Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Tammi 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

Jaksot(882)

#337 Aaron Suzuki - Increasing Return on IT Investments, and Balancing Tradeoffs in Management

#337 Aaron Suzuki - Increasing Return on IT Investments, and Balancing Tradeoffs in Management

Today we are talking to Aaron, the CEO and Founder of SmartDeploy. And we discuss how SmartDeploy is reimagining desktop management. The challenges of balancing tradeoffs as a management team, and why...

9 Kesä 202159min

#336 Sir Tim Berners-Lee & John Bruce - Creating a New Web For All

#336 Sir Tim Berners-Lee & John Bruce - Creating a New Web For All

Today we are talking to Tim Berners-Lee: the inventor of the World Wide Web and CTO at Inrupt, and John Bruce: the CEO at Inrupt. We discuss how Inrupt is building a new layer on the Web called Solid....

7 Kesä 202153min

#335 Rahul Singhal - Clean AI Training Data, and Leading With Selflessness

#335 Rahul Singhal - Clean AI Training Data, and Leading With Selflessness

Today we are talking to Rahul, the Chief Product and Marketing Officer at Innodata. And we discuss how most AI projects fail because of a lack of clean data. How Innodata provides pristine training da...

4 Kesä 202143min

#334 Ryan Patrick - Cybersecurity in Healthcare, and Leadership Lessons from the U.S. Army

#334 Ryan Patrick - Cybersecurity in Healthcare, and Leadership Lessons from the U.S. Army

Today we are talking to Ryan, the SVP of Security at Intraprise Health. And we discuss how being HITRUST certified can save you tons of time on risk assessments when working with other companies. How ...

2 Kesä 20211h 1min

#333 Jen Hartsock - Being Resilient, and 3 Major Tenants of Leadership

#333 Jen Hartsock - Being Resilient, and 3 Major Tenants of Leadership

Today we are talking to Jen, the CIO of Baker Hughes. And we discuss how being resilient and able to pivot quickly will take you far in your career. Jen’s 3 major tenants of leadership, and why it’s i...

31 Touko 20211h 3min

#332 Joyce Mullen - Digital Transformation, Consolidating Your IT Vendors to One

#332 Joyce Mullen - Digital Transformation, Consolidating Your IT Vendors to One

Today we are talking to Joyce, the President of Insight North America. And we discuss how Insight guides companies through the complex digital transformation process. The advantages of consolidating y...

28 Touko 202148min

#331 Dan Jones - Moving On-Prem Workloads to the Cloud, & Continuous Improvement

#331 Dan Jones - Moving On-Prem Workloads to the Cloud, & Continuous Improvement

Today we are talking to Dan, the SVP of Product at Skytap. And we discuss how the structure of engineering teams change and mature over time. The unique intellectual property Skytap made to help solve...

26 Touko 202155min

#330 Peter High - President of Metis Strategies and Author of "Getting To Nimble"

#330 Peter High - President of Metis Strategies and Author of "Getting To Nimble"

Today we are talking to Peter, the President of Metis Strategies and the author of the book "Getting To Nimble." And we discuss how large enterprises can digitally transform to stay competitive in mod...

24 Touko 202154min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
rss-rahapodi
mimmit-sijoittaa
ostan-asuntoja-podcast
herrasmieshakkerit
rss-neuvottelija-sami-miettinen
rss-h-asselmoilanen
rahapuhetta
rss-rahamania
oppimisen-psykologia
pomojen-suusta
rss-lahtijat
rss-laakispodi
sijoituspodi
rss-porssipuhetta
rss-markkinointitrippi
rss-merja-mahkan-rahat
rss-sisalto-kuntoon
rss-inderes