Episode 27: An Overview of the CAPA QM App (P50) with Gretchen Dixson

This episode marks the final episode of the year for 2019! This episode will be dedicated to SOLABS' EQMS, SOLABS QM 10 — specifically focusing on one of the off-the-shelf QM Apps known as P50 that is a CAPA process. And once again, Gretchen Dixson will be joining the podcast! Gretchen is the Senior Product Specialist and Head Trainer at SOLABS and she has been quite involved with clients who are working with the CAPA QM App (P50) by training them on it and helping them figure out how they're going to use it.

Today, Gretchen and Philippe Gaudreau will be discussing the CAPA QM App (P50) and taking a look at the 8 steps within the process and each of their roles, the difference between a CAPA and other deviation processes, how to get the best use out of it, and examples of how other clients have been using it so far.

Whether you're new to the CAPA QM App P50 or are already using it, this episode will be incredibly helpful to learn more about this process!

Key Takeaways:

[:06] Philippe introduces today's subject: the CAPA QM App (P50).

[1:10] Philippe Gaudreau welcomes Gretchen back on to the podcast!

[1:15] Philippe gives an overview of SOLABS' QM Apps and how to learn more about the CAPA App.

[2:03] Gretchen explains the differences between a CAPA and other deviation processes and what that means in our software.

[3:49] Gretchen details the 8 steps of the P50 CAPA process and explains each of their roles.

[10:40] Gretchen explains how secondary tasks can be used to capture smaller steps of the processes to be completed by other people in the organization.

[11:46] Gretchen explains that the CAPA process can be related to information from outside the software when necessary.

[12:44] Philippe explains how to make the best use of the task view page.

[14:00] Gretchen explains the use of the summary report to get detailed information on a process.

[14:31] Gretchen gives examples of how SOLABS' clients have been using the CAPA process so far.

[15:55] Gretchen showcases what you get when you purchase the CAPA app and what options are available with it.

[18:47] Philippe explains the possibility of creating client-specific custom-made QM Apps vs. purchasing them off-the-shelf.

[20:05] Philippe thanks Gretchen for joining him in this episode!

[20:40] Philippe thanks listeners for tuning in and reminds them to be sure to tune in for future episodes as this one will be the first in a series!

Mentioned in this Episode:

SOLABS-Podcast@SOLABS.com

Philippe Gaudreau on LinkedIn
Gretchen Dixson on LinkedIn

docs.SOLABS.com

QM Insights Ep. 25: "SOLABS QM Features You May Not Know About! With Martine Boire"