CTO Series: Bridging Innovation and Strategy as CTO of CrateDB With Sergey Gerasimenko

CTO Series: Bridging Innovation and Strategy as CTO of CrateDB With Sergey Gerasimenko

CTO Series: Sergey’s Leadership Insights—Bridging Innovation and Strategy as CTO of CrateDB

In this BONUS episode, we sit down with Sergey, the forward-thinking CTO of CrateDB, to unpack his journey from Nokia to CrateDB and his leadership philosophy that blends technical expertise with strategic foresight. We dive into the key moments that shaped his career, the challenges of scaling technology in a competitive market, and how Sergey aligns his team’s efforts with broader business goals while staying adaptable in an ever-evolving tech landscape.

The Defining Moment in Sergey’s Leadership Journey

“Being a cheerleader, servant, and strategist for your team creates an environment where innovation can thrive.”

Sergey shares how working at Nokia with an inspiring people manager, Sotiris, influenced his leadership approach. Sotiris embodied servant leadership and made strategic thinking a team-wide responsibility. Sergey reflects on how this mindset helped him approach his current role at CrateDB, emphasizing the importance of not only building great products but ensuring they resonate in the market through thoughtful sales and marketing alignment.



“The best leaders help their teams see what’s next—not just solve today’s problems.”

Navigating Product-Market Fit for Technical Products

“For technical products, adoption is not just about features—it’s about connecting with both developers and decision-makers.”

Sergey breaks down the challenges of achieving product-market fit for developer-centric solutions like CrateDB. He explains the dual approach of engaging both top-down decision-makers, like CTOs, and bottom-up developer communities. By drawing from his startup experience, Sergey underscores the importance of building trust and delivering a developer experience that wins over early adopters.

“The real challenge is bridging the gap between leadership adoption and the developers who use the product every day.”

The Impact of AI on Developer Experience

“AI’s true transformation lies in how it enhances the products we already use, often invisibly.”

When asked about AI’s current role, Sergey reflects on the potential of AI-powered tools to transform workflows over the next few years. While not yet life-changing for his daily routine, he anticipates that AI’s influence will soon be felt through the optimization of background processes in everyday tools and databases.

“The future isn’t about flashy AI features—it’s about smarter tools that simplify complex workflows.”

Aligning Tech Strategy with Business Goals

“A strong strategy needs to be a story that teams can rally around and imagine themselves in.”

Sergey details CrateDB’s unique approach to strategic planning, inspired by open-source RFCs (Request for Comments). Instead of rigid OKRs, they craft stories that clarify priorities and invite feedback from across the organization. He highlights the importance of quarterly check-ins and building checkpoints to validate assumptions along the way.

Key tips in this segment:

  • Document the assumptions behind the strategy.

  • Break initiatives into steps to test their feasibility.

  • Avoid deadline-driven development; focus on value-driven milestones.

Fostering Collaboration Between Tech and Business Units

“Collaboration thrives when both sides understand the trade-offs involved in strategic decisions.”

Sergey explains how collaboration between engineering and business leaders is fostered through transparency and communication. Product managers and engineering leads play key roles in advocating for priorities and ensuring alignment across teams. Sergey emphasizes the value of making trade-offs explicit to avoid silos.

“The best partnerships between tech and business come from mutual understanding—not just of goals, but of constraints.”

Staying Ahead with Strategic Roadmapping

“A good strategy diagnoses the situation, sets guiding policies, and outlines coherent actions.”

Sergey highlights the importance of competitive intelligence in staying ahead of market trends without reacting impulsively. In the world of databases, long adoption cycles offer the advantage of thoughtful strategic planning. He references the book Good Strategy/Bad Strategy and describes how CrateDB maintains an evergreen list of initiatives that can be prioritized when needed.

“Don’t just chase trends—create a strategy that withstands change by focusing on long-term coherence.”

Overcoming the Challenges of the CTO Role

“The CTO role is often ambiguous—define it based on your organization’s needs.”

Sergey candidly discusses the challenge of imposter syndrome and the ambiguity that comes with the CTO title. He outlines two common archetypes: the technical expert versus the team builder and cultural leader. He stresses the importance of adjusting the role to the organization’s maturity and goals.

“Your leadership role isn’t static—adapt your approach to meet your organization where it is.”

Books That Shaped Sergey’s Leadership Approach

“Most tech problems are people problems disguised as engineering issues.”

Sergey shares the books that influenced his leadership style:



About Sergey Gerasimenko

Sergey is the innovative CTO of CrateDB, leading the charge in real-time analytics and hybrid search. Previously, he was VP of Engineering at MongoDB, shaping the edge device strategy, and at Realm, a leading open-source mobile/embedded database acquired by MongoDB in 2019. With a career spanning groundbreaking roles at Brainly and Nokia, Sergey co-founded two companies and holds a patent. His leadership continues to push the boundaries of tech innovation.


