727: How to Show Up Authentically in Tough Situations, with Andrew Brodsky
Coaching for Leaders31 Maalis 2025

727: How to Show Up Authentically in Tough Situations, with Andrew Brodsky

Andrew Brodsky: Ping

Andrew Brodsky is an award-winning professor, management consultant, and virtual communications expert at the McCombs School of Business at The University of Texas at Austin. He is an expert in workplace technology, communication, and productivity, and serves as the CEO of Ping Group. He is the author of Ping: The Secrets of Successful Virtual Communication*.

We’ve all heard the well intended advice that having interactions in person is always best. And that being as close to perfect as possible is ideal. Turns out, not always. In this conversation, Andrew and I explore how adapting to the context of tough situations can help you show up in a way that’s helpful for the other party and for you.

Key Points
  • In virtual interactions, what feels authentic to you may not seem authentic to the person you’re interacting with.
  • While video is best for being present, it may not be best when your underlying emotions could leak into a situation.
  • Surface acting helps us all land with the other party more authentically. Audio only can help this land better.
  • If using a less rich medium to communicate (i.e. email instead of a conversation) it’s helpful to explain why you made that choice.
  • People who appear perfectly competent may not be as likable. Consider surfacing blunders that aren’t central to the core expertise of your work.
  • We often default to the medium that works best for us. Consider what will land best with the other party.
Resources Mentioned Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Jaksot(782)

759: The Way to Build Collective Power, with Ruchika T. Malhotra

759: The Way to Build Collective Power, with Ruchika T. Malhotra

Ruchika T. Malhotra: Uncompete Ruchika T. Malhotra is the founder of Candour, a global inclusion strategy firm that has worked with some of the world’s biggest organizations. She’s been recognized mul...

17 Marras 202538min

758: How to See What Others Miss, with Kirstin Ferguson

758: How to See What Others Miss, with Kirstin Ferguson

Kirstin Ferguson: Blindspotting Kirstin Ferguson has been recognized globally by Thinkers50 as one of the top 50 management thinkers in the world and is the recipient of the 2023 Distinguished Leaders...

10 Marras 202538min

757: The Key Elements of a Powerful Personal Brand, with Goldie Chan

757: The Key Elements of a Powerful Personal Brand, with Goldie Chan

Goldie Chan: Personal Branding for Introverts Goldie Chan is the founder of Warm Robots, a social media strategy and creative agency, and she is herself a creative, keynote speaker, author, and cancer...

3 Marras 202539min

756: When It Feels Like You Don’t Belong, with Muriel Wilkins

756: When It Feels Like You Don’t Belong, with Muriel Wilkins

Muriel Wilkins: Leadership Unblocked Muriel Wilkins is the founder and CEO of Paravis Partners and a sought-after C-suite adviser and executive coach with a twenty-year track record of helping senior ...

27 Loka 202539min

755: How to Lead a Meaningful Cultural Shift, with David Hutchens

755: How to Lead a Meaningful Cultural Shift, with David Hutchens

David Hutchens: Story Dash David Hutchens works with leaders around the world to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, dissemi...

20 Loka 202538min

754: Five Steps to Solve a Problem, with Monica Chartier

754: Five Steps to Solve a Problem, with Monica Chartier

Monica Chartier: Coaching for Leaders Fellow Monica Chartier is a group product manager in the technology industry. Her work has centered on supporting a global product experience, getting a million v...

18 Loka 202531min

753: The Key Norm of a High-Performing Team, with Vanessa Druskat

753: The Key Norm of a High-Performing Team, with Vanessa Druskat

Vanessa Druskat: The Emotionally Intelligent Team Vanessa Druskat is an associate professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire. She advises leade...

13 Loka 202539min

752: How to Start the Top Job, with Scott Keller

752: How to Start the Top Job, with Scott Keller

Scott Keller: A CEO For All Seasons Scott Keller is a senior partner at McKinsey, where he coleads the firm’s global CEO Excellence work within the Strategy & Corporate Finance Practice and serves as ...

6 Loka 202539min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
ostan-asuntoja-podcast
rss-rahamania
rss-lahtijat
rss-startup-ministerio
rss-seuraava-potilas
rss-sami-miettinen-neuvottelija
rahapuhetta
rss-rentotapaus
rss-sisalto-kuntoon
rss-porssipodi
sijoituspodi
rss-lain-elamaa
rss-rikasta-elamaa
rss-tuottava-ja-hyvinvoiva-pk-yritys
rss-asiakaskokemusklubi