SPOTLIGHT: Embracing CHRO Digital Leadership, with Kemper CHRO Ismat Duckson Aziz

SPOTLIGHT: Embracing CHRO Digital Leadership, with Kemper CHRO Ismat Duckson Aziz

Technology is advancing at a breakneck speed, presenting both new opportunities and challenges for organizations. Ismat Duckson Aziz, Kemper CHRO and Chief Administrative Officer, joins the Talent Angle to discuss how CHROs can shape the technology strategy of their organization. She explains how CHROs can overcome the anxiety that comes with diving into the rapidly changing environment of technology, and assert themselves as drivers of enterprise innovation.

Ismat Duckson Aziz is the Chief Human Resources Officer (CHRO) and Chief Administrative Officer of Kemper. Ismat has more than 25 years of HR experience, most recently serving at U.S. Bank as Chief Advocacy Officer. Previous roles include CHRO for Sprint, CHRO for Sam's Club, and senior HR roles at Sears Canada and MDS Pharma Services. Ismat earned a master's of business administration from Ivey Business School at Western University in Canada and completed her undergraduate work at the University of Toronto. Ismat holds certifications in board governance and HR internationally.

Jessica Knight is a vice president of research in the Gartner HR practice. She leads research teams to identify best practices and new opportunities to address HR executives' most urgent challenges. Her areas of focus include employee experience, organizational culture, change management and the future of work.

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SPOTLIGHT: Ushering in a Postgenerational Workplace With Mauro Guillen

SPOTLIGHT: Ushering in a Postgenerational Workplace With Mauro Guillen

Author and professor Mauro Guillén joins the Talent Angle to explain how generational labels, such as "baby boomers" or "millennials," can be counterproductive in the workplace. Guillén offers an alte...

10 Kesä 202522min

SPOTLIGHT: Addressing the Burnout Epidemic With Jennifer Moss

SPOTLIGHT: Addressing the Burnout Epidemic With Jennifer Moss

In her book "The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It," Jennifer Moss implores organizations to design burnout strategies that move beyond apps, wellness programs and per...

3 Kesä 202526min

SPOTLIGHT: Designing Work Without Jobs With Ravin Jesuthasan and John Boudreau

SPOTLIGHT: Designing Work Without Jobs With Ravin Jesuthasan and John Boudreau

Drawing on their professional and academic experience, Ravin Jesuthasan and John Boudreau argue the current work "operating system" is increasingly unable to meet the needs of employees and employers....

27 Touko 202523min

SPOTLIGHT: Sizing the Impact of Skills-Based Hiring, With HBS' Joseph Fuller

SPOTLIGHT: Sizing the Impact of Skills-Based Hiring, With HBS' Joseph Fuller

In recent years, organizations have started to experiment with skills-based hiring by dropping degree requirements and other credentials in job postings to unlock new talent populations. However, a fu...

20 Touko 202528min

SPOTLIGHT: Embracing Failure to Cultivate Innovation with Amy Edmondson

SPOTLIGHT: Embracing Failure to Cultivate Innovation with Amy Edmondson

In their pursuit of heightened productivity, organizations are leaving little room for failure. However, failures are an inevitable part of the innovation process and often serve as a precursor to bre...

13 Touko 202526min

Inspiring as a Leader with Adam Galinsky

Inspiring as a Leader with Adam Galinsky

Leader and manager development was CHROs' top priority in 2025, according to the 2025 Gartner HR Priorities Survey. When employees are frustrated by the leadership at the organization, their engagemen...

6 Touko 202547min

SPOTLIGHT: Thriving on Conflict with Amy Gallo

SPOTLIGHT: Thriving on Conflict with Amy Gallo

Conflict management is an increasingly essential skill for individuals in leadership positions. However, it is a topic that often makes people — especially leaders and managers — feel uneasy. As leade...

29 Huhti 202527min

Making Better Decisions With Justin 'Hasard' Lee

Making Better Decisions With Justin 'Hasard' Lee

Today's CHROs face a dynamic business environment, and must make difficult, strategic decisions despite uncertainty. Justin "Hasard" Lee, former U.S. Air Force fighter pilot and author of "The Art of ...

22 Huhti 202536min

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