You can link with Sergey Gerasimenko on LinkedIn.

Jaksot(200)

Building High-Performing Teams Through Three Essential Elements | Joelle Tegwen

Building High-Performing Teams Through Three Essential Elements | Joelle Tegwen

Joelle Tegwen: Building High-Performing Teams Through Three Essential Elements Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joelle identifies three essential characteristics for Scrum Master success: psychological safety, collaboration, and cross-skilling with role blurring. She emphasizes the importance of teams being comfortable with conflict, drawing from Amy Edmondson's work and Google's Project Aristotle research. Her approach involves mapping where a team currently stands and focusing on one of these three characteristics at a time. The key is building relationships where challenging each other becomes positive behavior, being clear about what you're trying to achieve with the team, and regularly checking in for feedback. Success comes from creating an environment where team members can grow beyond their individual silos while maintaining strong collaborative relationships. Featured Retrospective Format for the Week: Sailboat Retrospective As a consultant frequently joining new teams, Joelle relies on the Sailboat retrospective format to quickly understand where teams are positioned. Teams use the sailboat metaphor to explain their current situation, which gives her rapid insight into their challenges and strengths. This format is particularly valuable because it helps her identify what not to change - understanding what the team considers their strengths prevents well-intentioned interference with what's already working well. The visual metaphor makes it easy for teams to express complex dynamics while providing the facilitator with actionable intelligence for coaching direction. Self-reflection Question: Looking at your current team through the sailboat metaphor, what would you identify as the wind in your sails versus the anchors holding you back, and how might this perspective change your improvement priorities? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Joelle Tegwen  Joelle helps teams build products that customers love in a sustainable way and with high-quality. She creates environments that foster high performing teams improving their interactions. Her background in science and passion for cognitive science complement her work. Joelle's non-linear, 15-year career in software development has provided her with diverse perspectives. You can link with Joelle Tegwen on LinkedIn.

17 Heinä 12min

Breaking Knowledge Silos Through Strategic Skill Sharing | Joelle Tegwen

Breaking Knowledge Silos Through Strategic Skill Sharing | Joelle Tegwen

Joelle Tegwen: Breaking Knowledge Silos Through Strategic Skill Sharing Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Working as a Scrum Master on a team rewriting an old application, Joelle faced a significant challenge: experienced developers were located in India while new, experienced developers brought in locally lacked familiarity with the medical domain. Drawing inspiration from The Phoenix Project, she implemented a skills matrix to address the knowledge silos that were preventing new team members from contributing effectively.  Using a teacher-student model, initially frustrated leaders who had to work with "students" discovered within 2-3 sprints that they were also learning new things and no longer carried the pressure of being the only ones with critical knowledge. The new team members brought fresh ideas that improved the codebase, and when the team eventually grew too large, the skills matrix facilitated smooth self-selection for team reorganization. What started as a solution to get new hires productive evolved into a comprehensive approach to knowledge sharing and team scalability. Self-reflection Question: Where do knowledge silos exist in your current team or organization, and how could you implement structured knowledge sharing to transform those constraints into learning opportunities? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Joelle Tegwen  Joelle helps teams build products that customers love in a sustainable way and with high-quality. She creates environments that foster high performing teams improving their interactions. Her background in science and passion for cognitive science complement her work. Joelle's non-linear, 15-year career in software development has provided her with diverse perspectives. You can link with Joelle Tegwen on LinkedIn.

16 Heinä 12min

How to Break Through the 'Not My Problem' Mentality | Joelle Tegwen

How to Break Through the 'Not My Problem' Mentality | Joelle Tegwen

Joelle Tegwen: How to Break Through the 'Not My Problem' Mentality Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. As a consultant often entering teams when problems already exist, Joelle encountered a team that took months to get anything into production. While some IT leaders and QA folks didn't see this as problematic, Joelle discovered the QA team was actually struggling with constant retesting due to work coming back repeatedly. She helped the team articulate the value of needed changes and discovered they didn't know how to split stories effectively. By focusing on what they could do rather than what they couldn't, and implementing test automation to enable smaller stories, the team began making meaningful progress toward more sustainable delivery practices. Featured Book of the Week: How Minds Change by David McRaney David McRaney, who runs the podcast “You Are Not Smart” about cognitive biases, presents a powerful insight in “How Minds Change”: we don't actually change other people's minds through arguments or facts. Instead, we need to create space for others to reflect and change their own minds. Joelle recommends this book because it fundamentally shifted her approach to working with teams. The book introduces techniques like Deep Canvassing, which focuses on asking people to tell their story and share what's happening to them, rather than trying to convince them with logic alone. This approach aligns perfectly with Joelle's belief in allowing space for people to reflect while trusting that they have good answers within themselves. Self-reflection Question: How might your current approach to influencing change shift if you focused more on creating space for reflection rather than presenting arguments and facts? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Joelle Tegwen  Joelle helps teams build products that customers love in a sustainable way and with high-quality. She creates environments that foster high performing teams improving their interactions. Her background in science and passion for cognitive science complement her work. Joelle's non-linear, 15-year career in software development has provided her with diverse perspectives. You can link with Joelle Tegwen on LinkedIn.

