community to share their experiences, and we're once again handing them the mic. This episode includes some things Team SPI has especially needed to hear. We're trying to do better and face our unconscious biases so we can make progress in the fight against racism. Warning: this episode includes mentions of violence and prejudice and may not be suitable for younger listeners. Podcast show notes available at https://www.smartpassiveincome.com/session433 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

29 Heinä 202042min

SPI 432: From Zero Audience to a Successful Podcast-Based Business, with Sophie Walker

SPI 432: From Zero Audience to a Successful Podcast-Based Business, with Sophie Walker

#432: In this session of the SPI Podcast I talk to Sophie Walker. Podcast show notes available here: https://www.smartpassiveincome.com/session432See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

22 Heinä 202037min

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