From Crisis to Compliance: The HSBC Transformation Story, with Andy Maguire

In 2014, Andy McGuire joined HSBC as Group Chief Operating Officer at one of the most difficult times in the bank's history. Investigations had revealed that poor control processes had led to billions in illicit funds moving through the bank, funding drug cartels and terrorists.

Andy had a key role in engineering an extensive remediation process that took years and millions of dollars. But during that process, he and his team made huge leaps forward and the transformation contributed to significant compliance innovations that still have impacts a decade later.

On this episode of BCG on Compliance, Andy takes us through HSBC’s remediation process, from “draining the swamp” with meticulous but nuanced data readiness and KYC procedures, to the failures that necessitated this transformation in the first place. We will also cover the technological process innovations Andy and his team developed during the remediation, and Andy discusses how best to use AI and machine learning in these instances. It’s a fantastic behind-the-scenes look at one of the most prominent banking compliance stories in recent history, so don’t miss it.

About the Show:

BCG on Compliance is a new podcast from Boston Consulting Group that explores today’s most pressing criminal trends and how compliance experts are adapting to counter those threats.

As financial crimes become increasingly sophisticated, compliance can no longer be just a checkbox. It’s emerged as a transformative force in every industry, reshaping practices in ethics, risk management, money laundering and cyber security. On BCG on Compliance, we dive deep into the extraordinary minds that are driving that change.

Hosted by Hanjo Seibert, a leading expert in compliance, anti-financial crime and fraud, BCG on Compliance features interviews with heavy-hitters propelling compliance to the forefront of the industry. From crime prevention gurus to ethics champions, we’ll ask provocative questions and bring you rich insights from the global players shaping the future of compliance, all in a dynamic and compact 20-minute episode.

Whether you're a seasoned pro or new to the field, BCG on Compliance is your quick, comprehensive guide. Join us as we explore the profound ways compliance is altering industries around the globe. And connect with us at bcgoncompliance@bcg.com

New episodes are released monthly. Listen wherever you get your podcasts. You can also find this episode on BCG’s YouTube Channel.

Episode Links:

Andy Maguire LinkedIn

Hanjo Seibert LinkedIn

BCG LinkedIn

BCG website