15 Heinä 15min

Why Your Scrum Master Job Needs a Reset with Every Leadership Change | Joelle Tegwen

Why Your Scrum Master Job Needs a Reset with Every Leadership Change | Joelle Tegwen

Joelle Tegwen: Why Your Scrum Master Job Needs a Reset with Every Leadership Change Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joelle shares her experience as a coach and Scrum Master at a small startup where multiple companies had merged over several years. When a new VP with a conservative approach replaced her original sponsor who favored significant change, Joelle failed to adapt her tactics and align with the new leadership's direction.  She emphasizes the critical importance of listening to feedback from leaders and avoiding the anti-pattern of only listening to peers and direct managers instead of higher-level leadership. Joelle explains that whenever you get a new leader, your job essentially starts over again, requiring you to discover their goals and style through interviews about their priorities. She stresses that change happens through people, not just actions, and that pushing too hard creates more resistance. In this segment, we refer to the book The First 90 Days by Michael D. Watkins and the Deep Canvassing Technique.  Self-reflection Question: How do you currently assess and adapt to new leadership styles in your organization, and what steps could you take to better align your change management approach with leadership expectations? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Joelle Tegwen  Joelle helps teams build products that customers love in a sustainable way and with high-quality. She creates environments that foster high performing teams improving their interactions. Her background in science and passion for cognitive science complement her work. Joelle's non-linear, 15-year career in software development has provided her with diverse perspectives. You can link with Joelle Tegwen on LinkedIn.

14 Heinä 14min

The Mobile Product Owner—Why Great POs Have Legs and Use Them | Pascal Papathemelis

The Mobile Product Owner—Why Great POs Have Legs and Use Them | Pascal Papathemelis

Pascal Papathemelis: The Mobile Product Owner—Why Great POs Move Around and Talk to People Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Visionary Communicator Pascal describes great Product Owners as excellent communicators who possess the courage to confront stakeholders when necessary. These exceptional POs thrive as decision makers and understand the importance of being mobile - they have "legs and walk around to meet stakeholders" rather than remaining isolated in their offices. Great Product Owners maintain a clear vision and excel at breaking down products into granular items that teams can easily pull from the backlog. They demonstrate superior backlog management skills and understand how to focus on creating systems that collect valuable feedback. Pascal emphasizes that it's critical to help Product Owners develop these capabilities so they can flourish in their role as the primary decision makers for their products. The Bad Product Owner: The Dominating Manager Pascal encountered a challenging Product Owner who exhibited several destructive anti-patterns. This PO dominated meetings by talking most of the time while the team remained silent, creating an environment where team members felt unsafe to contribute. The situation was complicated by the fact that this Product Owner also served as the line manager for the team members, blurring the boundaries between product decisions and personnel management. This dual role created a power dynamic that inhibited healthy team collaboration. The PO went so far as to stop retrospectives, even when Pascal explained how these sessions could benefit the entire team. Pascal identifies a critical anti-pattern: when a Product Owner has no channel of communication or coaching support, and they resist help, it becomes impossible to improve the situation. Self-reflection Question: What steps could you take to help Product Owners in your organization develop better communication skills and create safer environments for team collaboration? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Pascal Papathemelis  Pascal is an Agile & Professional Coach that wants to make a positive impact to the people working with. Coaching in Finnish, German and English language. Focus areas are human factors, outcomes, effectiveness, flow, decision making, clarity and constant improvement. You can link with Pascal Papathemelis on LinkedIn.

11 Heinä 16min

Selecting the Appropriate Agile Values for Organizational Impact | Pascal Papathemelis

Selecting the Appropriate Agile Values for Organizational Impact | Pascal Papathemelis

