Enterprise IT Support at Home
ILTA Voices2 Marras 2021

Enterprise IT Support at Home

In this podcast session, the speakers will discuss changes, challenges, and approaches to supporting enterprise users at their homes. Helpful timeframe of questions asked/responses in the respective podcast: (00.39 - 2:37) "What are the Challenges of Supporting Enterprise Users Remotely?" (2:38 - 4:38) "Did everyone use Citrix and apply to everyone?" (4:40 - 6:18) "Talk about the scope of working remotely." (6:22 - 9:23) "Tell us what tools have you used to support the enterprise users at home when working remotely?" (9:23 - 10:38) "How about support on mobile devices and other devices like speed test, do either of you use these tools?" (10:39 - 13:24) "How do you support practices changed from moving from a enterprise office to home." (13:25-15:36) "What new knowledge or certifications have helped you cope with the changing environment?" (15:37 - 16:29) "What challenges remain?" (16:30 - 19:07) "What challenges remain on hardware?" (19:07 - 20:06) "Do either of you support remote printing?" (20:07 - 21:32) "Does time of day make a difference?" Moderator:

@Mark Manoukian - IT Director, Kegler, Brown, Hill & Ritter

Speakers: @David Michel - Chief Information Officer - Becker & Poliakoff, PA @Frank Ziller - CIO, Frontline Managed Services

​Recorded on 11-2-2021

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(728)

#0186: (CT) Content Remix Series - Litigation and Practice Support

#0186: (CT) Content Remix Series - Litigation and Practice Support

We are pleased to introduce the fifth ILTA Content Teams and NextGen Innovators Group podcast series—an initiative designed to repackage high‑value, evergreen content in a format tailored for today's ...

3 Kesä 15min

#0185: (WIS) Leading with Strength: People, Strategy, and Security with Cindy Heiner

#0185: (WIS) Leading with Strength: People, Strategy, and Security with Cindy Heiner

Cindy Heiner, Chief Information Security Officer at Aiden Technologies, brings more than two decades of security leadership to this candid conversation about career pivots, people-first leadership, an...

1 Kesä 28min

#0184: (CT) Branding & Storytelling for Marketing Internal Tools

#0184: (CT) Branding & Storytelling for Marketing Internal Tools

Branding & Storytelling for Marketing Internal Tools examined how law firms can borrow from traditional marketing and storytelling techniques to drive internal adoption of legal technology. Rather tha...

27 Touko 16min

#0183: (CT) AI Governance Foundations for Law Firms

#0183: (CT) AI Governance Foundations for Law Firms

In this episode, we break down how law firms can move from recognizing the need for AI governance to putting it into practice. The speakers explored the unique position firms hold as both AI adopters ...

21 Touko 20min

#0182: So You Wanna Join the C-Suite: Episode 8 - Burnout in a Designer Suit

#0182: So You Wanna Join the C-Suite: Episode 8 - Burnout in a Designer Suit

Executive burnout doesn’t always look like collapse—it often wears a polished exterior. In this episode, we explore the hidden toll of leadership done wrong and what it takes to reset before your impa...

21 Touko 23min

#0181: ILTA Update, May 2026

#0181: ILTA Update, May 2026

Join ILTA CEO, Joy Heath Rush, and ILTA Board Secretary, Christina Griffin, for the second 2026 ILTA Update to stay in the know on surveys, opportunities, and more!

8 Touko 7min

#0180: (CT) ILTA Just-In-Time: Incorporating Copilot in a Late Follower Law Firm, Part 3

#0180: (CT) ILTA Just-In-Time: Incorporating Copilot in a Late Follower Law Firm, Part 3

Even the most secure AI tool fails without adoption. In part three, the focus shifted to people—how to run a meaningful pilot, identify credible champions, and use peer trust to drive real change. Thi...

8 Touko 20min

#0179: (CT) Content Remix Series - Practice Management

#0179: (CT) Content Remix Series - Practice Management

We are pleased to introduce the fourth ILTA Content Teams and NextGen Innovators Group podcast series—an initiative designed to repackage high‑value, evergreen content in a format tailored for today's...

4 Touko 12min