[Bonusode] How to Master MSP Cash Flow and Credit Management

[Bonusode] How to Master MSP Cash Flow and Credit Management

In this interview, Team Tubb’s Kareena Barat speaks to Nicki Kinton, the founder of Confident Cashflow, a Wiltshire-based finance business. A credit management professional, Nicki works with companies of all sizes.

She specialises in helping clients hit their growth goals, tackling cash flow issues and developing better credit management strategies. Here, she shares her advice on improving your MSP cash flow.

Nicki explains who her typical clients are and how she helps them. She talks through how to understand credit, why every MSP needs a credit policy and why late payments aren’t the root cause of your cash flow issues.

Nicki shares the five-pillar framework she uses with her Confident Cashflow clients, how your mindset on payment terms influences cash glow, and how to improve your credit management processes and policies.

She talks through the steps businesses can implement to avoid frequent late payments and when they happen, how to feel confident chasing them up. She also shares who inspires her and recommends her favourite books.

Mentioned in This Episode


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[165] The 20-Year Overnight MSP Success Story You Need To Hear

[165] The 20-Year Overnight MSP Success Story You Need To Hear

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[164] Top Lessons from 25 Years Building a Successful MSP

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[Travelogue] UptimeLIVE 2024: Business Growth for MSPs

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Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb and Lenka Koppova, who are in London for UptimeLIVE.Grab a cup of your favourite tea or coffee, relax and j...

18 Syys 202413min

[163] Why Modern MSPs Need to be at Uptime Live

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15 Syys 202453min

[162] How to Make Accurate Billing a Superpower for Your MSP Business

[162] How to Make Accurate Billing a Superpower for Your MSP Business

In this interview, Richard speaks to Ben Rogers, a Sales Manager at Cloud Billing. Cloud Billing offers a solution that helps MSPs to automate their billing processes quickly, accurately, and comprehe...

8 Syys 202443min

[161] Why CompTIA are the MSP Industry's Best-Kept Secret

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In this episode, Richard speaks to MJ Shoer, the Chief Community Officer at CompTIA. After studying for a degree in computer science, he worked in sales for startup software and hardware companies. He...

25 Elo 20241h 26min

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

In this interview, Richard speaks to Fiona Challis. She’s been in the IT industry for over 25 years, firstly in corporate and then running a sales training company. Now, she’s passionate about mindset...

21 Heinä 202447min

[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners

In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia.He tell...

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