Pascal Papathemelis: Selecting the Appropriate Agile Values for Organizational Impact Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pascal defines success for Scrum Masters through his recent mantra of "effectiveness over efficiency," "outcome over output," and "create value for the customer." Working with a client introducing a new digital platform, he focuses on understanding the value for both the organization and end customers while minimizing confusion in the process. Pascal emphasizes the importance of ensuring work sustainability over time by focusing on Agile values and principles and their deep understanding. He customizes the Agile Manifesto's values and principles for each organization, such as focusing on customer value, collaboration, and constant learning. Pascal strategically highlights the principles and values that address the biggest challenges facing the organization at any given time, making Agile concepts relevant and actionable for the specific context. Featured Retrospective Format for the Week: Sailboat Pascal recommends the sailboat retrospective as his preferred format, though he emphasizes that the choice depends on context and team focus. He values this metaphor-based retrospective because it helps teams discuss critical aspects of their work through different perspectives. The sailboat format allows teams to explore what propels them forward (wind), what holds them back (anchors), what they need to watch out for (rocks), and their destination (island). Pascal also uses timeline retrospectives and stresses the importance of varying retrospective formats to prevent teams from falling into routine patterns that might limit their ability to bring fresh insights to their work. He believes that good data and effective visualization are essential components of any successful retrospective format. Self-reflection Question: How effectively are you customizing Agile principles to address your organization's specific challenges and context? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Pascal Papathemelis  Pascal is an Agile & Professional Coach that wants to make a positive impact to the people working with. Coaching in Finnish, German and English language. Focus areas are human factors, outcomes, effectiveness, flow, decision making, clarity and constant improvement. You can link with Pascal Papathemelis on LinkedIn.

10 Heinä 15min

From Waterfall to Agile—A Multi-Level Change Strategy | Pascal Papathemelis

From Waterfall to Agile—A Multi-Level Change Strategy | Pascal Papathemelis

Pascal Papathemelis: From Waterfall to Agile—A Multi-Level Change Strategy Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pascal describes a successful agile transformation where he collaborated with a fellow coach in the IT department of a large organization with a waterfall history and heavy documentation-driven processes. The two coaches worked together effectively, sharing information and scouting for opportunities to take action. They began with an assessment and discussions across IT, business, and management levels to understand the current state. Using the Cynefin framework to understand complexity, they conducted a two-day workshop to introduce Agile vocabulary, covering concepts like Push/Pull and process waste.  The coaches operated at multiple levels simultaneously - working strategically with leadership who typically pushed excessive work to the organization, while also helping teams visualize their processes and clarify priorities. At the team level, they acted as Scrum Masters to demonstrate the role while mentoring the actual Scrum Master through one-on-one sessions. They also supported the Product Owner in understanding their role and used story maps to help visualize and organize work effectively. Self-reflection Question: How might collaborating with another coach or change agent amplify your effectiveness in leading organizational transformation? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Pascal Papathemelis  Pascal is an Agile & Professional Coach that wants to make a positive impact to the people working with. Coaching in Finnish, German and English language. Focus areas are human factors, outcomes, effectiveness, flow, decision making, clarity and constant improvement. You can link with Pascal Papathemelis on LinkedIn.

9 Heinä 15min

The Hidden Cost of Removing Scrum Masters from High-Performing Teams | Pascal Papathemelis

The Hidden Cost of Removing Scrum Masters from High-Performing Teams | Pascal Papathemelis

Pascal Papathemelis: The Hidden Cost of Removing Scrum Masters from High-Performing Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pascal shares a cautionary experience with mature Scrum teams that appeared to function flawlessly. These teams demonstrated excellent Scrum practices with minimal impediments, leading management to conclude that Scrum Masters were unnecessary. When management removed all Scrum Masters from the department, the previously high-performing teams began to struggle significantly.  Team members had to absorb the responsibilities previously handled by their Scrum Masters, causing them to lose focus on their core value-creating work. Different teams adopted various approaches to fill the Scrum Master void, but none proved effective. Pascal reflects that the Scrum Masters could have made their value more visible by supporting Product Owners more actively and becoming more involved in team tasks. This experience taught him the importance of demonstrating the ongoing value that Scrum Masters provide, even when teams appear to be self-sufficient. Featured Book of the Week: Learning Out Loud—Community Learning and Networking Pascal draws his greatest inspiration not from a single book, but from active participation in the Agile community. He finds tremendous value in discussions within local communities, networking events, and sparring sessions with colleagues. Pascal particularly benefits from Agile Coaching circles in Helsinki, which provide practical knowledge and insights. He also gains inspiration from Agile conferences, but credits Agile Coaching Camps as having the biggest impact - these 2.5-day open space format events are intense and packed with valuable insights. Pascal recommends that Scrum Masters actively engage with their local Agile communities and attend coaching camps to accelerate their professional development and gain diverse perspectives. Self-reflection Question: How visible is the value you provide as a Scrum Master, and what steps could you take to make your contributions more apparent to your organization? [The Scrum Master Toolbox Podcast Recommends] 🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥 Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people. 🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue. Buy Now on Amazon [The Scrum Master Toolbox Podcast Recommends] About Pascal Papathemelis  Pascal is an Agile & Professional Coach that wants to make a positive impact to the people working with. Coaching in Finnish, German and English language. Focus areas are human factors, outcomes, effectiveness, flow, decision making, clarity and constant improvement. You can link with Pascal Papathemelis on LinkedIn.

8 Heinä 19min

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