EP260: Dries De Coster, Managing Director of Chat Automation LTD - Top Tips To Integrate AI Into Recruitment

EP260: Dries De Coster, Managing Director of Chat Automation LTD - Top Tips To Integrate AI Into Recruitment

Dries De Coster, Managing Director of Chat Automation LTD, Delivered a meaningful insight exploring the exciting potential of AI and automation in the recruitment industry. Shares his story of moving from Belgium to England in 2005 to expanding his career from working in HR to automation from summer 2023.

He discussed how his company’s digital 24/7 working bot, Dwight (Digital worker interface for generic human tasks) , enables recruiters to focus on more impactful, candidate-facing activities, leading to higher productivity and better retention rates.

In this episode, Dries and Lysha dive into the topics of:

  • How technology can streamline recruitment processes and enhance the human side of recruitment by automating time-consuming, repetitive tasks.
  • Highlighted how AI and automation can drive operational efficiency while still preserving the critical human element of recruitment.
  • The Industry must attract forward-thinking individuals who are willing to adapt to these innovations, as those resistant to change may find themselves left behind.

.

  • Shares his plans to expand Dwight’s capabilities...

  • How AI can enhance data analysis
  • Both agreeing on the need to blend human expertise with AI tools like ChatGPT to improve data retrieval and analysis.

The conversation wraps up with a look to the future, Dries reflecting on upcoming developments in AI and automation... Listening to this episode offers an insightful glimpse into AI and automation for the future of recruitment.

Connect with Dries De Coster here - https://www.linkedin.com/search/results/all/?heroEntityKey=urn%3Ali%3Afsd_profile%3AACoAAANpoJ4B18sGLzua4DQpSrAWsesKU65gq4s&keywords=Dries%20De%20Coster&origin=ENTITY_SEARCH_HOME_HISTORY&sid=C0D

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The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.

Our Sponsor:

Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.

Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiter

Our Partners:

Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/

Diversity in Recruitment helps recruitment businesses understand diversity, equity, and inclusion in a way that makes sense. Our training and advisory work is designed anidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.

Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much moredidence to attract diverse talent, recruit inclusively, improve your candidate journey and confidently partner with their clients. DE&I doesn’t have to be complicated and scary - it’s simply about fair, ethical and high-quality recruitment.

Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.

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EP335: Why Sleep, Stress & Human Connection Matter More Than Ever | Justin Hai, CEO, Rebalance Health

EP335: Why Sleep, Stress & Human Connection Matter More Than Ever | Justin Hai, CEO, Rebalance Health

What if the biggest performance advantage in recruitment wasn’t another productivity hack, but better sleep?In this thought-provoking episode, Lysha Holmes is joined by Justin Hai, Co-Founder of Rebal...

3 Elo 49min

EP334: Why Reputation Is The Best Inbound Strategy - Kath Reynolds, Founder, Balance Recruitment

EP334: Why Reputation Is The Best Inbound Strategy - Kath Reynolds, Founder, Balance Recruitment

What does it take to build a recruitment business that stands the test of time?In this episode of The Recruiter's Recruitment Podcast, Lysha Holmes welcomes back Kath Reynolds, Founder of Balance Recr...

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EP333: Just F*cking Do It: Exits, Growth & Founder Mindset - Laura Linden, Fractional CFO, Feisty FD

EP333: Just F*cking Do It: Exits, Growth & Founder Mindset - Laura Linden, Fractional CFO, Feisty FD

What does building a recruitment business with the end in mind actually look like? And does an "exit" always mean selling?In this episode, Lysha Holmes is joined by Laura Linden, founder of Feisty FD ...

20 Heinä 43min

EP332: 4 Hacks to Improve Your Odds of Success - Kyle Austin Young, Writer & Strategy Consultant

EP332: 4 Hacks to Improve Your Odds of Success - Kyle Austin Young, Writer & Strategy Consultant

What if success isn't just about talent or luck—but about improving your odds?In this episode of The Recruiter’s Recruitment Podcast, Lysha Holmes is joined by strategy consultant and writer Kyle Aust...

13 Heinä 38min

EP331: From Recruiter at 15 to Managing Director - Chloe Marsh, MD of Get Recruited

EP331: From Recruiter at 15 to Managing Director - Chloe Marsh, MD of Get Recruited

In this episode of The Recruiter’s Recruitment Podcast, Lysha Holmes is joined by Chloe Marsh, Managing Director of Get Recruited, to explore an inspiring recruitment career that began at just 15 year...

6 Heinä 35min

EP330: Why Face-to-Face Networking Wins Business - Mike Dias, Senior Talent Partner, Forge Talent

EP330: Why Face-to-Face Networking Wins Business - Mike Dias, Senior Talent Partner, Forge Talent

In this episode of The Recruiter’s Recruitment Podcast, Lysha Holmes sits down with Mike Dias, Senior Talent Partner at Forge Talent, to explore an inspiring career journey that spans international ru...

29 Kesä 38min

EP329: Being on The Apprentice: Taking Risks & Starting Again - Melica Moshiri, Founder, SkillTorch

EP329: Being on The Apprentice: Taking Risks & Starting Again - Melica Moshiri, Founder, SkillTorch

What really happens when you leave your recruitment business behind to compete on one of the UK’s biggest TV shows?In this episode of The Recruiter’s Recruitment Podcast, host Lysha Holmes sits down w...

22 Kesä 34min

EP328: Referrals, Resilience & Market Trends in 2026 - Shannon Rowlands, Qui Recruitment

EP328: Referrals, Resilience & Market Trends in 2026 - Shannon Rowlands, Qui Recruitment

In this episode of The Recruiter’s Recruitment Podcast, Lysha Holmes sits down once again with Shannon Rowlands, Principal Recruitment Consultant at Qui Recruitment, to explore market trends, as well ...

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