Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Tammi 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

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Exposing Fraud In The Healthcare Space with Dale Clay, CTO at ProviderTrust

Exposing Fraud In The Healthcare Space with Dale Clay, CTO at ProviderTrust

Today we’re talking to Dale Clay, CTO at ProviderTrust; and we discuss the prevalence of medical malpractice; how fraud is exposed in the healthcare space; and why leading others starts with leading y...

21 Loka 202256min

The Revolution Of Embedded Finance with Kenneth Kunin, SVP, Enterprise Technology Office at FIS

The Revolution Of Embedded Finance with Kenneth Kunin, SVP, Enterprise Technology Office at FIS

Today we’re talking to Kenneth Kunin, SVP, Enterprise Technology Office at FIS; and we discuss the revolution of embedded finance; how to upskill a tech team; and why it’s best to vary your career wit...

19 Loka 202231min

The Modernization Of Healthcare with Claus T. Jensen, Chief Innovation Officer at Teladoc Health

The Modernization Of Healthcare with Claus T. Jensen, Chief Innovation Officer at Teladoc Health

Today we’re talking to Claus T. Jensen, Chief Innovation Officer at Teladoc Health; and we discuss the modernization of the healthcare ecosystem; how to healthily disrupt an industry; and why genuine ...

17 Loka 202242min

The Benefits Of Measuring Brain Activity with Ryan Field, CTO at Kernel

The Benefits Of Measuring Brain Activity with Ryan Field, CTO at Kernel

Today we’re talking to Ryan Field, CTO at Kernel; and we discuss how Kernel Flow is reading signals in the brain; what different substances such as alcohol do to our minds; and how objectively measuri...

14 Loka 202238min

Implementing Trustworthy AI's with Anthony Scriffignano, SVP and Chief Data Scientist at Dun & Bradstreet

Implementing Trustworthy AI's with Anthony Scriffignano, SVP and Chief Data Scientist at Dun & Bradstreet

Today we’re talking to Anthony Scriffignano, SVP and Chief Data Scientist at Dun & Bradstreet; and we discuss the ways in which careers are formed from uncertainty; how to think about and implement tr...

12 Loka 202252min

How Security Teams Can Become The Hero with Andrew Wright, Director of Strategic Content at Snyk

How Security Teams Can Become The Hero with Andrew Wright, Director of Strategic Content at Snyk

Today we’re talking to Andrew Wright, Director of Strategic Content at Snyk; and we discuss how security teams can become the hero; the nature and causes of sophisticated cloud attacks; and how to go ...

10 Loka 202251min

Helping Companies Transform Their Networks with Jason Edelman, Founder & CTO of Network to Code

Helping Companies Transform Their Networks with Jason Edelman, Founder & CTO of Network to Code

Today we’re talking to Jason Edelman, Founder & CTO of Network to Code; and we discuss how Jason is using open source projects to drive innovation in their space; why being public about their work bro...

7 Loka 202240min

The World’s First Smart Contact Lens with Mike Wiemer, VP of Engineering and CTO at Mojo Vision

The World’s First Smart Contact Lens with Mike Wiemer, VP of Engineering and CTO at Mojo Vision

Today we’re talking to Mike Wiemer, VP of Engineering and CTO at Mojo Vision; and we discuss how they’ve built the world’s first smart contact lens; why the key to any startup isn’t having solutions b...

5 Loka 202243min

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