112. Remco de Vries, VP Revenue Marketing, Gainsight - How to create an engaging Customer Community!
The SaaSiest Podcast21 Marras 2023

112. Remco de Vries, VP Revenue Marketing, Gainsight - How to create an engaging Customer Community!

In this episode, we speak with Remco de Vries, VP Revenue Marketing, Gainsight, the Customer Success & Engagement platform that has pioneered the CS profession, a powerhouse in the space with an ARR of 200M+ USD and customers all over the world.

We talked with Remco about building engaged communities. We are particularly looking into how you as a SaaS company can secure high engagement in your community:

- What defines a community? - Why it is so important to define the USE CASE for your community? - How to best explain what is in it for the community members? - How to get to the point where the community drives some of the initiatives? - How to measure the effects of a successful customer community? These are some of the many topics we address with Remco. Please tune in to listen to his experience in building engaging customer communities.

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139. Helena Tivell, VP of People, Kognity -  Leadership development - how to develop your  leaders!

139. Helena Tivell, VP of People, Kognity - Leadership development - how to develop your leaders!

In this episode, we speak with Helena Tivell, VP of People, Kognity, the all-in-one digital teaching and learning platform - with interactive content, analytics, and assessment support. We talked with...

30 Huhti 202447min

138. Daan Assen, Founder, SwipeGuide  - How do you succeed with your customer pilot projects?

138. Daan Assen, Founder, SwipeGuide - How do you succeed with your customer pilot projects?

In this episode, we speak with Daan Assen, Founder, SwipeGuide, the platform that empowers frontline teams to connect knowledge, collaboratively solve problems, and continuously improve processes to e...

24 Huhti 202451min

137. Bas van Wijk, VP Commercial Operations, AskCody  - Getting the inbound engine off the ground!

137. Bas van Wijk, VP Commercial Operations, AskCody - Getting the inbound engine off the ground!

In this episode, we speak with Bas van Wijk, VP Commercial Operations, AskCody, the Meeting Management Platform for Microsoft that's driving meeting efficiency through an intelligent Meeting Managemen...

13 Huhti 202448min

136. Ingrid Bonde Åkerlind, Principal, Oxx - You have Product-Market-Fit, now what?

136. Ingrid Bonde Åkerlind, Principal, Oxx - You have Product-Market-Fit, now what?

In this episode, we speak with Ingrid Bonde Akerlind, Principal, Oxx, a specialist SaaS investor, who provides each entrepreneur with a support system of unique specialist expertise and network, and a...

11 Huhti 202459min

135. Markus Ståhlberg, CEO & Co-Founder, N.Rich - Outplay when you can't Outspend!

135. Markus Ståhlberg, CEO & Co-Founder, N.Rich - Outplay when you can't Outspend!

In this episode, we speak with Markus Ståhlberg, CEO & Co-Founder, N.Rich, the Account-based GTM Platform best suited for fast-growing mid-market and enterprise companies. It's been recognized in the ...

8 Huhti 202455min

134. Vincent Jong, VP Product, Dealfront - PLG and Human approach in symbiosis!

134. Vincent Jong, VP Product, Dealfront - PLG and Human approach in symbiosis!

In this episode, we speak with Vincent Jong, VP Product, Dealfront, the Go-to-Market Platform giving sales and marketing teams the data, applications, and insights they need to win any European market...

3 Huhti 202455min

133. Janus Klok Matthesen, Co-founder and CTO, Pixelz - Is AI going to replace Software Engineers?

133. Janus Klok Matthesen, Co-founder and CTO, Pixelz - Is AI going to replace Software Engineers?

In this episode, we speak with Janus Klok Matthesen, Co-founder and CTO, Pixelz, the post-production software for global brands, retailers, and photo studios, having retouched more than 55 million pro...

26 Maalis 202459min

132. Martin Lidgard, Founder & CEO, Web Manuals - Design your future with strategic projects!

132. Martin Lidgard, Founder & CEO, Web Manuals - Design your future with strategic projects!

Martin Lidgard, Founder & CEO, Web Manuals, the All-in-One Document Management System For Aviation Professionals that has bootstrapped past 10m Euro in ARR and continues to grow fast globally. We talk...

20 Maalis 20241h 1min

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