Passion, customer service & the Oscars in subscription eCommerce Pat Callwood, True Serenity Tea

Passion, customer service & the Oscars in subscription eCommerce Pat Callwood, True Serenity Tea

Pat Callwood is the owner of True Serenity Teas a subscription box dedicated to the tea lovers of the world. They have just been named top 10 tea subscription box for the 3rd year in a row on top 10 select.com. The business launched in 2016 and now has over 200 monthly subscribers. …we’re getting into subscription eCommerce, the discovery box type. Talking about PR, collaboration and the Oscars for customer acquisition, AND about customer service, community and surprises for customer retention. --- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy

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Fashion and the Circular Economy with ex-Top Shop Zoe Rowswell

Fashion and the Circular Economy with ex-Top Shop Zoe Rowswell

Zoe Rowswell is the co-founder of Tern Eco, and has some amazing Fashion eCommerce credentials. Zoe was Director of eCommerce for Urban Outfitters, Global Director of eCommerce and Omnichannel at Jimm...

24 Huhti 202334min

A $25 million Seasonless Fashion success story. Lyndie Benson from Bleusalt

A $25 million Seasonless Fashion success story. Lyndie Benson from Bleusalt

Lyndie Benson is the founder, CEO AND Chief Creative Officer at Bleusalt – a luxurious line of seasonless basics made sustainably 100% in the USA from the softest fibres on earth. Founded in 2017, the...

17 Huhti 202330min

Growing to 4,000 Orders a Month with Laura Davies, Founder of The Kid Collective

Growing to 4,000 Orders a Month with Laura Davies, Founder of The Kid Collective

Laura Davies is the Founder of The Kid Collective, a UK-based toy and sustainable parenting online store built on BluePark. Founded in 2008 they now process 2,000 to 4,000 orders a month.In this episo...

10 Huhti 202328min

Create Your eCommerce Success Roadmap with Joe Russell

Create Your eCommerce Success Roadmap with Joe Russell

Joe Russell is the eCommerce Strategy Director at Adobe and Magento dev agency JH. The eCommerce strategy specialist shares his advice on how to establish a framework to get you 80% of the way there –...

3 Huhti 202333min

Global Growth through Wholesale and DTC with WooCommerce business Onya's co-owner Hayley Clarke

Global Growth through Wholesale and DTC with WooCommerce business Onya's co-owner Hayley Clarke

Hayley Clarke is the co-owner and managing director at Onya. The business has been trading since 2004 and Hayley and her partner bought it in 2015. Onya are selling products that help customers reduce...

27 Maalis 202330min

B Corp's grow faster... Sustainable Business Expert Hannah Cox

B Corp's grow faster... Sustainable Business Expert Hannah Cox

Everything our guest does is about helping businesses increase their impact and income by implementing sustainable strategies, policies and frameworks – of which BCorp is one option. Hannah Cox is the...

20 Maalis 202331min

Growing Magento store Hampers.com to £14 million a year with Hannah Lia

Growing Magento store Hampers.com to £14 million a year with Hannah Lia

We continue B Corp month chatting to a BIG online retailer who are on well on their way to B Corp Certification.Hannah Lia is the Operations Director at Hampers.com. They are sellers of hampers and ca...

13 Maalis 202328min

How Shopify store Green&Blue put sustainability at the heart of their growth strategy

How Shopify store Green&Blue put sustainability at the heart of their growth strategy

Faye Treffry is Head of Growth and a director at the multi-award winning Green and Blue, a company of designers, creators and innovators who create products to help wildlife. Selling to consumers and ...

6 Maalis 202330min

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