Payment Dispute Best Practices

Payment Dispute Best Practices

Confused about credit card disputes and chargebacks? In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down what disputes are, why they happen, and how to respond effectively to protect your cash flow. Learn how to win disputes, avoid processing issues, and keep your business running smoothly. Don’t let disputes derail your revenue—listen now!

Jaksot(71)

Scaling Smart: Lessons from Multifamily to Multi-Location Self Storage

Scaling Smart: Lessons from Multifamily to Multi-Location Self Storage

James Shepherd chats with investor Brandon Michael of Greater Good Investments about how he went from buying his first facility to managing six—and developing another. They cover real lessons on fin...

22 Loka 202526min

Dual Pricing Explained | CCStorage’s Competitive Advantage

Dual Pricing Explained | CCStorage’s Competitive Advantage

On the latest Self Storage Insight Podcast, James Shepherd joins Matt Markham and shares how CCStorage started, the rise of dual pricing, and why it’s a game-changer for operators.

19 Syys 202524min

Self Storage Strategies to Beat the Slow Season

Self Storage Strategies to Beat the Slow Season

As summer winds down, self-storage operators are already looking ahead to the slower season. Tune in to the Self Storage Insight Podcast with Ben Shirey and Matt Markham as they dive into why demand i...

22 Elo 202518min

Goodbye Certified Mail? Self Storage Legal Updates for 2025

Goodbye Certified Mail? Self Storage Legal Updates for 2025

ChatGPT said: Auction laws are changing fast. Email notices are now valid in many states, and unsigned leases may still be binding. Stay compliant—stay ahead.

1 Elo 202515min

How the Right Manager Can Transform Your Storage Business

How the Right Manager Can Transform Your Storage Business

When should you hire a storage manager? Learn when it makes sense, what to pay, and how the right hire can boost your facility’s performance.

20 Kesä 202525min

Beating the Big Guys | Competing in Self Storage

Beating the Big Guys | Competing in Self Storage

Big REITs dropping rates? Don’t follow blindly. Learn how independent storage owners can compete smart, build loyalty, and grow sustainably.

6 Kesä 202521min

Storage Fees That Make (or Break) Your Facility

Storage Fees That Make (or Break) Your Facility

Are your storage fees helping or hurting your business? Learn which fees to charge, avoid, and how to boost revenue without losing tenants.

23 Touko 202517min

From Setup to Success | Smart Moves for Self-Storage Operators

From Setup to Success | Smart Moves for Self-Storage Operators

New to managing a storage facility? In this episode, we cover fee structures, billing tips, and setup strategies that top operators use every day.

9 Touko 202519min

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