How Lumen CEO Kate Johnson Changed the Culture of a Billion-Dollar Company From Playing Not to Lose to Playing to Win

How Lumen CEO Kate Johnson Changed the Culture of a Billion-Dollar Company From Playing Not to Lose to Playing to Win

Turning around a struggling company isn't for the faint of heart, but Kate Johnson, CEO of Lumen Technologies, is proving it can be done—and done well. Leading 30,000 employees and steering billions in revenue, Kate is tackling one of the toughest challenges in business: shifting a telecom giant from "playing not to lose" to "playing to win." In this episode, Kate opens her fresh and fearless playbook on what it really takes to transform a culture: it starts with clarifying your mission and getting everyone aligned. She shares bold, practical strategies like fostering trust, teaching resilience, and encouraging courageous conversations that push teams forward, not sideways. We'll also unpack why most leaders fail at culture change (and it's not for lack of trying), how to break silos by getting close to the action, and the non-negotiables for any leader's first 100 days. If you're ready to rethink what it means to lead and create a culture that wins, you don't want to miss this one.

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Ep. 23: What the Future of Work Will Look Like

Ep. 23: What the Future of Work Will Look Like

Toni Cusumano is a Principal and Technology Sector Human Capital Leader at PwC, and she and her team have been spending a lot of time exploring what the future of work is going to look like. They have...

4 Maalis 201555min

Ep. 22: Exponential Organizations

Ep. 22: Exponential Organizations

This week's episode of the future of work podcast is one of my favorites. I talk with Salim Ismail, Founding Executive Director of Singularity University, and co-author of "Exponential Organizations: ...

25 Helmi 20151h 14min

Ep. 21: Behind the Scenes of Spiceworks

Ep. 21: Behind the Scenes of Spiceworks

Spiceworks is the world's largest community of global IT professionals that come together online and offline. Spiceworks was recently named by Glassdoor as one of the world's best companies to work fo...

18 Helmi 20151h 24min

Ep.19: Overcoming the Skills Gap

Ep.19: Overcoming the Skills Gap

The "skills gap" is inarguably one of the biggest threats for modern day workplaces. Many employers say they can't fill open jobs and employees say that they aren't getting the proper education and tr...

5 Helmi 201555min

Ep 20: Corporate Culture

Ep 20: Corporate Culture

MuleSoft is another organization that was recently ranked by Glassdoor as one of the best places to work in America and they have also won plenty of other awards for being a great place to work. Accor...

2 Helmi 20151h 9min

Ep. 18: Turning the Ship Around

Ep. 18: Turning the Ship Around

How does a nuclear submarine captain take one of the lowest performing vessels and make them one of the top performing ones? David Marquet did just that and he explains how he did it in his new book, ...

28 Tammi 20151h 16min

Ep.17: The Quantified Workplace

Ep.17: The Quantified Workplace

Many people are already using technology to track things in their personal lives such as food they eat, steps they take, sleeping patterns, and much more. However, what if we took this same approach o...

21 Tammi 201559min

Ep.16: Playing to Win

Ep.16: Playing to Win

F5 Networks recently made it to "Glassdoor's prestigious list of the Top 50 Places to Work in America" and was ranked #4 out of the "large companies" category. This podcast has Staffing Director, Rich...

14 Tammi 20151h 26min

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