SPECIAL, NOT BIG: Featuring Voodoo Doughnut CEO Chris Schultz

SPECIAL, NOT BIG: Featuring Voodoo Doughnut CEO Chris Schultz

This week our very special guest is Chris Schultz, a veteran executive with previous stints at Starbucks and MOD Pizza, who now serves as CEO of Voodoo Doughnut the remarkable Portland, Oregon based company that invented the gourmet donut category and has developed a cult-like following, despite expanding to a dozen locations.

Chris shares many lessons from his decades of restaurant experience, unpacking what it takes to consistently deliver "crave-able" product, whatever your target audience. Mostly, we delve into the importance of putting brand first, the importance of constant innovation, and how to keep the magic and preserve authenticity while pursuing an expansion strategy.

As is our custom, we wrap up the episode with our fast-paced weekly segment “Remarkable or Forgettable?” where we give our hot takes on retail headlines, and deem them wow-worthy, best ignored or somewhere in between. This week's big stories include Gap's sale of Intermix to private equity, Macy's commission kerfuffle, Wayfair and Peloton's earnings and Dick's Sporting Goods new outlet concept.

Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his website. The expanded and revised edition of his bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a Forbes senior contributor and on Twitter and LinkedIn. You can also check out his speaker "sizzle" reel here.


Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast, The Voice of Retail, plus Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn.

Join us at the CommerceNext Growth Show in New York June 23rd and 24th with this exclusive discount code for 10% off general admission tickets and FREE retail tickets: Your code is "REMARKABLE" . See you in the Big Apple!

About Us

Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling author of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.


Michael LeBlanc is a senior retail advisor, keynote speaker and media entrepreneur. Michael has delivered keynotes, hosted fire-side discussions hosted senior retail executive on-stage in 1:1 interviews worldwide. Michael produces and hosts a network of leading retail trade podcasts, including The Remarkable Retail Podcast, The Voice of Retail The Food Professor, The FEED powered by Loblaw and the Global eCommerce Leaders podcast. He has been recognized by the NRF as a global Top Retail Voice for 2025 and 2025 and continues to be a ReThink Retail Top Retail Expert for the fifth year in a row.

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The Hybridization of Retail

The Hybridization of Retail

Welcome to the Remarkable Retail podcast Season Three, Episode Two! I’m Michael LeBlanc, and I’m Steve Dennis.  This week we go deep on a growing trend that Steve introduced in his book, and recently ...

20 Heinä 202146min

Amazon Unbound with author Brad Stone

Amazon Unbound with author Brad Stone

We're back with Season 3 and we kick it off with our special guest Brad Stone, senior executive editor for global technology at Bloomberg News and bestselling author of several books, including his la...

6 Heinä 202143min

Nope, physical retail, still not dead.  Not even close.  Get ready for Season Three!

Nope, physical retail, still not dead. Not even close. Get ready for Season Three!

Nope, physical retail, still not dead. Not even close. Yet the lines between physical and digital continue to blur and it continues to get harder and harder to be the amplified signal to stand out for...

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Season 2 Finale with Matt Shay, President & CEO, National Retail Federation

Season 2 Finale with Matt Shay, President & CEO, National Retail Federation

We wrap up our second season with special guest, Matt Shay, President & CEO of the National Retail Federation (NRF). Many of us may know about the NRF because of its annual "Big Show", but as you'll l...

15 Kesä 202138min

Retail's Great Acceleration with guest Carl Boutet

Retail's Great Acceleration with guest Carl Boutet

This week the "3 Amigos of Retail" re-unite, as we welcome our special guest Carl Boutet for a discussion of "The Great Acceleration." When Carl first coined the term during Steve's virtual book launc...

8 Kesä 202144min

Retail On Purpose. The Phluid Project's Rob Smith

Retail On Purpose. The Phluid Project's Rob Smith

This week our guest is Rob Smith, CEO & Founder of The Phluid Project and Get Phluid. After many years as a senior executive working with Macy's, Victoria's Secret, Levi's and Nike, Rob followed his p...

2 Kesä 202139min

Retail's Turning Point?

Retail's Turning Point?

This week we go sans guest and go deep on the latest retail earnings and overall big picture trends--and what they portend for a retail recovery and future winners and losers.We all knew this quarter ...

25 Touko 202139min

What's Next for Fashion Resale with Fashionphile Founder Sarah Davis

What's Next for Fashion Resale with Fashionphile Founder Sarah Davis

This week our guest is fashion resale pioneer Sarah Davis, the Founder, President & CCO of Fashionphile, the leading purveyor of preowned ultra-luxury accessories. We learn all about Fashionphile's 20...

18 Touko 202140min

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