Episode 36: Best Practices Around Document Control with Philippe, Martine, Gretchen and Etienne

The QM Insights podcast show is back on its mission to help SOLABS' clients learn from experience, continuously improve and do more with less. This week on the show, Ericka Moore returns as your host! She is joined by SOLABS' CEO Philippe Gaudreau, SOLABS' Head of Product and Quality Management Martine Boire, SOLABS' Product Specialist and Head Trainer Gretchen Dixson and finally SOLABS' Marketing Coordinator Étienne Langlois.

In today's episode, the team discusses best practices around document control, both in and out of QM10. They discuss key points to consider when implementing a document control process, the importance of training document coordinators, how to effectively organize your documents and much more!

Key Takeaways

0:46 – Ericka introduces today's guests, Philippe, Martine, Gretchen and Étienne

1:11 – An overview of the chat function available on solabs.com

2:55 – Introduction to today's topic: best practices around document control

3:40 – The key points to consider when initially creating the procedures for document control

4:44 – Philippe discusses the role of technology in the document control process

5:36 – The importance of training for document coordinators

6:56 – Ericka covers the importance of preparing the backup document coordinators and keeping them up to date with established procedures

9:00 – Martine provides some tips for companies moving from a manual system to an electronic system for control of documents

10:35 – Gretchen explains how to efficiently organize your documents

12:46 – Best practices around document revision

15:25 – The importance of using shared libraries such as SharePoint to ensure that users work on the same files

16:30 – How to ensure that documents are controlled from a training perspective

17:25 – Never keep a copy of a document on your own!

20:50 – The importance of doing a full mapping of the steps within your document control process before moving to a new process

22:25 – Philippe provides a final tip for our listeners

23:10 – Ericka thanks the guests and listeners

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