Thinking differently about the utility customer experience

Alice Yake’s parents’ taught her and her brother the importance of fairness and discipline, but also how to overcome obstacles and tackle big problems.  Those life skills have served Alice throughout ...

4 Elo 25min

Building a cleaner, resilient grid is no small task — especially today, as energy demand surges, electricity prices rise, and political headwinds strengthen. But over and over again, across six season...

21 Heinä 1min

Brian Kurtz doesn’t shy away from a tough climb. He’s always loved the mountains, and in college he spent an entire semester “abroad” in the Western Rockies, learning about ecology while also trudging...

23 Kesä 23min

Ellen Zuckerman followed her nose, literally, into her first career as an energy auditor in New York City. She had an uncanny ability to sniff out dangerous gas leaks in apartment buildings.  That led...

9 Kesä 22min

After emigrating from Cuba to the U.S. at age ten, Georges Gonzalez struggled to find his voice and his passion. It took joining the Civil Air Patrol and, later, the Air Force to boost his confidence ...

26 Touko 21min

Fifteen years ago, Scott Engstrom thought utilities were boring, bureaucratic organizations where people went for job security. But after co-founding GridX in 2010 during the smart meter era, he disco...

12 Touko 25min

Audrey Zibelman’s first job as a trial lawyer in a male-dominated firm in Minneapolis wasn’t a good fit. So she moved to the state’s attorney general office, a place known for being more supportive of...

28 Huhti 19min

In 2007, Apple released its first iPhone. That same year, Seth Frader-Thompson co-founded EnergyHub, planning to leverage smartphones to help consumers save energy.   But over time, the startup realiz...

14 Huhti 19min