She Leads More Than 170,000 Employees In The United States: Leading With Vulnerability Has Become Her Superpower!
In today's episode, I speak with Lara Abrash, Chair of the Board at Deloitte US. Lara, who's at the helm of this powerhouse, doesn't just focus on the nuts and bolts of the business; she's deeply involved in shaping its culture, innovation, and growth. She opens up about the unexpected strength she finds in vulnerability, suggesting that it's not just a personal trait but a game-changer in the world of leadership. For Lara, the trifecta of effective leadership boils down to vulnerability, empathy, and compassion. These aren't just buzzwords for her; they're values she lives by. As we chat further, Lara gives us a peek into the trends that have her excited and the shifts she's noticing in the business landscape. The conversation takes a personal turn as she reflects on the rollercoaster that was the COVID-19 pandemic, sharing the lessons it taught her and how it reshaped her perspective as a leader. And if there's one topic that truly ignites Lara's passion, it's diversity and inclusion. For her, it's more than just a corporate buzz phrase; it's a deeply personal mission. She emphasizes its significance, not just in boardrooms but in everyday interactions, painting a picture of the kind of inclusive world she's striving to create. Lara Abrash is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
16 Syys 202326min
Sparks: The Crucial Role of Transparency and Broad Perspective in Leadership
In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, and I delve into topics ranging from personal and professional mistakes to the importance of gaining global perspectives. Recounting past errors like sending confidential emails to the wrong person and IT mishaps, Glenn emphasizes transparency, urging individuals to accept and rectify mistakes rather than hide them. Glenn advocates for understanding global cultures, especially in leadership positions, and stresses that ensuring a broad perspective is crucial. Moreover, Glenn believes in the blend of hard work and luck for success and stresses being ready for opportunities. On personal fears, Glenn's major concerns center on health and family well-being. As our conversation concludes, we reflect on the need to maintain perspective, considering the challenges faced by previous generations. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email https://greatleadership.substack.com/
14 Syys 202318min
Sparks: Why Discipline and Endurance are the Bedrocks of Leadership
In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, reflects on the inevitability of facing challenges in life and the importance of maintaining discipline and hard work to overcome them. Drawing from personal experiences, including his early years at university, he emphasizes the value of time management, particularly reducing unnecessary social media use. Despite not considering himself as the smartest, he credits his success to his endurance and disciplined work ethic, which have been his pillars of strength throughout his career. Glenn illustrates his daily routine, highlighting a strict regimen that includes early morning workouts and a balanced time allocation for work and family. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email https://greatleadership.substack.com/
13 Syys 202316min
Sparks: How to Balance Risk Management and Compassion in Decision-making
In today’s leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy. Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits. Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email https://greatleadership.substack.com/
12 Syys 202320min
Mastering Empathetic Leadership Lessons from David Gelles, Chronicler of GE's Toxic Legacy
In today's episode, we speak with David Gelles, a business journalist and author of the new book "The Man Who Broke Capitalism." Gelles examines how former GE CEO Jack Welch fundamentally altered capitalism with his ruthless focus on short-term profits over people. We discuss the lasting influence Welch had on business education and management philosophies. Gelles shares examples of alternative leadership models that balance profit and purpose, caring for employees and communities. He advises listeners to question assumptions and lead with more empathy. Though brilliantly effective, Welch's "shareholders over stakeholders" approach set a destructive precedent that still permeates business. Gelles hopes to inspire more conscious capitalism that serves society. This thought-provoking episode examines the complicated legacy of Jack Welch and the profit-first approach that has permeated leadership. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
11 Syys 202347min
CEO Of Hyatt Hotels On How Being Vulnerable And Practicing Empathy Transformed Him & His Company
Today's episode is with Mark Hoplamazian, the CEO of Hyatt Hotels Corporation. Today's conversation revolved around the impact of the pandemic on the hospitality industry, the strategies adopted by Hyatt to navigate through these challenging times, and the future of the industry. Mark emphasized the importance of adaptability and resilience, highlighting how Hyatt has leveraged technology to enhance customer experience and ensure safety. He also touched upon the company's commitment to diversity and inclusion, and how it has been instrumental in fostering a positive work culture. We also discuss the role of sustainability in the hospitality sector. Mark shared his vision of a more sustainable and responsible industry, underlining Hyatt's initiatives towards reducing carbon footprint and promoting sustainable practices. Mark also touches on the importance of mental health and well-being, both for employees and guests. Today's conversation with Mark gives insight into the workings of the hospitality industry, the challenges it faces, and the opportunities that lie ahead. It's a must-listen for anyone interested in understanding the dynamics of the industry and learning from the experiences of a seasoned leader. Mark Hoplamazian is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
9 Syys 202329min
Sparks: How Super Bosses are Transforming Modern Leadership
In today’s leadership spark, Professor Sydney Finkelstein of Tuck School at Dartmouth, delves deep into the intricacies of modern leadership. Sydney highlights the need for innovation in talent management, pointing out HR's slower evolution compared to other business functions. He describes 'Super Bosses' as leaders who actively engage with their teams, foster both collaboration and competition, and recognize the value of employee growth beyond just retention. The conversation pivots to actionable advice, suggesting questions potential hires might ask to identify super bosses, such as inquiring about their vision, delegation habits, and relationships with former employees. Finkelstein also discusses millennials' unique workplace needs, suggesting that the super boss approach can enhance engagement by making work more meaningful for all. The goal is a workplace where employees are more fulfilled and leaders inspire greater achievements. Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email https://greatleadership.substack.com/
7 Syys 202322min
Sparks: How Super Bosses Revolutionize Traditional Leadership
In today’s leadership spark, I chat with Professor Sydney Finkelstein of Tuck School at Dartmouth. We discuss the "super bosses," leaders who deeply mentor their team and value direct communication. These leaders might be tough, but they genuinely care about the professional growth of their team. Moreover, the concept of being a super boss isn't confined to large corporations but can be seen in small startups, freelancers, and even in educational settings. Sydney notes that anyone can be a super boss. Blending good management with real care for the team's growth are key. These leadership qualities are teachable and aren't tied to age or rank. Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now. __________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email https://greatleadership.substack.com/
6 Syys 202319min
