How Brite's Growth Journey is Fueled by Financial and HR Process Automation

More on Brite's growth journey with NetSuite here: https://bit.ly/32jvnzC

Ian McCue, guest host and NetSuite content marketing manager chats with Carrie Vahue, the HR Director and Controller for Brite–an IT services company focused on public safety, enterprise and managed services. Vahue begins by explaining how Brite has grown and transformed over the years (2:17) before explaining how she got started with the company (6:09) and the advantages of both HR and finance teams rolling up into one person (7:59). She then recalls some of the major financial challenges the business faced running on spreadsheets and four different systems, like reporting due to a lack of visibility and access to real-time data (9:26). Brite decided to implement NetSuite in 2015 because they wanted a true cloud system that could integrate with other applications they needed to run the business (11:50). Vahue says the company immediately saw benefits across reporting, revenue recognition and compliance (14:18). She then dives into the HR side of her role, noting her No.1 priority was giving power back to employees to take responsibility for their roles, careers and future at the company (18:27). However, it was difficult to meet that goal while running HR processes–like performance reviews and time off–in word docs and spreadsheets (21:52). Thus, Brite implemented SuitePeople, NetSuite's HRMS offering, to put the power back in employees' and managers' hands (22:26). Vahue says SuitePeople has helped Brite automate and improve time off and expense processes as well as goal and performance management (23:38). Brite even customized SuitePeople to track metrics that are specific to the business and its sales team (24:35). Finally, Vahue says Brite is growing quickly and looks forward to automating more processes within NetSuite, like payroll and project management (28:04). She concludes by noting, "The greatest part about NetSuite is that we make it our own."

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