A human approach to scaling a coffee business – a conversation with Kris Schackman

On the podcast this week we’re examining the market for high end coffee grinders and their essential role in the coffee making process.In conversations with Dale Harris, World Barista Champion and Global New Product & Business Development at Hasbean / Ozone Coffee Roasters, Lena Frick, Head Of Marketing, Hemro Group, and Lauro Fioretti, Chief Engineer, Simonelli Group, we discuss just how important grinders are in achieving coffee quality, how much and where operators should be investing in new equipment, and what the future is for grinding technology. Credits music: “She” by Karla Silva for The Coffee Music Project Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

10 Kesä 202235min

On the podcast this week we’re exploring the impact of soaring inflation on the global economy and the rising pressures on hospitality operators.We speak with Will Hawkley, Global Head of Leisure & Hospitality, KPMG, Chris Ammermann, Director of Operations, Caravan, and Jim Ragas, President & CEO, The Second Cup Coffee Company, to understand where inflation is stemming from, how operators can navigate these challenges, and the extent to which rising costs are affecting profitability.Credits music: "Flaws & Ceilings" by Frank Hamilton Ft. Lauren Aquilina Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

27 Touko 202232min

This week on the podcast we’re exploring the growing demand for decaffeinated coffee and its increasing potential in the specialty landscape.In conversations with Laura Burton, Marketing Lead for Coffee, Taylors of Harrogate, Chris Kornman, Director of Education, Royal Coffee, and Emmanuel Dias, VP of Trading for Europe, Swiss Water, we discuss the different processes for removing caffeine, find out how big the decaf market is globally and what the driving trends are for this small but highly promising market segment.You can find out more about Chris Kornman's book "Green Coffee: A Guide for Roasters and Buyers" here.Credits music: “I still miss you” by Emma Stevens for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

13 Touko 202228min

On the podcast this week we’re addressing the important topic of diversity and inclusion across the coffee industry.We’ll be exploring why it is important to have a diverse workforce, what it means to be truly inclusive, and the business benefits of building a welcoming environment for both customers and staff.To help us tackle these complex questions and shed light on some different employee and customer experiences, we’ll be talking with Lem Butler, Co-Founder, Black & White Coffee Roasters, Jessica Worden, Head of Coffee, Gail’s Bakery, and accessibility consultant Tim Blanchard.Credits music: "I gotta hope" by Coco for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

30 Huhti 202244min

On the podcast this week we’re exploring the multi-billion dollar coffee capsule industry, to uncover the opportunities for pods and capsules, and understand why many specialty coffee players have recently entered the space. In conversations with Jason Webber, B2C Commercial Director, Nespresso UK, Maxwell Colonna-Dashwood, Founder, Colonna Coffee and Adrienne Roberts, CEO, Allpress Espresso, we’ll examine the long-term potential of this rapidly growing segment and ask whether coffee capsules are a threat or a complement to coffee shops and home espresso machines. Credits music: "We Are All Just Human" by Catherine Taylor Dawson for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

12 Huhti 202233min

On the podcast this week, we're discussing how Covid has impacted the real estate market for coffee and hospitality businesses and why finding the right site can make or break any new café opening.In conversations with Russel Helbling, Managing Director, Katz & Associates, Heather Perry, VP, Klatch Coffee, and Julia Wilkinson, Restaurant Director at Shaftesbury, we'll explore the success factors that make for a great coffee shop location, and find out what’s happening to rents and site availability across London, New York and Los Angeles.Credits music: "The Woman That Made Me" by Abrielle Scharff, winner of The Coffee Music Project 2022Join us at The London Coffee Festival 2022 from 31 March to 3 April at The Old Truman Brewery. Stop by our stand and say hi!Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

26 Maalis 202241min

On the podcast this week, we’re hitting the streets of the UK to discover what’s happening across the nation’s fast-growing specialty coffee market. From London to Birmingham, Edinburgh and beyond, the specialty segment has seen remarkable growth in the 20 years since coffee consumption exploded across the UK high streets.To find out what’s next for this exciting market and the challenges and opportunities for independent multi-site operators in different regions, we speak with Roland Horne, Founder and CEO, WatchHouse, Will Kenney, Commercial Director, 200 Degrees, and John Thompson, Co-owner, Artisan Roast. Read the findings from Allegra's latest research on the UK coffee shop market here: Project Café UK 2022Credits music: 'Strong Coffee' by Tally Spear for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

25 Helmi 202228min